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Dona Urraca Hotel & Spa

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113 Reviews from our TripAdvisor Community

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Showing 38: English reviews
Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

When i first arrived to mexico, and the last time i left, i stayed in this hotel. It's a beautiful hotel located in the heart of the historic center of QRO, a super safe street that i would come back at 3-4 am and always felt secure. The architecture of this hotel is beautiful and has a lovely swimming pool.... More 

Helpful?
Thank Emma F
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 4, 2016

A Very nice and cozy hotel located in the historic quarter of Queretaro, the rooms are nicely decorated with Mexican crafts, the service is excellent. On Sundays they have an excellent buffet where you can enjoy mexican typical cuisine.

Helpful?
Thank aruiz7003
Laredo, Texas
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 26, 2016

Why the low rating? Read on. I liked this hotel for it's convenient location to the historical section of town. It's an easy walk and safe. I liked the room which was unique. The staff seemed friendly. Two things really irritated me, though. First, it was fairly cold the two nights we were there. We asked several times for a... More 

Helpful?
Thank TexasBob_10
Boston, Massachusetts
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 17, 2016

Queretaro is a dynamic city in Mexico, with lots of major companies located there. This is one of the two or three locations I visit several times per year on business. As an American, I'm conscious of safety, do not speak Spanish well, and want to enjoy the feeling of Mexico while comfortable and safe. The old city part of... More 

Helpful?
Thank 860jay
Regensburg
Level Contributor
212 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed November 10, 2015 via mobile

I staid three nights and enjoyed each one of them. The junior suite "red parrot" was very comfortable and large. It was equipped with a living room area with a flat screen tv and an nespresso machine. The view was directly to the pool. The breakfast buffet ( only on weekend) was delicious, but also the normal breakfast from the... More 

Helpful?
Thank beitgugb
Atlanta, Georgia
Level Contributor
440 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed November 9, 2015

Located from town square area of Queretaro, about 5 minutes walk. Street level nothing special but once enter the courtyard, it is gorgeous. Old yet new. Beautiful and unique. Everything blended in well between old and new, natural vs fresh decoration. Room is large and wow factor. Internet working in some area only. Price quite expensive.

Helpful?
Thank CVictorT
Nanticoke, Pennsylvania
Level Contributor
193 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed November 4, 2015 via mobile

We arrived at this very lovely, modern hotel, impressed by the water fountain system as you entered. Reception was great. We were able to upgrade and still paid way less than one would have expected. We were wowed by our rooms. We were in 5 and 6. Everything was just perfect...more than perfect. We actually wanted extend our stay another... More 

Helpful?
Thank Helen L
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 7, 2015 via mobile

Good location, nice hotel but internet and tv was not working. For a so called 5 star hotel, I expected at least internet and tv service. Service is amicable but requires further professional training. There is potential in this hotel. They just need to train their staff more, prepare for contingencies and have a plan. I travelled during the month... More 

Helpful?
Thank ChayaMansa
Mexico City, Mexico
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed July 28, 2015

I stayed just one night at this boutique hotel...but had a super experience. Nice rooms, new and updated. All the amenities of a 5 star boutique hotel. Great bed, amazing shower. The restaurant is a jewel...although service may be slow at times. Breakfast was very good, just get there with plenty time...service was slow...

Helpful?
Thank ANP71
Barcelona, Spain
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 10, 2015

It is a very cozy hotel in the heart of the city. Traditional and very comfortable to enjoy a long weekend with couple, family or friends. It has a very nice garden and swimming pool, very good kitchen and a good bar.

Helpful?
Thank GerardoI
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Dona Urraca Hotel & Spa

Address: 5 de Mayo # 117, Col. Centro, Queretaro 76000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $137 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dona Urraca Hotel & Spa 4*
Number of rooms: 24
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Also Known As:
Dona Urraca Hotel Queretaro
Dona Urraca Hotel And Spa
Hotel Style:
#3 Luxury Hotel in Queretaro
#7 Spa Hotel in Queretaro
#13 Romantic Hotel in Queretaro
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