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Courtyard New York JFK Airport

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644 Reviews from our TripAdvisor Community

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Showing 615: English reviews
Western North Carolina
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Most of the other reviews of this Courtyard are spot on, especially the part about the friendly, helpful staff. They were super. The accommodations are pure Courtyard, although smaller than average. Keurig coffee makers in each room - nice. Got in late, left early so couldn't comment on the breakfast.

Helpful?
Thank FrenchBroadCabin
University Park, Florida
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean. Accommodating and friendly front desk staff get an A+ for all the assistance they provided to us. Bed was comfortable. Quiet room location. No restaurant... just a take-out market place. So our sandwich was a pre-wrapped turkey & cheese. Coffee was decent.

Helpful?
Thank Elliot K
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you so much for staying with us at the Courtyard New York JFK Airport. We are glad you enjoyed a comfortable stay and were especially impressed by the service you received from our front desk staff. Our associates take great pride in providing an excellent customer experience for each and every guest, and I'm so glad they were able... More 

New York
Level Contributor
100 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night on September 9th after missing my flight to Grand Cayman. The staff was well-trained and courteous. I only one minor complaint. The printer for printing boarding passes left a streak down the page right over the bar code. But it was not a problem.

Helpful?
Thank os2wiz
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for taking the time to provide a feedback about your recent stay at the Courtyard New York JFK Airport. I am sorry that you were stranded at the airport due to a flight cancellation, but I am glad our hotel was able to turn a difficult situation into a pleasant one with our exceptional service and comfortable rooms.... More 

El Paso, Texas
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Third visit to this Courtyard and after a transatlantic trip I was greeted as usual by friendly staff. I had a decent rib plate for dinner in the hotel lounge and a couple drinks afterwards served by Abdool who is a fantastic representative for Marriott. My first visit (09/2015) was very good, which is why I keep returning, but I... More 

Helpful?
Thank VictorEPT
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

We loved having you as our guest here at the Courtyard New York JFK Airport once again. It's great to read you loved your accommodation with a comfortable bedding and got a good night's sleep. It’s also pleasing to know that you enjoyed the exceptional service from our associates, especially from Abdool. I will share your compliments with him. We... More 

Pretoria, South Africa
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is the perfect place to stay for the person requiring a stand over at JFK airport. It operates perfectly in every way.The shuttle service worked like clockwork, reception is efficient and fast and the room is comfortable and well equipped. Even the toiletries and shampoos from Paul Mitchell are evidence of this. We flew from Toronto and had... More 

Helpful?
Thank Andre B
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for your review of the Courtyard New York JFK Airport. We are so happy to read how much you enjoyed our courteous associates as well as your well-equipped accommodation. We know how important a relaxing overnight stay is prior to resuming a journey, and we are glad we could provide this for you. We hope you will choose... More 

St. Pete Beach
Level Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was a pleasant surprise as rarely stay in Courtyards. This property the people are world class.. From the call to check on shuttle service , Brenda , wonderful asked me to check back once on shuttle and greeted me upon arrival. John the driver , great guy and very helpful, and Christian at the front desk a true pro..... More 

Helpful?
Thank TNSA
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for your stay with us and for your kind review. Our staff takes great pride in providing an excellent customer experience for each and every guest, and we are so glad we were able to do this for you. We will share your kind comments with our team, especially with Brenda, John and Christian, for a job well... More 

Denver, Colorado
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is very nice and newly renovated. The modern feel is still relaxing and makes you think you're in a 4-5 star hotel. I was greeted with water and cookies, a market item and received a room upgrade as a platinum member. The only downside is the shuttle from the airport requires you to call while other hotels seem... More 

Helpful?
1 Thank DenTravelGuy
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

We truly appreciate you being loyal towards our brand and for choosing the Courtyard New York JFK Airport for your accommodation needs. We are glad that you liked our modern property and convenient location which was perfect for your needs. We also appreciate your concerns for our shuttle service and regret if any inconvenience was caused due to it. Thank... More 

Anchorage, Alaska
Level Contributor
283 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel for the free JFK shuttle and proximity to airport . We stayed 3 nights and found the entire staff amazingly friendly and helpful. The dining menu downstairs was very limited, but eith very good food and reasonably priced. There are only a couple other hotels in the area. Alicia Scott at the front desk was amazing,and... More 

Helpful?
Thank PaulAK2011
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thanks for reviewing your stay at the Courtyard New York JFK Airport. I’m happy to read that our location near the airport and scheduled complimentary shuttle service was the highlight of your visit. It is also pleasing to know that you received excellent service from Alicia. I’ll share your gracious remarks with her. Thanks for being our guest, and we... More 

Jakarta, Indonesia
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Decent place for overnight transit. I don't think this will be a good place for longer stay since the facility is very basic. Service is average. Room is acceptable, but at 250USD per night, it should have been better.

Helpful?
Thank bimahs
ManagerX1, General Manager at Courtyard New York JFK Airport, responded to this review

Thank you for choosing our hotel for your recent stay. I apologize that our amenities and accommodations did not meet your expectations. We work hard to provide our guests with an enjoyable stay, so I apologize that we fell short during your visit. Thank you again for taking time to share your comments. We will use your feedback to help... More 

West Hartford, CT, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently stayed at the Courtyard Marriott which is conveniently located by JFK and also next door to the Hilton, Radisson and Comfort Suites. Our room was very clean with updated bathroom, corner location on upper floor, little to no noise heard from neighbors, cars or planes, good AC, professional and pleasant staff, no extra fee for rollaway bed, reasonable rate... More 

Helpful?
Thank Patricia R
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

It is pleasing to read that your recent visit to the Courtyard New York JFK Airport was comfortable and you enjoyed the great value we offer. I am glad you loved your spotless accommodation and our location which was perfect for you. That being said, we also acknowledge your concerns about our beds and pillows. Thanks for being our guest,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC, convenient to Queens, Midtown Manhattan, Brooklyn & Nassau County businesses and attractions. Our 24 hour shuttle makes us perfect for stays the night prior to flying out of JFK or upon arrival to NYC. Take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to midtown Manhattan or points east in under 40 minutes. ... more   less 

Additional Information about Courtyard New York JFK Airport

Address: 14511 N Conduit Ave, Jamaica, NY 11436-2236 (Formerly Courtyard by Marriott JFK International Airport)
Location: United States > New York > Queens > Jamaica
Price Range: $205 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New York JFK Airport 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Marriott
Jamaica Courtyard
Hotel Style:
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
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