We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Country Inn & Suites By Carlson, Big Flats (Elmira)

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Country Inn & Suites By Carlson, Big Flats (Elmira)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

411 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Country Inn & Suites By Carlson, Big Flats (Elmira)
See the most recent reviews
Showing 407: English reviews
Midland, Michigan
Reviewed January 8, 2017

I stayed at this hotel, the staff was very friendly, the place was clean, every morning there was a free breakfast. Everyday some of the breakfast changed. We had the sausage, sausage biscuit and gravy, and the bacon. There was a lot of breakfast items to choose from. The lobby always had snacks and drinks for the guest. I booked...

 Report
Helpful?
Thank starrJ2013
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Wow - thanks for the fabulous review! We are thrilled to read you enjoyed your well-appointed room along with the comfy bed, our Complimentary, Hot Be Our Guest Breakfast, our convenient location and the beautiful view. We work hard to deliver a great experience for all of our guests, and we celebrate reviews such as yours. Thanks again, and we...

Deptford, New Jersey
Reviewed January 7, 2017

The front desk attendant was super friendly and pleasant.There are free cookies and coffee available 24/7. Free Breakfast. The room was clean, big quiet and comfortable. The view was good and the hotel has a nice gym and pool. It's really close to shopping center and restaurants.

 Report
Helpful?
Thank Larry N
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for sharing the candid feedback of your recent stay with us. We are delighted you loved our Complimentary, Hot Be Our Guest Breakfast as well and the service provided by our professional staff, especially our front desk associates. It’s also a pleasure knowing you loved our location being perfect for your needs and the facilities we offer. We...

East Northport, New York
Reviewed January 4, 2017

check in was after midnight-- pleasant staff- kids happy that there were still fresh warm cookies and drinks in the lobby - always a +.. rooms are looking a bit drab- carpets in the rooms and hallways are in need of change- However that would not stop me from staying at this hotel again - this has been our 3rd...

 Report
Helpful?
Thank travellingIDOC
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

We appreciate your consistent support. It is always a pleasure seeing a familiar face, and we love having you and your family as our regular guests! Thank you for your kind comments about our staff. We value your observation and your patronage and look forward to your next stay! Yours In Hospitality, Gregg Murrelle General Manager Country Inn & Suites...

Coudersport, Pennsylvania
Reviewed January 3, 2017

Booked this hotel for a family shopping trip. Right behind the Elmira mall. Good price, clean room, good breakfast and friendly staff. The kids liked the swimming pool. Beds were comfy. Internet worked ok.

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank wfoust
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for taking the time to post this wonderful review and finding us to be a great value. We are glad you loved your well-appointed room along with the comfy bed, our convenient location, and the service and facilities we provide. Your satisfaction is very important to us as we constantly strive to make your experience a great one....

Ithaca, New York
Reviewed January 2, 2017

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank jasonkW8781JC
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Big Flats, United States
Reviewed January 1, 2017

Front desk was very helpful the entire trip. A situation came up and it was handled extremely well. Everyone was very polite and professional. I would recommend for anyone staying in the surrounding area just based on the hospitality.

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank warrenb2017
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

It is great to read you had an excellent stay with us. Every member of our staff takes great pride in the service they deliver, and it is so nice to know it shows. We will be sure to share your compliments with them. Thanks for being our valued guest, we hope to be of service to you again soon!...

New London, Connecticut
Reviewed January 1, 2017

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank Jonathan P
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Warren, Ohio
Reviewed December 28, 2016

I love this place. I stayed at the hotel for work and insisted on having my company book the same hotel again. The staff is phenomenal!!!!! I felt like I was at home. Not to mention the accommodations. The beds are so comfortable, the bathroom neat and clean. The general manager and maintenance person (Greg and Charles) are wonderful.

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank joannab437
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for choosing us for your recent stay. We are delighted to know that you had an enjoyable business visit and loved our outstanding customer service. It's also pleasing to read that we could provide a very relaxing experience for you in your spotless room, and we look forward to your next visit to New York. Yours In Hospitality,...

Reviewed December 26, 2016

My kids and I have been staying at this hotel for several years, now. When time came to book again, this year, I asked the kids if they wanted to go to the same one or try another, they both exclaimed that they wanted to go to this one, again! I was not disappointed to hear it, either! They have...

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank jellojoy
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

We appreciate your consistent support. It is always a pleasure seeing a familiar face, and we love having you as a regular guest! Our guests often tell us they love the healthy choices and variety of our hot breakfast selections, and we are glad you agree! We also appreciate you mentioning our friendly associates and your well-appointed room. Thank you...

Fort Myers, Florida
Reviewed December 24, 2016

Review collected in partnership with Country Inns & Suites By Carlson
 Report
Helpful?
Thank Tarant49
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Questions? Get answers from hotel staff and past guests. Ask a question

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (60)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (4)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (13)
Viewed
Bathroom (4)
Viewed
Dining (4)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Room/Suite (1)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Horseheads hotels
0.2 mi away
Candlewood Suites Elmira Horseheads
0.3 mi away
Hampton Inn Elmira/Horseheads
0.3 mi away
Hilton Garden Inn Elmira / Corning
Show Prices
Show Prices
Show Prices
0.5 mi away
Fairfield Inn & Suites Elmira Corning
0.1 mi away
Courtyard Elmira Horseheads
Courtyard Elmira Horseheads
#5 of 11 in Horseheads
57 reviews
1.5 mi away
Holiday Inn Express Elmira Horseheads
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
We would like to invite you to a warm and cozy hotel in the horseheads area located next to arnot mall lot's of shopping and great places to have dinner. We are in the beautiful Fingerlakes region! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Big Flats (Elmira)

Address: 105 E Mall Rd, Horseheads, NY 14845-9009
Location: United States > New York > Finger Lakes > Horseheads
Price Range: $71 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Big Flats (Elmira) 3*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline and Travelocity so you can book your Country Inn & Suites By Carlson, Big Flats (Elmira) reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites By Carlson, Big Flats Hotel Horseheads
Country Inn And Suites By Carlson, Big Flats
Country Inn Horseheads
Horseheads Country Inn
Country Inn Big Flats
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Big Flats (Elmira) staff and other travelers.
4 questions
Ask a question
New York City, New York
5 months ago

See all questions (4)

Questions? Get answers from Country Inn & Suites By Carlson, Big Flats (Elmira) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No Security Cameras on this property”
 of 5 bubbles iluvmygman, 1 week ago | Read review
“Nice view overlooking the pond, lots of ducks and geese.”
 of 5 bubbles williamkN4690JR, 2 weeks ago | Read review
“Easy on/easy off the major route. Lots of restaurant choices within a mile.”
 of 5 bubbles drakepc, Feb 14, 2017 | Read review
“I was on the second floor, in the queen size room. It was very roomy and close to the pool.”
 of 5 bubbles starrJ2013, Jan 8, 2017 | Read review
“front facing room - quieter”
 of 5 bubbles travellingIDOC, Jan 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question