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Quality Inn

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Quality Inn
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198 Reviews from our TripAdvisor Community

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Showing 194: English reviews
A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago via mobile

It must be a busy weekend as many hotels were fully booked. This hotel had the potential of a 3 star but their employees bring it down to a 2 star type. The bed was wonderful. The shower horrible. The breakfast area was extremely dirty. The housekeeping tried to rush us out of our room 2 hours before checkout.

Helpful?
Thank A TripAdvisor Member
Best47958, Director of Sales at Quality Inn, responded to this review

On behalf of the Quality Inn, please accept our apologies for your last visit with us. I would like to speak with you further about your experiences with our staff. Please contact me at jmcmann@twintierhospitality.com Sincerely, Jim McMann More 

Boylston, Massachusetts
Level Contributor
37 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We traveled to Ithaca for a wedding and my wife booked us into the Quality Inn. We had never stayed at a Quality Inn before so we didn't know what to expect. W found check in to be quick and easy with a wonderful young lady behind the desk.. The room was clean and provided sufficient room. The bathroom had... More 

Helpful?
Thank Michael H
Best47958, Director of Sales at Quality Inn, responded to this review

Dear Michael, Thanks so much for your positive review about the hotel and our staff! We are very proud of our new breakfast room and what we have to offer. We have just updated our bathrooms and some public areas. We look forward to seeing you again in the future! Best. Jim McMann More 

new york
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We headed up to Ithaca for the 5th year in a row. We always travel with our 2 dogs, and we always stay here ! They are obviously pet friendly & their rooms are very nice. They are not huge, but plenty of room & wonderful beds. The staff is really friendly. We wanted to extend our trip by 2... More 

Helpful?
Thank nytravel
Best47958, Director of Sales at Quality Inn, responded to this review

Dear nytravel, What a great review of the Quality Inn! We are so glad that the Quality Inn only enhanced your stay in Ithaca. We hope you had the chance to check out Buttermilk Falls, which is only 1/4 mile from the hotel and Ithaca Beer, also 1/4 mile. We hope to see you again in the future! Best, Jim... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

Stayed here for four nights, rooms are decently sized and had no problems with cleanliness during my stay. Rooms can be a little humid in the summer especially if you are a room with a sliding door toward the parking lot. Can't comment on the breakfast but the staff was very nice to deal with. You can tell they updated... More 

Helpful?
Thank Shane C
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 29, 2016 via mobile

Nice, clean hotel. Great breakfast. The staff is really nice. I don't know why everyone is complaining about this place. We had no issues and would absolutely stay here again. They forgot shampoo, we called the desk, and within 5 minutes, someone was at our door with 3 new shampoos. Even the decor of the room was nice.

Helpful?
Thank NICHOLAS B
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for staying with us at the Quality Inn Ithaca, NY and thank you for the feedback on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! Thank so very much for your kind words. More 

Winchester, Virginia
Level Contributor
7 reviews
4 of 5 stars Reviewed July 24, 2016 via mobile

This was the only hotel with vacancies when we were passing through. The hotel was recently renovated and the rooms were wonderful. Nice bedding and very clean. The breakfast wasn't the best and no elevators made for hauling a week's worth of clothes in a suitcase upstairs a pain.

Helpful?
Thank mjlofton
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for staying with us at the Quality Inn Ithaca, NY and thank you for the feedback on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! More 

Level Contributor
5 reviews
5 of 5 stars Reviewed July 21, 2016 via mobile

I arrived at 4:30 AM to a friendly face who processed me quickly and found that my room was lovely and clean! For what I was looking for, this was an excellent choice! Convenient to both Ithaca and Cornell as well as restaurants. I highly recommend this quality Inn and would come back here again.

Helpful?
Thank Randy H
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 5, 2016 via mobile

The room was booked by the folks having us attend the race weekend and part take in the event with their team. Not ideal if your working 16 hour days and sleep is precious as race fans were partying during the night. The rooms have connecting rooms thus making the noise or conversations very clear. When returning from a long... More 

Helpful?
Thank LeoandGrace L
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. I wanted to specifically apologize for your experience with our hotel. We pride ourselves on excellent service and it does not look like you received our best... More 

A TripAdvisor Member
2 of 5 stars Reviewed July 3, 2016 via mobile

I booked this hotel at the last minute. Unfortunately for me it was one of the few rooms available in Ithaca at the time. The staff is friendly and the rooms are big, but they could be much cleaner. I don't even want to talk about the filth I saw under the rim of the toilet bowl. Yuck! It was... More 

Helpful?
Thank A TripAdvisor Member
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for staying with us at the Quality Inn Ithaca, NY and thank you for the feedback on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! I apologize that you were not extremely satisfied with your recent stay. We are always trying to grow as a team and... More 

Travelers are raving about these Ithaca hotels

1 review
4 of 5 stars Reviewed June 5, 2016 via mobile

Very happy with our stay. Staff very friendly from check in to check out. Nice spacious, comfortable room - seemed like it was recently renovated. Everything clean. Located near shopping malls about2 miles from center of Ithaca

Helpful?
Thank Gordon R
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for staying with us at the Quality Inn Ithaca, NY and thank you for the feedback on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! Thank you for the great scores you gave us. I am so glad you enjoyed your stay with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Quality Inn

Address: 356 Elmira Rd, Ithaca, NY 14850-5115 (Formerly Comfort Inn)
Location: United States > New York > Finger Lakes > Ithaca
Price Range: $116 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Comfort Hotel Ithaca
Comfort Inn Ithaca
Ithaca Comfort Inn
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