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    Country Inn & Suites By Carlson, Big Flats (Elmira)

    105 E Mall Rd, Horseheads, NY 14845-9009
    +1 844-395-0212
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    12/24/2017 12/25/2017
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    $76
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    Traveler (60)
    Room & Suite (14)
    Pool & Beach (5)
    Overview
    • Excellent50%
    • Very good28%
    • Average13%
    • Poor5%
    • Terrible4%
    Travelers talk about
    “cookies” (49 reviews)
    “front desk” (52 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (493)
    There are newer reviews for Country Inn & Suites By Carlson, Big Flats (Elmira)
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    41 - 45 of 489 reviews

    Reviewed July 31, 2017

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    Review collected in partnership with Country Inns & Suites By Carlson
    Thank richm944
    Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded August 1, 2017

    More

    Reviewed July 30, 2017

    We booked because it had a good price and good reviews, although we really werent sure what to excpect, but were very happy with what we got. nice room, comfy beds, very quiet, in a tranquil area in horseheads, close to target and close to...More

    Thank Shir T
    Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded August 1, 2017

    Thank you for being our guest and for taking time to leave feedback. We are so glad to hear that you enjoyed your stay. We are glad that our property provided the value you were looking for and that you were pleased with your room....More

    Reviewed July 30, 2017 via mobile

    Just finished a two night stay. This was my second stay here and must say stayed here exactly one year ago and def didn't want to come back. Husband said let's try it again. Def better this go around. Room was a basic two queen...More

    Thank Dawn33
    Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded July 31, 2017

    Thanks for choosing us once again during your family visit. It’s nice to read we exceeded your expectation with time and that our facilities were up to your satisfaction. We are glad your trip was a success and hope you and your husband will stay...More

    Reviewed July 30, 2017

    I am always amazed at good ratings for a dated and mildewy hotel -- Yes, the staff is friendly and seriously nice -- but they can't make up for the SMALL rooms. Yes, I got a suite because it was so talked up here. But...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank cherylj300
    Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded July 31, 2017

    Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet all your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback...More

    Reviewed July 29, 2017 via mobile

    We stayed 2 nights here with our two teenagers on our US Eastcoast trip. Nice family style hotel with friendly staff, clean rooms and complimentary breakfast with plenty to choose from. Small gym next to the indoor pool was a nice extra, restaurants and mall...More

    Thank Peter v
    Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded July 30, 2017

    Peter, thank you for sharing your kind review. We are glad to know you liked our convenient location and that our service as well as amenities added to your joy. We hope you are already planning another trip our way! Yours In Hospitality, Gregg Murrelle...More

    Hampton Inn Elmira/Horseheads
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    Candlewood Suites Elmira Horseheads
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    Hilton Garden Inn Elmira / Corning
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    #2 of 11 hotels in Horseheads
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Self-Serve Laundry
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Tennis Court
    Details
    • Price range
    • $65 - $259 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 70
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Carlson, Expedia, Hotels.com, Travelocity, Priceline, getaroom.com, Hotwire, Orbitz and Cancelon so you can book your Country Inn & Suites By Carlson, Big Flats (Elmira) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Horseheads
    • Also Known As
    • Country Inn & Suites By Carlson, Big Flats Hotel Horseheads ,
    • Country Inn And Suites By Carlson, Big Flats ,
    • Country Inn Horseheads ,
    • Horseheads Country Inn ,
    • Country Inn Big Flats
    Add Photo Photos
    Traveler (60)
    Room & Suite (14)
    Pool & Beach (5)
    Dining (4)
    Hotel & Grounds (42)
    Bathroom (4)
    Family and Play Areas (1)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 11 hotels in Horseheads
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    Ask a question
    Questions & Answers
    Dawn33
    June 17, 2017|
    AnswerShow all 9 answers
    Response from Edna R | Reviewed this property |
    The products are small but they will replace each day if you need or just ask at desk and they will supply you with what you need
    2
    Votes
    Veggie_Mammal
    September 27, 2016|
    AnswerShow all 12 answers
    Response from Amanda R | Reviewed this property |
    You have a million answers - but because I Raved about their customer service I have to tell you...the hairdryer in our room completely died in the middle of use. We called front desk and had a new one within minutes!
    3
    Votes
    Room Tips
    "Upgrade to the 2 room suite if possible"
    Read review
    "We were on the third floor front and our neighbors were very quiet."
    Read review
    "Test the bathroom, see if the fan is noisy. Listen to the fridge - see if you can sleep with it on."
    Read review
    "Get to breakfast early. The room fills up fast."
    Read review
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