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Hampton Inn Elmira/Horseheads

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447 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Albion, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 16, 2016

Stay here quite a bit for business and pleasure. Always clean and friendly. Service and rooms are always up to par and then some. Easy access to everything. Will continue to use this hotel in the future.

Review collected in partnership with Hampton

Helpful?
Thank Ross Z
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to review the Hampton Inn Elmira Horseheads. Thank you for your loyalty to the Hampton Inn Elmira Horseheads. We pride ourselves in providing outstanding customer service, clean hotel and providing the amenities that help you enjoy your stay with us!!! We hope to see you back with us again soon!! More 

New York City
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 12, 2016

This hotel is pleasant, generally consistent with general Hampton Inn standards. The location provides good access to the adjacent mall and restaurants are a short drive away. Although we asked that cleaning staff not to make the beds, they failed one day (out of three) to clean the bathroom or change the towels. My real complaint though was that I... More 

Helpful?
Thank Mark W
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your recent review of the Hampton Inn Elmira Horseheads. My staff and I take great pride in providing excellent customer service and clean hotel!!!! I'm sorry about the internet charges, you had spoke to my front desk manager about this and she reverse a day charge. Hampton Inn have a complimentary internet and a premium internet that... More 

Adams, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 11, 2016

Staff was very friendly, rooms were clean and spacious, no road noise. Location is great, near shopping mall, restaurants, grocery stores, etc. Breakfast provided a variety of foods & drinks. We didn't use the pool/hot tub but it looked real nice and clean. We had a team pizza party in the breakfast area one night, the staff was great for... More 

Review collected in partnership with Hampton

Helpful?
Thank Jessica V
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to share your experience while staying with us at the Hampton Inn Elmira Horseheads. It is always great to know we have exceeded your expectations during your stay. We were happy to have the team get together in our lobby area!! We take pride in providing excellent customer service and a clean hotel!!! Thank... More 

Meadville, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed May 9, 2016

The manager at this hotel is fantastic. Her name is Brenda and she helped me tremendously after arriving from a long day of travel. I had my mom and mom-in-law on the trip and she gave us a lovely and very quiet room. The room was spotless and we appreciated that so much! Breakfast the next day was also very... More 

Helpful?
Thank Stevenson58
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to comment on your recent stay with us at the Hampton Inn Elmira Horseheads. It was a pleasure meeting you and your family. I'm so happy to hear that your stay with us was a great one. My staff and I pride ourselves with outstanding customer service and a clean hotel. I truly hope... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 9, 2016

Can't say enough good about this hotel. This is the nicest Hampton that I have ever been in and the staff and manager Brenda went out of their way to help with accomodations for my elderly moms. Breakfast was good, everything was spotless here-don't hesitate-book it!!!

Review collected in partnership with Hampton

Helpful?
Thank 994rhondas
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to review the Hampton Inn Elmira Horseheads. I enjoyed the chance to meet you and I'm happy to hear your stay with us was wonderful!! We pride ourselves on outstanding customer service and cleanliness. We hope you come back and stay with us again soon!! More 

Kent Ohio, United States
1 review
5 of 5 stars Reviewed May 9, 2016

Excellent location,easy access to major highways and destination. Very clean and the staff were friendly and helpful. The complimentary breakfast is outstanding served by a very friendly staff. The front desk was neat ,organized and efficient making check in easy and convenient.

Review collected in partnership with Hampton

Helpful?
Thank Laing K
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to review the Hampton Inn Elmira Horseheads. I'm happy to hear your stay with us was wonderful!! We have a great location with so much to do and see!! We pride ourselves on outstanding customer service and cleanliness. We hope you come back and stay with us again soon!! More 

New York City, New York
1 review
5 of 5 stars Reviewed May 4, 2016

We stay in the area several times a year to visit family. This was very nice, upscale feeling of accommodations without the upscale pricing! Located within walking distance to the malls, and quick travel distance to a large variety of places to eat.

Review collected in partnership with Hampton

Helpful?
Thank Diane B
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for your loyalty of staying with us at the Hampton Inn Elmira Horseheads. Glad you enjoy the location of the hotel and all the shopping and places to eat close to us. Hope you come back to stay with us again soon!! More 

Cicero, New York
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 4, 2016

Online check-in was a breeze; I even got to pick my own room, which was nice. Time at the front desk at check in was about one minute... which included 30 seconds to get a free cookie. :-) Check out was even faster. The room was nicely appointed with very comfortable beds and I slept very well. For some reason... More 

Helpful?
Thank Mark M
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank You for your review of your recent stay at the with the Hampton Inn Elmira Horseheads. I'm happy to hear your enjoyed your stay with us and the amenities of our hotel. Our first floor rooms have the higher ceiling. Hope you stay with us next time your in town!! More 

1 review
4 of 5 stars Reviewed May 3, 2016

The facility was clean, the staff was friendly, and the breakfast was a perfect start to our day. Usually when they say free breakfast its just continental but there were eggs and sausage and waffles too. The picture of the room is exactly what you get. We even had little towel animals in the bathroom.

Helpful?
Thank Rob K
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to review the Hampton Inn Elmira Horseheads. I'm happy to hear your stay with us was wonderful and you enjoyed all the amenities the we have to offer!! Our breakfast has many options to choose from. We hope you come back and stay with us again soon!! More 

Peterborough, Canada
1 review
5 of 5 stars Reviewed May 1, 2016

Excellent friendly and accommodating staff. Close to shopping and restaurants. Great hot tub, workout room and pool. Breakfast was good. Close to Brewery and wineries and attractions including Watkins Glenn raceway. We would definitely stay here again.

Review collected in partnership with Hampton

Helpful?
Thank Debbie R
brenda c, General Manager at Hampton Inn Elmira/Horseheads, responded to this review

Thank you for taking the time to review the Hampton Inn Elmira Horseheads on Trip Advisor. We pride ourselves on great customer service and being clean. Here in the Finger lakes Region we have many wineries, breweries and distilleries to visit. I'm glad you had the opportunity to visit them. We hope you come back and stay with us again... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn Elmira/Horseheads

Address: 51 Arnot Rd, Horseheads, NY 14845-8533
Location: United States > New York > Finger Lakes > Horseheads
Price Range: $127 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Elmira/Horseheads 2.5*
Number of rooms: 101
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Also Known As:
Hampton Inn Elmira/Horseheads Hotel Horseheads
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