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Hotel Casa Cayala

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Traveler (18)
Room & Suite (18)
Dining (9)
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Overview
  • Excellent34%
  • Very good42%
  • Average12%
  • Poor3%
  • Terrible9%
Dec 25, 2017
“Great, I'll come back”
Dec 14, 2016
“GUÁCALA...”
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (55)
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1 - 5 of 11 reviews
Reviewed December 25, 2017

Good service from the beginning, the price is OK, pretty much the average. Rooms are comfortable with just one observation: You can hear a lot if someone next to your room is taking a bath! so, it may be not good for someone that wants...More

Thank MONICA D
Reviewed December 14, 2016 via mobile

Terrible experience, I asked for my money back... no bellboy, elevator not working, 3rd floor room; no disposition from the receptionist to help...i didn't even stayed for a night. After the charge i was told about the lack of confort.

Thank PatyCool
Reviewed August 16, 2015

everytime i stop in Queretaro i choose Casa Cayala, the athmosphere is very friendly, and the place is comfy and elegant, I really like the location as well as the cheerful staff!! keep it up guys your doing great!

Thank Abe N
Reviewed January 8, 2015

We stayed here with my family and it was one of the nicest places we been so far in the area the staff was extremely friendly and helpful, the beds were so comfy, place was clean and overall outstanding! Definitely coming back!

Thank sara n
Reviewed October 20, 2014

Wonderful place, with an incredible staff, it's almost like a Mexican version of a b&b, the atmosphere is friendly, everyone gets to know you by name, the rooms have a real nice view, and a comfy business sense to them, seems to be newly remodeled...More

1  Thank Joe S
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About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Restaurant
Hotel Amenities
Free Parking
Meeting Rooms
Business Center with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Banquet Room
Conference Facilities
Breakfast Available
Room Service
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Restaurant
Details
Price range
$53 - $77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$53 - $77 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (18)
Room & Suite (18)
Dining (9)
Family and Play Areas (3)
Business Center & Event Rooms (2)
Questions & Answers
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Room Tips
"Top floor have a nice view!"
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"I don't think there are many rooms but the ones we got were really nice!"
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