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City Express Queretaro

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Traveler (48)
Room & Suite (27)
Dining (13)
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Overview
  • Excellent24%
  • Very good27%
  • Average31%
  • Poor12%
  • Terrible6%
Jul 18, 2016
“Pleasantly surprised”
Sep 15, 2015
“Really bad service, but the hotel is similar to the rest of the City Express”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness center
2 Star Hotel
All hotel details
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Reviews (539)
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1 - 5 of 18 reviews
Reviewed July 18, 2016

Always impressed with the coffee bar at City Express. The great advantage is you are just ten minutes from the centro historico. You can walk or take a taxi (but don't drive down there the traffic is horrendous). Parking is secure and the breakfast is...More

Review collected in partnership with this hotel
1  Thank Profe_Federico
Reviewed September 15, 2015

We choose this hotel because we need a to stay close to the main highway in order to leave the city quick, since our Journey would be long (over 2000 miles). When I made the reservations using Trivago, I asked for a 2 adults and...More

Thank Jose Luis G
Response from marlen c, Guest Relations Manager at City Express QueretaroResponded September 17, 2015

Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the service at the reception, your comment is important to us because it help us to improve our quality service; I want to let you know that we...More

Reviewed June 30, 2015

The rooms are clean an modern. Nothing fancy but practical. It is located about 5 to 10 min with taxi from the city center. The breakfast is included but quite simple. Don't expect a huge buffet but at least it is enough to start the...More

1  Thank Xilian
Response from marlen c, Guest Relations Manager at City Express QueretaroResponded July 1, 2015

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for...More

Reviewed January 2, 2015

Good hotel for an over night, good breakfast , hotel suitable for little noisy children, and families in general . Off the historic center , something like ten minutes from the center , need a car or taxi to get to the center but because...More

Thank tali l
Response from Marlen C, Guest Relations Manager at City Express QueretaroResponded January 7, 2015

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the odors the room as this helps us to identify our areas of opportunity and work on them to improve the...More

Reviewed September 4, 2014 via mobile

I stayed just one night, and that was enough to see the lot of improvements the administrators should need take note in order to be considered this hotel as a real option for a business hotel in Queretaro. The room conditions, the cleanness in general,...More

1  Thank Miguel Ángel C
Response from marlen c, Guest Relations Manager at City Express QueretaroResponded September 15, 2014

Dear Miguel, First of all I want to offer you an apology for any inconvenience during your stay as this helps us to identify our areas of opportunity and work on them to improve the quality of our services; we reported that we have implemented...More

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About
Amenities
Top amenities
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Conference Facilities
Breakfast Available
Meeting Rooms
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$51 - $89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$51 - $89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (48)
Room & Suite (27)
Dining (13)
Business Center & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"If you are traveling with more than two check for other hotels nearby at the end will cost you the same or..."
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"Clean comfortable"
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