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Grand Fiesta Americana Queretaro

Grand Fiesta Americana Queretaro

Boulevard Bernardo Quintana 4050 Col. Alamos 3A Sección, Queretaro City 76160 Mexico
                  beautiful bar
Traveler (194)
Nos recibieron con un detalle hermoso en nuestra habitación, se siente uno feliz de llegar ahí.
Room & Suite (41)
Dining (26)
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Avg. $168 /night, 12/10 - 12/11
$200
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$140
per night
$80
per night

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About

4.5
#2 of 105 hotels in Queretaro City
Location
4.6
Rooms
4.6
Value
4.2
Cleanliness
4.7
Service
4.6
Sleep Quality
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Find the perfect place to stay in a contemporary ambience in Querétaro: Grand Fiesta Americana Querétaro offers warmth, luxury and comfort in each of our 173 minimalist-style rooms with architecture that evokes the great haciendas. Its location in the city's most important area makes it ideal for business or pleasure.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Business Center with Internet Access
Conference facilities
24-hour security
Valet parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Air purifier
Bathrobes
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Flatscreen TV
Radio
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
City View
Business
Languages Spoken
English, Spanish

Location

Boulevard Bernardo Quintana 4050 Col. Alamos 3A Sección, Queretaro City 76160 Mexico
Name/address in local language
1,055Reviews7Q+A23Room tips
Traveler rating
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  • 279
  • 73
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Detailed Reviews
Rose wrote a review Aug 2024
Guadalajara, Mexico
Hotel's Favorite
5.0 of 5 bubbles
Fabulous hotel… great well appointed rooms…valet parking, room service check-in and check out all very efficient. We will only stay in this hotel anytime in Querétaro! Great smells all through the hotel… we had a great experience and will return.
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Date of stay: August 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paulina Bernal, Sales at Grand Fiesta Americana Queretaro
Responded Aug 26, 2024
Dear guest, Thank you so much for your fantastic feedback and perfect rating! We’re thrilled to hear that you enjoyed our amenities, efficient services, and the overall experience at our hotel. Your kind words truly motivate us to keep delivering exceptional service. We can’t wait to welcome you back for another wonderful stay in Querétaro! Best regards, Sergio Galván General Manager Grand Fiesta Americana Querétaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
zolh01 wrote a review Dec 2023
5.0 of 5 bubbles
Excellent service, atmosphere and very cozy and classic decoration. I congratulate them for maintaining their stately, cozy and classic essence that maintains the essence of a hotel and with a highly recommended service. I would only recommend paying a little attention and maintenance to the parking area so that it is in line with the quality, facilities and image of the hotel.
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Google
Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ernes2rtega wrote a review Nov 2023
5.0 of 5 bubbles
I love Colonial-type spaces with a touch of ArtDeco / Contemporary Art, it fascinates me! The bar is super Cosmopolitan and the Family Touch Restaurant are excellent for all occasions. The decoration is the best I have seen, Evocative.
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Google
Date of stay: November 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chema3142024 wrote a review Jan 2024
1.0 of 5 bubbles
You could hear everything in the room! I got room 222, initially I had requested a high floor and they gave me floor 2, the hotel did not have full occupancy and they still gave me floor 2, I agreed and I thought that because it was a very good hotel (categorized as Grand) It was like the Fiesta Americana Grand hotel in Puebla, which is perfect… in the one in Querétaro, all the noise from the hallway and patio sneaked in! the zero curtains that cover the entry of the sun… very bad experience on this day
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Google
Date of stay: January 2024
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RockawayBeachBroad wrote a review Nov 2023
Rockaway Park, New York
1.0 of 5 bubbles
I stayed there a couple of nights for work. The room was paid for by my company. I had called prior to arrival to see if my boyfriend could check in to my room early, since his flight got there earlier, which they said wasn't a problem. When he went to check-in, it was fine with the front desk person, but another lady made sure to tell him that it wasn't allowed and that he needed to check out at 3:30 AM with me, even though my company had already paid for the use of that room for both of those days. She even made sure to leave a note that he needed to check out at same time as me. They made me pay $2595.97 for him to have a later checkout. Stay away from this hotel! Watch out or you'll get robbed here!! I hope karma comes around to this nice lady.
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Date of stay: November 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fernando Romano, Sales at Grand Fiesta Americana Queretaro
Responded Dec 6, 2023
Dear Guest, Thank you for sharing your feedback, and we regret any inconvenience experienced during your stay. We understand that expectations regarding check-in and check-out times can vary. It's important to note that, in this case, the terms of your reservation, as outlined by your company, include specific check-in and check-out times. We appreciate your understanding . If you have further questions or need additional clarification, feel free to reach out directly. Best regards, Sergio Galván General Manager Grand Fiesta Americana Querétaro.
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May Luna wrote a review Aug 2023
Atizapan de Zaragoza, Mexico
5.0 of 5 bubbles
I love that the hotel is beautiful to look at, the pool has warm water and is super well located, the rooms are super clean and smell delicious. The truth is that from the moment you step out of the elevator you are enveloped by an incredible aroma that makes you enter another world. You also have many shops and restaurants around.
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Google
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DocB wrote a review Nov 2023
1.0 of 5 bubbles
Mastercard not accepted despite multiple attempts. Had to pay in cash at first. A call to Mastercard revealed a system error at the hotel, my card was OK. After 1 hour of pointless discussions, the hotel finally found a way to accept card payments. Incredible waste of time, awful service. Loud disco music all night, no sleep possible, reception was unable to remedy the situation. Breakfast was okay, bread was missing at first, boiled egg was cold. Bathtub only usable to a limited extent as the water always drained away again. Apparently Mexican chain, completely wrong review and obviously bought. Never again!
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Google
Date of stay: November 2023Trip type: Traveled solo
Room Tip: Parkplatz inklusive
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glenna Kay C wrote a review Jan 2020
Burlington, Vermont
5.0 of 5 bubbles
We stayed here for one night after my wife's emergency eye surgery. The staff was extremely helpful and accommodating. They handled every request and even brought my wife a complimentary breakfast to our room. I would highly recommend this hotel and it's location in Queretaro.
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Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gaston B, Gerente at Grand Fiesta Americana Queretaro
Responded Jan 7, 2020
Dear glennakayc, thank you very much for writing a review about your stay at Grand Fiesta Americana Querétaro. It is a pleasure to know that you enjoyed our hospitality. We hope you give us the opportunity to serve you again and I am at your service. Sincerely, Gastón Barranco General Manager Grand Fiesta Americana Querétaro
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
simon wrote a review Nov 2020
5.0 of 5 bubbles
It is my favorite hotel in Queretaro.

They have an excellent breakfast.
The room are clean and nice. Great for a business trip.
The hotel is about 30-45 min far away from the airport .
And check in desk is occupied 24 hours.
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Date of stay: December 2019
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Fernando Romano, Ventas at Grand Fiesta Americana Queretaro
Responded Nov 4, 2021
Dear Marce, thank you for sharing your review with us. It is a pleasure to know that your experience was the best and that you enjoyed your vacation!. We hope to see you again at your second home at Grand Fiesta Americana Querétaro. Cordially, Fernando Romano Community Manager Grand Fiesta Americana Querétaro
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bruno f wrote a review Nov 2023
Desenzano Del Garda, Italy
4.0 of 5 bubbles
Well located to be able to reach various points of the city and the historic center in case of need. Good cleanliness and professionalism in all the services made available. The only negative note is the price which I consider slightly high. Overall a good hotel
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Google
Date of stay: November 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mehran e asked a question Apr 2019
Germasogeia, Cyprus
Fitness center times
Answer from Hector A
Westfield, Indiana14 contributions4 helpful votes
The front desk employees would recommend places to go. It is always helpful to carry a calculator in case of buying anything so, when language is not there numbers never fail. There are a couple malls nearby by
Answer from Gaston B
Veracruz, Mexico
Dear KLVBVH, it is assumed that the electronic contacts in USA and Mexico are the same, however we have converters in concierge if they are required. We look forward to serving you on your next visit to Querétaro!
JOSE R asked a question Oct 2019
Apodaca, Mexico204 contributions53 helpful votes
Las habitaciones tiene frigobar?
Latorredeale asked a question Apr 2018
San Diego, California4 contributions6 helpful votes
Tiene caldera la alberca?
Answer from Jack'y B
Queretaro City, Mexico
Si, tiene alberca climatizada. Y un jacuzzi.
gchrissy wrote a tip Jun 2019
bc8 contributions6 helpful votes
4.0 of 5 bubbles
"Ask for a courtyard room...facing onto the street can be noisy."
Read full review
madmath56 wrote a tip Aug 2018
Louisville, Kentucky1 contribution
1.0 of 5 bubbles
"Stay away!"
Read full review
Sunny wrote a tip Jun 2018
Walterboro, South Carolina106 contributions49 helpful votes
5.0 of 5 bubbles
"best view - from the elevator to the left and in the right side so you can have view to the pool, otherwise it will be to the Blvd"
Read full review
drumbumcanada wrote a tip Jan 2018
Canada132 contributions52 helpful votes
5.0 of 5 bubbles
"Get a room facing away from highway."
Read full review
PocahontasRD wrote a tip Sep 2017
Ireland22 contributions5 helpful votes
4.0 of 5 bubbles
"ask for the quiet side of the hotel"
Read full review
Not the right property for you?
There are more places to choose from in the Queretaro City area.
PRICE RANGE
$139 - $191 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fiesta americana queretaro hotel queretaro, queretaro fiesta americana
FORMERLY KNOWN AS
Fiesta Americana Queretaro
LOCATION
MexicoCentral Mexico and Gulf CoastQueretaroQueretaro City
NUMBER OF ROOMS
173
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND FIESTA AMERICANA QUERETARO - Updated 2024

Frequently Asked Questions about Grand Fiesta Americana Queretaro
Which popular attractions are close to Grand Fiesta Americana Queretaro?
Nearby attractions include Döngu Bordado Indígena (0.7 miles), Sky Zone Trampoline Park (0.5 miles), and Ópera Rhagàntia (0.3 miles).
What are some of the property amenities at Grand Fiesta Americana Queretaro?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Fiesta Americana Queretaro?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Fiesta Americana Queretaro?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Fiesta Americana Queretaro?
Yes, a parking garage, secured parking, and valet parking are available to guests.
What are some restaurants close to Grand Fiesta Americana Queretaro?
Conveniently located restaurants include The Carter Bar, Hacienda Laborcilla, and Parrilla Leonesa.
Are there opportunities to exercise at Grand Fiesta Americana Queretaro?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Grand Fiesta Americana Queretaro?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Fiesta Americana Queretaro offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Fiesta Americana Queretaro?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Grand Fiesta Americana Queretaro?
Many travelers enjoy visiting Historic Center of Santiago de Querétaro (1.3 miles), Plaza de Armas (3.8 miles), and Cerro de las Campanas (1.3 miles).
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