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Hampton Inn Rochester-Irondequoit

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Traveler (32)
Room & Suite (39)
Dining (23)
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Overview
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor2%
  • Terrible4%
Travelers talk about
“front desk”(52 reviews)
“waffles”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2 Star Hotel
All hotel details
Offers from Hampton Inn Rochester-Irondequoit
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Rochester-Irondequoit
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (493)
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Show reviews that mention
All reviewsfront deskgeneral hospitalwafflespasta villahockey teamroom was cleangreat place to staycomplimentary breakfastnice breakfastshower headnice hotelsoccer tournamentfridge and microwaveeasy accessbreakfast staffwould stay here againfitness center
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1 - 5 of 484 reviews
Reviewed 1 week ago

Great service! Ok food! Not enough towels in room but no problem getting more. Pillow choices were great! Parking close to door was abit difficult. Weather was terrible but not thier fault. Everyone was very helpful and friendly.More

Review collected in partnership with Hampton
Thank dirtywatercritic
Response from Patrick C, Director of Sales at Hampton Inn Rochester-IrondequoitResponded 4 days ago

Thank you so much for taking the time to review the Hampton Inn Rochester Irondequoit. I am glad you enjoyed the service by team. We take pride in how we treat our guests. I will relay you comments regarding the towels to our housekeeping staff....More

Hotel's Favorite
Reviewed January 3, 2018 via mobile

I booked this room from the road. I called and spoke with the front staff who were very helpful booking my reservation. We had two queen beds, the room was clean and bright and the beds were super comfy. There was free wifi and breakfast...More

Thank R6161CKsarahs
Response from Patrick C, Director of Sales at Hampton Inn Rochester-IrondequoitResponded January 15, 2018

Thank you so much for your comments and feedback. I am so glad you enjoyed your stay and the team was able to deliver the service that is expected when you stay at a Hampton Inn by Hilton. I will be sure to share comments...More

Reviewed 3 weeks ago

My family and I stayed here while my husband was getting open heart surgery and it was a great, clean and welcoming! Make sure you talk to Al on the weekend who is a retired veteran and was a former corporate chef at wegmans. He...More

Review collected in partnership with Hampton
1  Thank s s
Response from Patrick C, Director of Sales at Hampton Inn Rochester-IrondequoitResponded 3 weeks ago

Thank you so much for your kind words. I am glad you enjoyed everything during what I am sure has been a stressful time with your husbands surgery. It is always great to hear that a team member can make such an impact on a...More

Reviewed March 13, 2018 via mobile

Please do not stay here! If you have a loved one in the hospital and use the special code from the hospital so that you get a reduced rate, the manager will not honor it. She will tell you she doesn’t have to if she...More

Thank princessWeezie
Response from Patrick C, Director of Sales at Hampton Inn Rochester-IrondequoitResponded March 14, 2018

Thank you for taking the time to review the hotel about the same situation your sister did in the previous review. I will respond again to say this rate is based upon availability and as courtesy to patients and their families. In your situation you...More

Reviewed March 13, 2018

Upon checking in we had received a special rate letter from a nearby hospital that the hotel is contracted with for lower rates due to loved ones being treated at that hospital. The hotel manager on duty that night literally yelled at us the entire...More

Review collected in partnership with Hampton
Thank danielledallas
Response from Patrick C, Director of Sales at Hampton Inn Rochester-IrondequoitResponded March 14, 2018

Thank you for taking the time to review the hotel. In an effort for you to shame the hotel and the General Manager, I thought I would put our account of the situation. The special discounted rate is based on availability, which is also stated...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$100 - $166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$100 - $166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (32)
Room & Suite (39)
Dining (23)
Pool & Beach (5)
Business Center & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
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rdna5
April 10, 2017|
AnswerShow all 5 answers
Response from BookGirl5 | Reviewed this property |
Yes, I felt it was. I stayed here alone earlier this month and safety issues never crossed my mind.
2
Votes
olssonr
June 24, 2016|
AnswerShow all 4 answers
Response from Luvocean3 | Reviewed this property |
I'm out of town and don't have it, but look it up on Google
1
Vote
Helen L
August 8, 2014|
Answer
Response from Tink01Ny | Reviewed this property |
Check in time was 3:00pm. I would call the hotel directly for additional information.
0
Votes
Room Tips
"Insist on a top floor room."
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"Check out if the room is functional before unpacking."
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"Plan on leaving your coats and suits in the car. There is no way to hang clothes in the room"
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"Book early, for the hotel is popular."
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