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Holiday Inn Express Irondequoit

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Holiday Inn Express Irondequoit
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127 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Ohio
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

I had the family along on a trip and originally wanted to stay in Webster NY. After checking the IHG site, I saw that the HI Express in Webster was over $50.00 more than this property. Usually the difference means something.( Location, location, location). Fortunately, I have business contacts in Rochester, I asked them if this location was in a... More 

Helpful?
Thank Pete K
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Brandon Wade General Manager More 

Syracuse
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Had an overnight on Saturday, 7/16/16. We were told there were only the Queen Suites left to book. So I booked it with the Seabreeze tickets. The price came to $269 for one night. I realize we got the Seabreeze tickets along with our room, but I did not expect to buy Seabreeze (sarcasm). That is ridiculous for the state... More 

Helpful?
Thank KathiO54
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for your feedback. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely, Brandon Wade General Manager More 

Elmira, New York, United States
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My son Peter Mahon reserved a room there as he and his daughter were there for a softball tournament . They had reserved two nites fri & Sat nite . They had to cancel the room for Friday nite but confirmed for sat nite . Elizabeth at front desk , took the call on Thursday at 2:08 pm from Andrea... More 

Helpful?
Thank Patty M
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. We further... More 

Canada
Level Contributor
223 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Front desk staff was pleasant but when asked for a room on a high floor, I was told there were none available. I sat in the lobby doing some work and watched new guests arrive and they were given higher floors so while not a showstopper, the lie bothered me. Room was clean but mattress was obviously quite old and... More 

Helpful?
Thank mslade
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for your feedback regarding your recent visit at our hotel. We have looked into the situation regarding your preference with a higher floor, unfortunately that day no rooms of that room type where available at that moment please accept our sincerest apologies for this inconvenience and disturbance you have experienced during your stay. Rest assured that these issues... More 

Detroit, Michigan
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 13, 2016

I stayed at the hotel on 06/11/16. The front desk was amazing and very quick with check in. I needed extra towels and linen and was personally brought these items by the staff. I will stay here on future trips...

Helpful?
1 Thank Marlon B
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations, as well as our staff. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elizabeth, H Guest Relations Manager More 

Somerville, Massachusetts
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 7, 2016

Was here on business for just one night, came away impressed. This chain is very consistent, and this property was no exception. The room was very clean and spacious with a desk for working and a very comfortable bed, and plenty of outlets for my devices. It was also very quiet. In my brief interactions with staff, I found them... More 

Helpful?
1 Thank Al P
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am very happy to hear you enjoyed your stay with us. We here at the Holiday Inn Express Irondequoit location strive to impress our guest with great service and comfort everyday. Again we thank you and value your feedback. We hope you will visit us again in the near future. Sincerely,... More 

Sherburne, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2016 via mobile

I have never had such exceptional customer service. Super friendly staff and very accommodating. We were there with our dance company group for the hall of fame dance challenge about 24 miles away. Hotel is easy to get to and conveniently located next to a target and an IHOP (Starbucks within walking distance as well as other places, but we... More 

Helpful?
1 Thank Jacqueline P
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you, so much for your review of our hotel and for taking the time to mention all of the small things we do here that shows how much care we put into the Holiday Inn Express in Irondequoit. We are all very happy that you and your family enjoyed your stay with us, it's something we take great pride... More 

Bronx, New York
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 2, 2016

Traveled with a group of 41 and utilized 24 rooms. No complaints. Rooms were spacious and clean. Bathrooms were standard with comp toiletries. Beds were comfortable with firm and soft pillows. Flat screen TV. Not sure if all rooms have refrigerators and microwaves but room 208 and 210 did. K-cup coffee pot with comp. pods. Free wi-fi. Computer in the... More 

Helpful?
1 Thank nyccitygal
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for review. We loved having your bowling group here. It was truly a pleasure having all of you stay with us throughout the weekend. We hope to see you again in the future. Brandon Wade General Manager More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 8, 2016 via mobile

Brittany at the front desk was really nice and always willing to help she even upgraded us to a king feature room since we had a 8month old and 2 kids it was better for us with a pull out... The upgrade was a big thing for us on this trip using our points since no other hotel n Rochester... More 

Helpful?
Thank Shakeita M
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel, We always appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you had a good experience with our Front Desk Agents, our staff always strives to up hold the standards we have as a IHG hotel. However please accept our sincerest apologies for the disturbance you... More 

2 reviews
5 of 5 stars Reviewed April 4, 2016 via mobile

Clean spacious rooms, beautiful pool, nice breakfast and very friendly staff from the front desk to the breakfast dining room. Convenient to highways, restaurants and shopping. Would definitely stay here again if ever in the area.

Helpful?
Thank Natasha H
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am delighted to hear you enjoyed your stay with us and you were able to enjoy the use of our amenities. Our staff takes great pride in your review, and will continue to strive to have all of our guest experience a wonderful stay with us. We hope you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

26 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel of Irondequoit, NY. This Irondequoit Hotel is a great location for business travelers. We offer business travelers a place to complete their work with complimentary wireless high-speed Internet access, free local calls, a 24 hour business center and more. We are conveniently located near such great companies including Kodak, Bausch and Lomb, Delphi, Rochester General Hospital, Xerox and many others. This beautiful 66 room hotel features smart amenities including a heated indoor pool, spa, fitness center, Simply Smart guest bathrooms and bedding collection, our Complimentary Hot Smart Start Breakfast Bar and more!Just minutes away you will be able to play on the shores of Lake Ontario. We are located near the numerous attractions of Irondequoit and Rochester including Blue Cross Arena, Seabreeze Amusement Park, Seneca Park Zoo, Durand Eastman Park, Kodak Park, Riverside Convention Center and more! Whether you are in the mood for culture, an exciting night on the town, a scenic stroll through the fall foliage, partake in a local festival, visit a museum or one of our high tech companies you will find it here. Come see why the Holiday Inn Express Hotel of Irondequoit is the smart way to stay! ... more   less 

Additional Information about Holiday Inn Express Irondequoit

Address: 2200 Goodman St. N, Irondequoit, NY 14609
Location: United States > New York > Finger Lakes > Irondequoit
Price Range: $96 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Irondequoit 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Rochester
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