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Garden Inn & Suites

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263 Reviews from our TripAdvisor Community

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Showing 213: English reviews
1 review
4 of 5 stars Reviewed 3 weeks ago

Clearly these reviews are from competitors, or hired hands to just complain about a great establishment, the accommodations here fit perfectly for the price of admission, and the shelter residents are totally located in separate floors from the Hotel guests, but all in all everyone is treated equally with respect. The rooms even have extra emergency beds, this place is... More 

Thank Pyro T
Honiton, United Kingdom
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Layout and decor of ground and lower ground suggests this hotel may have once been OK but is now in terminal decline. 'Inn' suggests hospitality but bar and grill were permanently shut and only refreshment available came from iced water available in the lobby (out of water and cups by 7.00pm and neither replenished) or soft drink cans or sweets... More 

Thank Andrew D

Travelers are raving about these Jamaica hotels

Helsinki, Finland
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

An ok place for a quick sleep between flights @ JFK. Clean rooms, with a free pick-up from Federal Central Circle and drops you off at any terminal. Hotel has no real services, vending machines only. Breakfast is included but if you have an early flight, you're out of luck

Thank peter w
A TripAdvisor Member
1 of 5 stars Reviewed June 14, 2016 via mobile

I stayed st this hotel on my way to Colombia. Because there were no safety mats in the tub i slipped and fell out of the tub on my lower back and cracked my tailbone After emailing them 3 times to tell them about it and Finally spoke to the manager Daniel and he basically accused me of making it... More 

Thank A TripAdvisor Member
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 23, 2016

Honestly, we thought this was short-term, overflow housing for rehab patients. There were scary people lurking in hallways, people leaving the doors unlocked. Husband had to threaten someone who was standing outside of our door. We only stayed there because it was close to JFK. We'd rather stay AT JFK on a steel bench next time. And this comes from... More 

3 Thank Almaz K
Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 7, 2016

We booked this room for a 10h stay in JFK after some flight disruption. After waiting 40 minutes for the shuttle we came to a dirty room (hair in shower) and stains on the floor, with no heating what so ever. After asking the lobby staff, they told us the heating wasn't working in our room, and that we could... More 

1 Thank glapira
Chicago, Illinois
Level Contributor
56 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed March 24, 2016

Ten times the price that it should be. Actually, I would not pay anything for this. I was forced due to flight complications. Airport shuttle ends at 12am so it's a 15dollar taxi ride to the hotel. Front desk is not happy, but professional and pleasant. Lobby is deceivingly nice. But then once out of the elevator you enter the... More 

Thank MDGypsy
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 22, 2016 via mobile

Scenario: Me and my friend (21 yrs old, female) check into this hotel around 12:30 AM after getting into a late flight at JFK, we have a room on the first floor. 1:30 AM there is a Hispanic man banging loudly on our door, loud enough to wake us both up. I go to the door and stare out the... More 

5 Thank Laurel B
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 14, 2016 via mobile

In short; - poor staff and service - room was INCREDIBLY noisy with airconditioning... I mean like a car was idling in the room. - breakfast room was so cold you needed a snow jacket, apparently it's been this way for 6 months and management won't fix it (unhappy employee said this) - what appeared to be random, u employed... More 

Thank Graham85Martin
Atlanta, Georgia
Level Contributor
84 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed December 13, 2015 via mobile

Upon checking in, our reservation had errors. When we got to our room, bypassing a homeless man sat in the hallway along the way, the room door was open, television was on and the smell of marijuana permeated the air. The room phone did not work. We went back down to the front desk, got another room which also smelled... More 

1 Thank Dawn S
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74 photos of this hotel

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All Traveler Photos (62)
View from Room (6)
Room/Suite (23)
Bathroom (11)
Hotel & Grounds (10)
Dining (5)
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Management photos: Courtesy of the property manager

All Management Photos (12)
Hotel & Grounds (6)
Room/Suite (3)
Dining (1)
Other (2)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Garden Inn & Suites

Address: 151-20 Baisley Boulevard, Jamaica, NY 11434
Location: United States > New York > Queens > Jamaica
Price Range: $156 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Garden Inn & Suites 2*
Number of rooms: 185
Reservation Options:
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Also Known As:
Crowne Plaza Jfk Airport
Crowne Plaza Jamaica
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