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BEST WESTERN JFK Airport Hotel

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14425 153rd Ln, Jamaica, NY 11434-4203
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751 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Brisbane, Australia
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Quiet clean, comfortable bed. Excellent breakfast and very friendly staff. I used the pick up and drop off shuttle. I needed to do some stretches and the carpet, while vacuumed, was a bit sticky - some carpet steam cleaning needed perhaps?

Helpful?
Thank bristravels_11
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear bristravels_11, Thank you for staying at the Best Western JFK were are so excited that we were able to meet all of your expectations. That you stay was comfortable and relaxing. Thank you as well for sharing your comments and we are sorry that the carpeting wasn't quite a 100% for you. We just finished our renovations to our... More 

George Town, Grand Cayman
1 review
5 of 5 stars Reviewed 4 days ago NEW

The front desk and the staff Feroza Kadir at the restaurant is really nice and helpful! The room is small but clean. Free shuttle service to the airport is regular and timely. We have an enjoyable stay!

Helpful?
Thank Lily P
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Hi Lily P, Thank you for choosing your stay with us at the Best Western JFK, we're so delighted that you had such a great stay. Feroza is great during the breakfast times, cup of coffee or a fresh made waffle. The team at the Best Western strive to be 100% customer focused. We would love to have you back... More 

Victoria, Australia
Level Contributor
121 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Arrived at JFK and found the Hotel Shuttle bus. The hotel is spotless and comfortable. Breakfast was included, Coffee was not great but I have never found good coffee at any USA hotels. Excellent fresh strawberries and blueberries available. Lady in dining room very helpful. Breakfast room is rather hot and stuffy, and it was summer. Good selection for breakfast.... More 

Helpful?
Thank JeanetteL747
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Hi JeanetteL747, Thank you for choosing your stay at the Best Western JFK, we are excited that we were able to make your stay comfortable. We strive to make sure that our breakfast selection is heathly and the best in JFK. Am sorry the coffee didn't hit the mark, I will certainly look into alternatives. But let me know when... More 

Perth, Australia
Level Contributor
309 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you have need to be close to JFK this is the place for you. Breakfast included covers all food choices and friendly happy staff on hand to assist you with finding what you want. Coffee is very good, almond milk provided for non dairy people. Rooms very comfortable and we got a Jacuzzi in our bathroom. Would stay again... More 

Helpful?
1 Thank Theresa D
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Theresa D, Thank you for staying at the Best Western JFK and taking the time to post a review of your stay. We greatly appreciate such a positive review, we strive to make sure that each guest is well attended too and comfortable. We hope to see you again soon and thank you again for sharing your experience. Sincerely,... More 

SHORELINE, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel requires a car to get around to restaurants, etc. This property is a solid choice for JFK where hotel quality is all over the map. My only negative comment on the location of this hotel is that it is not near any restaurants. Otherwise, the staff was very friendly and helpful and the rooms were... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Mark H
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Hi Mark H, It was great having you at the Best Western JFK and delighted that we were able to hit all the high points for you. Because we are JFK area not many restaurants to get to on foot. But I do hope that you did try Idlewild restaurant, I've just been told that they are in the process... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

(+) : an hourly airport shuttle is so convinient, the breakfast is good, staff in breakfast area is so polite and helpful, the bed is comfortable, the bathroom is big enough and clean, 5 minutes from JFK airport, they have vending machine in each floor, there is a lot of space to open suitcases. (-) : they only provide a... More 

Helpful?
1 Thank Luthi D
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Luthi D, It was a tremendous pleasure having you stay with us at the Best Western JFK. I have shared with the entire staff your positive comments. With each one we are continually renewed by our commitment to provide the ultimate guest experience. We do hope that you come back soon again, please feel free to contact us directly... More 

Kensington, California
1 review
4 of 5 stars Reviewed 4 weeks ago

This was probably the nicest airport hotel I've ever stayed at; most have been really bad. I deliberately selected the Best Western because it was expensive, hoping that it would be well above average. The room was clean, well appointed, and everything functioned well, but it was very small. Not a good value. However, the most serious problem was that,... More 

Review collected in partnership with Best Western

Helpful?
Thank rjsquist
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear rjsquist, Thank you again for choosing your stay at the Best Western JFK and taking the time to post this review. We are working on partnering with some local restaurants in Howard Beach to offer our guest a discount to cover the cost of a cab. A good selection from Italian, Seafood etc, i just wish it would be... More 

Sacramento, California
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Facing an eleven hour layover at JFK, we opted for a day room at this Best Western. Wise choice! We were able to shower and take a much appreciated nap before heading back to the airport for our trans atlantic flight. The shuttle driver very generously took us directly to our terminal. Made the dreaded West Coast to Europe trek... More 

Helpful?
Thank Margot M
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Margot M, Thank you for choosing your stay at the Best Western JFK. Not many travelers decide to head out of the airport to just decompress and relax a bit. I am glad that you took advantage of the time you had and that you allowed us to help you relax and unwind. If you are ever back in... More 

Alaska
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed two nights between my flights, and can't complain about the property and its amenities. The room was a good size and very clean, the front desk staff were really helpful, particularly when a child started running up and down the hallways, unsupervised and screaming. They handled the situation very quickly, which I appreciated! The hotel is very isolated,... More 

Helpful?
Thank Moura
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Hi Moura, Thank you for choosing the Best Western JFK we are thrilled that your stay was comfortable and meet all of your expectations. The take out options are not 3 or 5 star. But I am happy to see that you took advantage of Grubhub and Yelp for suggestions. Being at an airport hotel must guest concerns is the... More 

Chandler, Texas
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 23, 2016

We stayed here the night before our flight. The room was very clean, the king bed was comfortable; the lady at the service desk recommended a great place to get new york style pizza (she was right); the shuttle picked us up from a flight and took us back for a flight the next day. The traffic was bad but... More 

Helpful?
Thank Homeboddy
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Homeboddy, We are excited that we were able to meet your expectations and able to get rested for you long flight the next day. I know traveling sometime is more stressful than our normal everyday jobs. And we are pleased that we were able to put your mind at ease. We hope to see you soon in the nearby future,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Jamaica, New York March 2, 2013 – The BEST WESTERN Kennedy Airport in Jamaica, New York has received the Best Western Director’s Award for outstanding quality standards. The Director’s Award recognizes best Western hotels scoring in the top 20 percent of more than 2,100 North American properties in cleanliness and maintenance. Hotels must also meet best Western’s requirements for design and high customer service scores to qualify for the distinction.“The Director’s Award is an important symbol of success,” says General Manager Michael Williams. “This award confirms the BEST WESTERN Kennedy Airport commitment to providing quality accommodations for our quests. Our housekeeping and maintenance departments have worked hard to achieve this level of excellence.” ... more   less 

Additional Information about BEST WESTERN JFK Airport Hotel

Address: 14425 153rd Ln, Jamaica, NY 11434-4203
Location: United States > New York > Queens > Jamaica
Price Range: $144 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN JFK Airport Hotel 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Kennedy Airport Hotel Jamaica
Best Western Hotel Jamaica
Best Western Jamaica
Jamaica Best Western
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