Dona Urraca Hotel & Spa
235 reviews
#44 of 117 Hotels in Queretaro City
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5 de Mayo # 117, Col. Centro, Queretaro City 76000 Mexico
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About
#44 of 117 hotels in Queretaro City
Location
Cleanliness
Service
Value
Dona Urraca Hotel & Spa is an excellent choice for travelers visiting Queretaro City, offering a romantic environment alongside many helpful amenities designed to enhance your stay.
For those interested in checking out popular landmarks while visiting Queretaro City, Dona Urraca Hotel is located a short distance from Jardin Zenea (1.2 mi) and Rancho San Josemaría (2.2 mi).
Guest rooms offer amenities such as air conditioning and a minibar, and guests can go online with free wifi offered by the hotel.
Dona Urraca Hotel & Spa features room service and a concierge, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Dona Urraca Hotel, free parking is available.
When you’re feeling hungry, be sure to check out Hacienda La Laborcilla, Breton, and OLIVA, which are some delis that are popular with locals and out-of-towners alike.
If you’re looking for things to do, you can check out Historic Center of Santiago de Querétaro (0.2 mi), Leyendas y Mitos de Queretaro (0.1 mi), or Templo y ex-convento de la Santa Cruz de los Milagros (0.4 mi), which are popular attractions amongst tourists, and they are all within walking distance.
Enjoy your stay in Queretaro City!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Conference facilities
Banquet room
Spa
Concierge
Wifi
Outdoor pool
Heated pool
Restaurant
Breakfast available
Meeting rooms
Massage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Classic
Languages Spoken
Spanish
Location
Full view
96Great for walkers
Grade: 96 out of 100
136Restaurantswithin 0.3 miles
23Attractionswithin 0.3 miles
Contact
5 de Mayo # 117, Col. Centro, Queretaro City 76000 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $33/day
235Reviews6Q+A13Room tips
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Popular mentions
My bf and I decided to take lunch at the restaurant, the meal was very good an the staff was nice. He paid our bill and came back later for some massages at the spa. Initially the price was around 700, but at the moment of payment terrible surprise, we have a bill for 1700 both. When we asked, the girl didn’t answer anything! We just decided to leave while we were relaxed after our massage. When leaving, the security guard that seems be the owner of the place (I agree with other guests below that have had the same experience) asks us for 500 more because we used the pool while we eating at their restaurant. We refused to pay because in the two times we payed for our bills, nobody says something about paying. Anyway, we feel cheated and threatened by the security guard who wanted to call the police!!!! Anyway, it’s a shame because the place is nice, it’s just people that see you are tourist and want to take advantage of you! Reminder : more than 4000 spend and treated at the end like a criminal ! …
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Date of stay: March 2021Trip type: Traveled as a couple
Helpful
Had a terrible experience at this hotel. As soon as I walked in, I was treated like a criminal by the guard at the entrance. I told him I was checking in as he was trying to get me to leave. After checking in, my girl was trying to come in to the hotel with me and I was inviting 3 other girls to their restaurant. He wouldn't let anybody come in to the restaurant like a vicious dog! The girls were frightened and decided to leave. My girl and I caught up to them and we went somewhere else. When my girl and I got back, the guard kept telling me that I couldn't go inside the hotel! I had just paid $3500 pesos for my Master Suite, and now this guard in my face telling me that I cannot come in. My girl was scared again to the point of tears and didn't want to stay at this hotel. The guard works the entire night shift from 9 pm to 7 am and acts like he owns the entire place. DO NOT STAY HERE. He will ruin your stay like he did mine. Even after the front desk confirmed that I had paid for my room, he continued arguing and the front desk did NOTHING about it.…
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Date of stay: September 2020
Cleanliness
Service
1 Helpful vote
Helpful
I spent two nights at the Dona Urraca with a Road Scholar group and was very impressed. My room was very large and comfortable and the staff was friendly and helpful. The included breakfast was good, as was the dinner I had there. The hotel is well located with parks, shops, and restaurants nearby. There was a nice courtyard and a garden area with a large pool. The free wifi worked well. My only concern was that although the shower was very spacious and had good water pressure, the tile floor was extremely slippery and there was no rubber mat. I ended up using one of the bath towels as a shower mat or I would surely have slipped and fallen. Overall I had a good stay.
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Date of stay: January 2020
Rooms
Location
Service
1 Helpful vote
Helpful
excellent down town hote in the area, the only one with all ammenities and swimming pool also is close to the plaza where you can find a variety of excellent restaurants. Tou caactually walk from the hotel to all historical parts of the city and muuseums.
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Date of stay: September 2019
Value
Cleanliness
Service
Room Tip: Rooms on the south side are quieter
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Helpful
Dona Urraca was a good hotel. Rooms are OK but I thought to get in and out of my room it was kind of weird, I don’t know but I felt strange. Make sure you get the rooms in the back of the hotel or you end up Sleeping in the front desk with all the noise. Rooms are very specious and CLEAN and staff was very friendly. Breakfast was not included so you will Have to pay at their restaurant. Breakfast is very good, but if you leave early make sure you have something the night before as they open their service at 8am. If you have some kind of walking disability make sure you talk with hotel before because it has a lot of stairs with no ramps, elevators.
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Date of stay: July 2019
1 Helpful vote
Helpful
PRICE RANGE
$131 - $184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dona urraca hotel queretaro, dona urraca hotel and spa
LOCATION
MexicoCentral Mexico and Gulf CoastQueretaroQueretaro City
NUMBER OF ROOMS
24
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Claim Your Listing Frequently Asked Questions about Dona Urraca Hotel & Spa
Which popular attractions are close to Dona Urraca Hotel & Spa?
Nearby attractions include Historic Center of Santiago de Querétaro (0.2 miles), Museo Casa de la Zacatecana (0.2 miles), and Museo de Arte Contemporáneo Querétaro MACQ (0.2 miles).
What are some of the property amenities at Dona Urraca Hotel & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dona Urraca Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dona Urraca Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dona Urraca Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Dona Urraca Hotel & Spa?
Conveniently located restaurants include Alioli Gastro Bar, San Miguelito, and Breton.
Are there opportunities to exercise at Dona Urraca Hotel & Spa?
Yes, guests have access to a pool during their stay.
Is Dona Urraca Hotel & Spa located near the city center?
Yes, it is 0.5 miles away from the center of Queretaro City.
Are any cleaning services offered at Dona Urraca Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Dona Urraca Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Dona Urraca Hotel & Spa?
Many travelers enjoy visiting Historic Center of Santiago de Querétaro (0.2 miles), Plaza de Armas (2.7 miles), and Cerro de las Campanas (0.7 miles).