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Quality Inn

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Quality Inn
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195 Reviews from our TripAdvisor Community

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Showing 191: English reviews
2 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here for four nights, rooms are decently sized and had no problems with cleanliness during my stay. Rooms can be a little humid in the summer especially if you are a room with a sliding door toward the parking lot. Can't comment on the breakfast but the staff was very nice to deal with. You can tell they updated... More 

Helpful?
Thank Shane C
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice, clean hotel. Great breakfast. The staff is really nice. I don't know why everyone is complaining about this place. We had no issues and would absolutely stay here again. They forgot shampoo, we called the desk, and within 5 minutes, someone was at our door with 3 new shampoos. Even the decor of the room was nice.

Helpful?
Thank NICHOLAS B
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for staying with us at the Quality Inn Ithaca, NY and thank you for the feedback on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! Thank so very much for your kind words. More 

Winchester, Virginia
Level Contributor
7 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

This was the only hotel with vacancies when we were passing through. The hotel was recently renovated and the rooms were wonderful. Nice bedding and very clean. The breakfast wasn't the best and no elevators made for hauling a week's worth of clothes in a suitcase upstairs a pain.

Helpful?
Thank mjlofton
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for staying with us at the Quality Inn Ithaca, NY and thank you for the feedback on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I arrived at 4:30 AM to a friendly face who processed me quickly and found that my room was lovely and clean! For what I was looking for, this was an excellent choice! Convenient to both Ithaca and Cornell as well as restaurants. I highly recommend this quality Inn and would come back here again.

Helpful?
Thank Randy H
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 5, 2016 via mobile

The room was booked by the folks having us attend the race weekend and part take in the event with their team. Not ideal if your working 16 hour days and sleep is precious as race fans were partying during the night. The rooms have connecting rooms thus making the noise or conversations very clear. When returning from a long... More 

Helpful?
Thank LeoandGrace L
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. I wanted to specifically apologize for your experience with our hotel. We pride ourselves on excellent service and it does not look like you received our best... More 

A TripAdvisor Member
2 of 5 stars Reviewed July 3, 2016 via mobile

I booked this hotel at the last minute. Unfortunately for me it was one of the few rooms available in Ithaca at the time. The staff is friendly and the rooms are big, but they could be much cleaner. I don't even want to talk about the filth I saw under the rim of the toilet bowl. Yuck! It was... More 

Helpful?
Thank A TripAdvisor Member
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for staying with us at the Quality Inn Ithaca, NY and thank you for the feedback on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! I apologize that you were not extremely satisfied with your recent stay. We are always trying to grow as a team and... More 

Travelers are raving about these Ithaca hotels

1 review
4 of 5 stars Reviewed June 5, 2016 via mobile

Very happy with our stay. Staff very friendly from check in to check out. Nice spacious, comfortable room - seemed like it was recently renovated. Everything clean. Located near shopping malls about2 miles from center of Ithaca

Helpful?
Thank Gordon R
Jerry A, General Manager at Quality Inn, responded to this review

Thank you for staying with us at the Quality Inn Ithaca, NY and thank you for the feedback on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! Thank you for the great scores you gave us. I am so glad you enjoyed your stay with us. More 

Albany, New York
Level Contributor
205 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed June 1, 2016

I was a little concerned about staying here as I read some negative reviews. The hotel has been recently remodeled inside. It is small but nice. It was clean and I am clean so this is important to me. The staff we came into contact with were very personable and helpful and this was a very busy graduation weekend. We... More 

Helpful?
1 Thank ohtracey2010
Jerry A, General Manager at Quality Inn, responded to this review

I just wanted to thank you so very much for taking the time to write your review via Trip Advisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! More 

pittsburgh, pennsylvania
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 16, 2016

Clean spacious rooms, beds are very comfortable, nice breakfast included. Fitness center needs a lot of work! But the location is convenient and the employees are AMAZING. Athena at the front desk was a gem.

Helpful?
Thank PennsylvaniaOnthego
Jerry A, General Manager at Quality Inn, responded to this review

I just wanted to thank you so very much for taking the time to respond by posting your review on TripAdvisor. I know that you are very busy but I cannot tell you how incredibly important your feedback is! We credit our success in the hospitality industry to providing the best possible service, as well as clean and comfortable accommodations. More 

Wilmington, Delaware
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 21, 2016

Visiting Ithaca College with my son and I was looking for close, reasonably-priced accommodations. The Quality Inn fit the bill, and I was pleased to find a very friendly staff, adequate breakfast selection, and a fitness room. Room was clean and comfortable. Sure it is not as fancy as the Hilton, but fine for what we needed.

Helpful?
1 Thank Pat C
Best47958, Director of Sales at Quality Inn, responded to this review

Dear Pat C., Thank you for your kind remarks about the Quality Inn. I'm glad that you and your son enjoyed the accommodations. We hope that should your son decide to go to Ithaca College, we will become your home away from home. Best, Jim McMann More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about Quality Inn

Address: 356 Elmira Rd, Ithaca, NY 14850-5115 (Formerly Comfort Inn)
Location: United States > New York > Finger Lakes > Ithaca
Price Range: $125 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Comfort Hotel Ithaca
Comfort Inn Ithaca
Ithaca Comfort Inn
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