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Courtyard New York JFK Airport

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Courtyard New York JFK Airport
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664 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Washington DC, District of Columbia
Level Contributor
4 reviews
Reviewed 2 days ago NEW

I've stayed at other properties at JFK and was extremely disappointed. Only after searching Marriott site did I found the Courtyard at JFK. I stayed there last night, and my hope for superior customer service and quality has been renewed. From the moment you arrive to the time you depart, staff are extremely customer service oriented. I have to give... More 

Helpful?
Thank karrington416
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW via mobile

From one hand, I love staff, service, rooms and location, I think the only thing that makes me confused is the idea of: if you are booked through a third party, you have no rights if your room is not available or the kind of room you booked is no longer Available. I paid for a long bed room, when... More 

Helpful?
Thank Sami K
Guangzhou, China
Level Contributor
137 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 days ago NEW

I arrived around 6AM after an all-night plane from China. I was horribly exhausted, but also a LONG time from check-in. They gave me toothpaste, toothbrush, etc., so I could frehsne up, and then they got me into the earliest room they could (9AM, still probably 6 hours before checkin) and I was able to get some sleep. Everyone was... More 

Helpful?
1 Thank WDavidTF
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for staying with us at the Courtyard New York JFK Airport. We know how important a relaxing stay is after a long international flight, and I'm so glad we could provide this for you. I appreciate you acknowledging my staff’s efforts. They will be happy to know their service and hospitality added in making your stay so comfortable.... More 

Level Contributor
6 reviews
4 hotel reviews
Reviewed 1 week ago

The hotel is nice for overnighting. It's not really close to anything. Just a little convince store a walk away The front desk staff were very nice. The rooms were nice. Devote a little dark but room was a decent size There is a restaurant on sight. A little pricey but was nice to hv There is a lounge area... More 

Helpful?
Thank Izzy1pop
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for being so specific in your evaluation of the Courtyard New York JFK Airport. I am glad to note that your overnight visit was satisfactory, and you liked our Front Desk service and your comfortable room. On behalf of everyone here, we invite you to stay with us again when in our area. Best Regards, Daniel Fevre General... More 

San Clemente, California
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 weeks ago

This is a hotel near the airport which is often your only choice, so the quality goes down. This hotel is top quality at a very reasonable rate. I was so surprised when I entered my room- all new decor, modern and efficient.Microwave, refrigerator, and coffee tea maker, all included. Bed and pillows very comfortable! The downstairs lobby has a... More 

Helpful?
Thank carol952
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for staying with us at the Courtyard New York JFK Airport during your business trip. We are delighted your stay with us was everything you expected. We believe our reliable shuttle service, convenient location, clean, comfortable rooms and other amenities makes us the perfect hotel for business travelers. Thanks for recommending us online, and we hope you will... More 

Hillsboro, Oregon
Level Contributor
367 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 3 weeks ago

I stay in Marriotts all the time. This one was quiet and clean. Nice comfortable stay before flying out early in the am. I wish Courtyards still had breakfast as they used to. The Bistro was clean and busy but I opted for walking to the Hilton for dinner.

Helpful?
Thank Trafcon
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for choosing us for your recent accommodations. I'm so happy to hear that our convenient location and reliable shuttle service helped make your stay a great one. We appreciate your business and hope you will stay with us again the next time your travels bring you back to New York. Best Regards, Daniel Fevre General Manager More 

New York
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 weeks ago via mobile

Convenient, clean hotel for JFK travel but the real standout here is the staff - top notch all around. From cafe staff to front desk to shuttle - awesome and clearly make customer service a priority. I will return.

Helpful?
Thank kitschy
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

We are glad to read your positive feedback about your recent stay at the Courtyard New York JFK Airport. Our goal is to provide our guests with exceptional service, so we are thrilled that we were successful in doing so during your visit. I will share your wonderful comments with my team to let them know that their efforts have... More 

Hollis, New Hampshire
Level Contributor
130 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago

What a pleasant surprise this Courtyard was. I picked it purely on convenience of being close to JFK. Most airport hotels don't leave a positive impression on me, but the service and the little touches made this a great experience. There are fresh slippers in the closet, a newspaper delivered in the morning, and as a Marriott Gold member I... More 

Helpful?
Thank Terri P
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for your loyalty towards our brand and for being our guest at the Courtyard New York JFK Airport. We are happy that you liked our welcoming associates, convenient location and shuttle service which was perfect for your needs. We appreciate your business and hope you will stay with us again the next time your travels bring you back... More 

Level Contributor
5 reviews
3 hotel reviews
Reviewed 3 weeks ago

When we checked in we were greeted by Gabriel who was excepitonally helpful, every person we encontered after that was friendly and went above and beyond to make sure our stay was comfortable and our needs were met.

Helpful?
Thank Nicstuf
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience and we're delighted you had an excellent stay with us! I will be sure to share your compliments with my team, especially with Gabriel. We appreciate your feedback and look forward to... More 

Coeur d'Alene, Idaho
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I have stayed in New York many times, but never at JFK airport. I was pleasantly surprised by this hotel. We were checked in by Christian who was extremely helpful, and told us that his hotel had absolutely the best beds. I was really shocked to learn that he was indeed right !! I am Platinum Premier Elite with Marriott... More 

Helpful?
Thank Karen M
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

As a member of Marriott Rewards, we appreciate your loyalty to our brand, and we are so glad we could welcome you at the Courtyard New York JFK Airport. Thank you for your terrific feedback and for letting us know that we not only met but exceeded your expectations. Our plush beds really are great, and we continually hear great... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC, convenient to Queens, Midtown Manhattan, Brooklyn & Nassau County businesses and attractions. Our 24 hour shuttle makes us perfect for stays the night prior to flying out of JFK or upon arrival to NYC. Take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to midtown Manhattan or points east in under 40 minutes. ... more   less 

Additional Information about Courtyard New York JFK Airport

Address: 14511 N Conduit Ave, Jamaica, NY 11436-2236 (Formerly Courtyard by Marriott JFK International Airport)
Location: United States > New York > Queens > Jamaica
Price Range: $155 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New York JFK Airport 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Marriott, Priceline, Hotels.com, HotelTravel.com, Odigeo and Travelocity so you can book your Courtyard New York JFK Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Marriott
Jamaica Courtyard
Hotel Style:
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard New York JFK Airport staff and other travelers.
25 questions
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Questions? Get answers from Courtyard New York JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They will exceed your expectations! You won't go wrong staying here. I won't stay anywhere else from herein.”
 of 5 bubbles karrington416, 2 days ago | Read review
“Because of my status we were upgraded to a suite. Get it if possible”
 of 5 bubbles R8421UCkarenm, 3 weeks ago | Read review
“Great location and sound proofing !”
 of 5 bubbles DeshmukhV, Oct 24, 2016 | Read review
“High floors...all windows are sound proofed....”
 of 5 bubbles V4424QFjohnb, Oct 23, 2016 | Read review
“All rooms quiet .. impressed”
 of 5 bubbles TNSA, Sep 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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