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Hotel very clean, friendly staff, comfortable beds and pillows. Breakfast was also very good. Location was great for eating out a lot to choose from. Close to the Seneca wine trail. There is a lot to do in the area.More
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Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded 2 days ago
Thank you for sharing your wonderful feedback about your stay at our hotel. We are delighted to read our location was great for your plans and that you and your family were pleased with our service and amenities. It was a pleasure having you as...More
Just finished a two night stay. This was my second stay here and must say stayed here exactly one year ago and def didn't want to come back. Husband said let's try it again. Def better this go around. Room was a basic two queen...More
Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded July 31, 2017
Thanks for choosing us once again during your family visit. It’s nice to read we exceeded your expectation with time and that our facilities were up to your satisfaction. We are glad your trip was a success and hope you and your husband will stay...More
We only stayed one night. The hotel is convenient to good restaurants and to major highways and to Seneca Lake and it's surrounding activities. There were some comfort issues; the bed headboard was open work brass and was impossible to sit against to watch TV...More
Thank John V
Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded 5 days ago
Zeke, thank you for being our guest. We are happy to know you liked our location and loved the comfort of your room. We also appreciate your observation and have taken a note of the same. Thanks again for your feedback, and we would love...More
It is hard not to like staying at this hotel. Location is excellent for visiting Watkins Glenn, the Corning Glass Museum or going to some wineries.
Room was great - spacious, very clean, it looked freshly renovated.
The hotel has swimming pool - not a...More
1 Thank Maria N
Response from 00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira)Responded 1 week ago
Maria, thank you so much for taking the time to share the highlights of your stay. We are glad you and your husband had a great time and enjoyed most part of our hotel. However, I am sorry about the problem you experienced in your...More
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$97 - $208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Country Inn & Suites By Carlson, Big Flats Hotel Horseheads ,
You have a million answers - but because I Raved about their customer service I have to tell you...the hairdryer in our room completely died in the middle of use. We called front desk and had a new one within minutes!
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"We were on the third floor front and our neighbors were very quiet."