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Candlewood Suites Elmira Horseheads

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Candlewood Suites Elmira Horseheads
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163 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Cincinnati, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here overnight just to rest and loved the place! Room was large and set up just right with a lot of extras! The wifi is free and rooms are set up great for the business person traveling. Beds and pillows were comfortable, which you don't see often, unless you stay in the real expensive hotels. They are pet... More 

Helpful?
Thank Beanpole72
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to share your great review regarding your stay at the Candlewood Suites. We strive to make sure that all of our guests are completely satisfied with their stay and I am happy to know this was the case with you. Since we are an extended stay property - our hotel is equipped with a... More 

Upstate NY
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were very happy with the suite that we stayed in, the room was nice and large, the ceilings are high so it feels even bigger than it actually is. The suite has a small kitchen with a fridge, sink, dishwasher, microwave (they even stocked it with some popcorn!) and stove.The bathroom was also quite nice and very large as... More 

Helpful?
4 Thank WeLoveWineCountry
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to share you comments regarding your stay at the Candlewood Suites. I want to personally apologize that your dress did not get returned to you in a timely manner. I will definitely look in to this situation and address it. On a separate note - i am happy to hear that you were satisfied... More 

Listowel, Canada
Level Contributor
68 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 31, 2016

We were very impressed with the quality of the room we had.The down side,with it being a suite was that there is no facilities for breakfast if you are not prepared to cook your own>That's fine though.Denny's was close by.

Helpful?
1 Thank 1959Farmerboy
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to share your comments regarding your recent stay at the Candlewood Suites. We value all of our guests and want to make sure that their stay with us is satisfactory. The Candlewood Suites model is that they do not provide the typical continental breakfast. Because of our full kitchens - they classify us as... More 

Erie, Pennsylvania
2 reviews
5 of 5 stars Reviewed May 29, 2016 via mobile

I was here for about a week on business. The staff was overall friendly. The room was very clean and modern. TV and cable all functioned well. Kitchen set worked well and was great for cooking breakfast before heading out. Fitness center was decent with dumbbells, treadmill and cybex machine. Located very close to a mall, Best Buy, Wal-mart, Target,... More 

Helpful?
Thank BuckeyeRob78
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for your recent review regarding your stay at the Candlewood Suites. I appreciate all of the positive comments regarding your accommodations, friendly staff and the location in general. I have contacted our wi-fi company in regards to your internet comments. They are addressing the situation to make sure that this issues gets rectified. I appreciate all of your... More 

Buffalo, NY
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 21, 2016

Our daughter is a student in Ithaca and hotels are very expensive there. We took a shot and drove the 30 minutes to Horseheads as an alternative. We were very glad we did. This is a very nice, pet friendly hotel. We had a queen suite with 2 queen beds. It comes with a full fridge with freezer, sink, microwave,... More 

Helpful?
Thank Maureen M
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to share your comments regarding your stay at the Candlewood Suites. I am pleased to know that your stay with us was satisfactory. We definitely have the comforts of home and I'm glad you were able to enjoy some of them. We hope you have the opportunity to return. If so, please request a... More 

Fredonia, New York
1 review
5 of 5 stars Reviewed April 9, 2016

One of the best hotels we ever stayed in. Super clean and very comfortable in all aspects, especially our king bed. Very quiet in our ground floor room which was steps from the lobby. Staff were friendly and heipful. This place is a gem at a very reasonable price.

Helpful?
Thank rossie519
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for your review of the Candlewood Suites. We appreciate and value all of our guest comments and I am pleased that you were satisfied with your accommodations. Our team works very hard on a daily basis to make sure that our guests stay is memorable. I hope that we will have another opportunity to demonstrate our commitment to... More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 26, 2016

This is being written less than 30 minutes after attempting to check in. There were two employees working; one was clearly being trained. The trainer ignored us as we entered, and the trainee made eye contact. While the trainee was pleasant enough, the trainer made us feel as though we were an intrusion on her day. Her temperament was not... More 

Helpful?
2 Thank mike s
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to comment regarding your recent unfortunate situation at the Candlewood Suites. I want to personally apologize that your experience with us was not satisfactory. I will definitely look in to this matter and make sure that it gets addressed with the team. We value all of our guests and I want to make sure... More 

Horseheads, New York
Level Contributor
4 reviews
5 of 5 stars Reviewed March 13, 2016

Beginning with how I was treated during my first phone call to make reservations and moving forward to traveling here to stay and even now after a long visit, my over all rating would undoubtedly be all the highest possible ratings. Continually, the greetings from the staff at the front desk at the very beginning and still, was and is... More 

Helpful?
Thank Rachel P
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Dear Rachel P: Thank you for taking the time to comment regarding your experience and stay at the Candlewood Suites. We want to make sure that our guests have a satisfactory stay and I'm glad that is the case with you. We love all of our guests - but as an extended stay guest such as yourself - its always... More 

Los Angeles, California
Level Contributor
412 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
5 of 5 stars Reviewed March 5, 2016

My husband and I stayed at Candlewood Suites recently. The location is really handy with places to eat within walking distance. The rooms were clean and bed was nice. The hotel is new and nice. We will stay here again and recommend it to friends if they are in town.

Helpful?
Thank Misty K
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for your recent review regarding your stay at the Candlewood Suites. It's always a pleasure knowing that our guests are truly satisfied with their stay. We are in a nice location and conveniently located to many area restaurants and attractions which makes it nice for our guests. We appreciate the fact that you would recommend us to your... More 

Buffalo, New York
Level Contributor
136 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed February 28, 2016

A little hard to find off the highway especially in the dark, but it's new and our GPS had not figured out the entrance. Everything was clean and fresh. We were greeted with a little bag of goodies and bottle water, along with a welcome note from the manager, which was a nice touch. Our room was across from the... More 

Helpful?
Thank StephNOwen
Andrea S, General Manager at Candlewood Suites Elmira Horseheads, responded to this review

Thank you for taking the time to comment regarding your recent stay at the Candlewood Suites. I'm happy to know that you enjoyed your stay and were able to enjoy the view from your room as well. Our team works very hard to make sure our guests are satisfied with their stay and I'm glad to know that yours was.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Our hotel was carefully designed to meet the needs of guest staying long periods of time. The fully-equipped kitchen, spacious work area, and even the comfortable recliner have all been designed with you in mind. Plus, we have a variety of signature amenities that enable you to live, work and relax according to your schedule, not ours.Even if you are with us for just a couple of nights, we hope you find that our commitment to your comfort makes your life on the road a little easier.Candlewood Suites is near to Sikorsky, Corning Inc, Elmira College, Watkins Glen international Race Track, Fingerlakes Wine country, Corning Musuem of Glass, National Soaring Museum and many more.. ... more   less 

Additional Information about Candlewood Suites Elmira Horseheads

Address: 198 Colonial Dr, Horseheads, NY 14845
Location: United States > New York > Finger Lakes > Horseheads
Price Range: $108 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Elmira Horseheads 2*
Number of rooms: 83
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