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Garden Inn & Suites

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Garden Inn & Suites
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268 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Miami Beach, Florida
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed September 24, 2016

Jet blue bumped my flight and gave me a free stay here. When you check in on the 19th you should be able to check out on the 20th for example. I had arrived at 5am so exhausted and tired just wanted to sleep till my next flight next day. They told me I need to check out at 12pm... More 

Helpful?
1 Thank davedmdusa
GardenInnManagement, Director of Operations at Garden Inn & Suites, responded to this review

Hello sir. Its nice to be speaking to you again. I was the gentleman that spoke to you at the desk that day. The Director of Operations. Jet Blue booked your room at 3am if Im not mistaken. The date was for 18th. Granted it was 3am but this isnt our fault. They booked you for 18th (even though you... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 14, 2016

Definitely not worth any amount of money to stay here. The night staff at the reception could care less about helping the guests. There wasn't any water in water containers at the reception for hours. When we finally asked, he simply said told us to get it out of the tap. The hotel is crowded with a lot of men... More 

Helpful?
1 Thank SGautam

Travelers are raving about these Jamaica hotels

West Hollywood, California
Level Contributor
4 reviews
3 hotel reviews
Reviewed August 31, 2016

Stayed here overnight after an international flight from Europe. The reception clerk was incompetent and we had to said about 25m before we got our room. The hotel is located across the street from a park it was night time and all kinds of shady characters were going back and forth to said park, it looked like drug deals. Once... More 

Helpful?
Thank awesometrips
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 24, 2016 via mobile

There are brunch of black people around hotel.Staff talk aloud at the corridor.They just don't care.And in the place downstairs for breakfast.The waiter yelling at me about the waffle machine.That's made me really unhappy.It's felt like go back to 80's.Never come back again.

Helpful?
1 Thank R7469XRamyc
Level Contributor
50 reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed August 15, 2016 via mobile

We've been here one night in a hurry since terminal 1 was closed for a presumed shooting attack. The hotel looks a little bit old-fashioned with warn out carpet all over. The room and bathroom are tiny and sufficiently clean but not up to the price. During breakfast, at 10 o'clock the waitress just shouted "it's 10 o'clock, breakfast over!... More 

Helpful?
2 Thank Under R
1 review
Reviewed July 7, 2016

Clearly these reviews are from competitors, or hired hands to just complain about a great establishment, the accommodations here fit perfectly for the price of admission, and the shelter residents are totally located in separate floors from the Hotel guests, but all in all everyone is treated equally with respect. The rooms even have extra emergency beds, this place is... More 

Helpful?
Thank Pyro T
Honiton, United Kingdom
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 30, 2016

Layout and decor of ground and lower ground suggests this hotel may have once been OK but is now in terminal decline. 'Inn' suggests hospitality but bar and grill were permanently shut and only refreshment available came from iced water available in the lobby (out of water and cups by 7.00pm and neither replenished) or soft drink cans or sweets... More 

Helpful?
1 Thank Andrew D
Helsinki, Finland
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 28, 2016

An ok place for a quick sleep between flights @ JFK. Clean rooms, with a free pick-up from Federal Central Circle and drops you off at any terminal. Hotel has no real services, vending machines only. Breakfast is included but if you have an early flight, you're out of luck

Helpful?
Thank peter w
A TripAdvisor Member
Reviewed June 14, 2016 via mobile

I stayed st this hotel on my way to Colombia. Because there were no safety mats in the tub i slipped and fell out of the tub on my lower back and cracked my tailbone After emailing them 3 times to tell them about it and Finally spoke to the manager Daniel and he basically accused me of making it... More 

Helpful?
Thank A TripAdvisor Member
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 23, 2016

Honestly, we thought this was short-term, overflow housing for rehab patients. There were scary people lurking in hallways, people leaving the doors unlocked. Husband had to threaten someone who was standing outside of our door. We only stayed there because it was close to JFK. We'd rather stay AT JFK on a steel bench next time. And this comes from... More 

Helpful?
4 Thank Almaz K
Questions? Get answers from hotel staff and past guests. Ask a question

74 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Garden Inn & Suites

Address: 15120 Baisley Blvd, Jamaica, NY 11434-2803
Location: United States > New York > Queens > Jamaica
Price Range: $135 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Garden Inn & Suites 2*
Number of rooms: 185
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Also Known As:
Crowne Plaza Jfk Airport
Crowne Plaza Jamaica
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Questions & Answers

Here's what travelers have asked, with answers from Garden Inn & Suites staff and other travelers.
2 questions
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Questions? Get answers from Garden Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to another hotel”
 of 5 bubbles AndrewD150, Jun 30, 2016 | Read review
“Avoid this place!”
 of 5 bubbles glapira, Apr 7, 2016 | Read review
“No options”
  • Is that blood?!
  • walls
 of 5 bubbles MDGypsy, Mar 24, 2016 | Read review
“Don't bother.”
 of 5 bubbles stevecQ6769NW, Nov 15, 2015 | Read review
“Stay away!”
 of 5 bubbles froggiesmooch, Jul 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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