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Hotel Casa Cayala

Prolongacion Tecnologico no. 1001 | Fracc Balcon Campestre, Queretaro 76159, Mexico
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36 Reviews from our TripAdvisor Community

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Showing 9: English reviews
San Luis Potosí, San Luis Potosi, Mexico
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 16, 2015

everytime i stop in Queretaro i choose Casa Cayala, the athmosphere is very friendly, and the place is comfy and elegant, I really like the location as well as the cheerful staff!! keep it up guys your doing great!

Helpful?
Thank Abe N
darthmouth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 8, 2015 via mobile

We stayed here with my family and it was one of the nicest places we been so far in the area the staff was extremely friendly and helpful, the beds were so comfy, place was clean and overall outstanding! Definitely coming back!

Helpful?
Thank sara n
Halifax
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 20, 2014 via mobile

Wonderful place, with an incredible staff, it's almost like a Mexican version of a b&b, the atmosphere is friendly, everyone gets to know you by name, the rooms have a real nice view, and a comfy business sense to them, seems to be newly remodeled or really well taken care of. Overall a really nice experience a plus to our... More 

Helpful?
1 Thank Joe S
Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 2, 2014

I have to say, after reading some of the reviews I wasn't sure whether to go for this hotel or not, although we had nothing but an amazing time staying here, staff is friendly and very prepared, hotel is small comfortable and very clean the rooms are spacious and new, food was good, not the best but pretty good and... More 

Helpful?
1 Thank John C
Casa C, Director Comercial at Hotel Casa Cayala, responded to this review

Hello Abraham. We appreciate your comments, it feels really good reading all your good thoughts about us, although we will keep working to improve the quality of our service in order to live up all your expectations. please feel free to contact us any time you need. kind regards. More 

Level Contributor
84 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 24, 2013 via mobile

I stayed at this hotel after having a hard time finding rooms in other hotels I usually stay at. The location is convenient and inside, the rooms are clean but for business travel the configuration is not very good. The only telephone in the room is by the bed. Otherwise I had no issues. The restaurant and bar were very... More 

Helpful?
Thank Isaac R
MEXICO
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed December 4, 2012

We love Grand Tourism hotels or Boutique Hotels but some times you just need to stay on a budget. We booked this hotel because it had a nice $960 pesos, more or less $70 USD, weekend rate (is a business hotel). I called to make the reservation and gave me such rate, I never recieved a confirmation email, and i... More 

Helpful?
Thank Ana0610
Mexico City, Distrito Federal, Mexico
1 review
1 of 5 stars Reviewed November 24, 2011

Misleading information in the website, they don't respect their own fares. The hotel is 3 stars at best, the website rates it as 5, and in the hotel they tell you it's a 4 stars hotel. Lousy breakfast (and very expensive), the jacuzzi doesn't even work and I've seen playgrounds where you can work out better than in their gym.... More 

Helpful?
Thank Leonardo T
Sydney, Australia
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 27, 2011

Hi, Staying in the hotel Casa Cayala has been a wonderful experience, the staff are very helpful and also speak very good english. Also I found the food great and the service was fantastic. The staff were so helpful to me especially with taxis and destinations. I have had a great stay. The room is very good and has a... More 

Helpful?
1 Thank JudyW2
Charlottetown
1 review
5 of 5 stars Reviewed July 29, 2009

overall the hotel is located on a nice top of the mountain rigth beside the university, staff very nice, and rooms where clean and perfect

Helpful?
Thank dude4
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to a unique culture in Hospitality. Welcome to the Cayala concept, also a Mayan term for paradise or sacred place. The Mayan oral tradition states, that once you've arrived in Cayala good luck awakens and successful life follows suit. Cayala could be anywhere, the important is that you bring it into your existence and make it a part of your life. Casa Cayala Hotel... Feel Right Home... ... more   less 

Additional Information about Hotel Casa Cayala

Address: Prolongacion Tecnologico no. 1001 | Fracc Balcon Campestre, Queretaro 76159, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $45 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Casa Cayala 3.5*
Number of rooms: 36
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