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Plaza Camelinas Hotel

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119 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Calgary
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed February 13, 2016

The hotel is located right next to a freeway. We were the for a business exhibition so it likely worked well for the potential clients to come in. It was unusually cold when there and all the rooms were very chilly. Some of my colleagues had no hot water or heating. My room faced a wall that was only 5... More 

Helpful?
Thank Calgarysheila
PlazaCamelinasH, Director de Relaciones con Clientes at Plaza Camelinas Hotel, responded to this review

Hello Sheila. Thanks so much for writing us your opinion and let us know your experience. For Plaza Camelinas Hotel Querétaro is very important what our clients have to say. We are very sorry for all the inconvenient that you explain here. We'll take very seriously the suggestions that you made us for future visits and another guests. We hope... More 

Albany, New York
Level Contributor
127 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed November 19, 2015

Stayed here while attending a family reunion. I can't say enough about the hotel and the service. The rooms and the commons areas were clean and the service provided from the bellmen to the chamber maids and the wait staff at the restaurant was impeccable. One of our family members had a problem at another hotel and the Plaza Camelinas... More 

Helpful?
Thank Chiquis926
PlazaCamelinasH, Director de Relaciones con Clientes at Plaza Camelinas Hotel, responded to this review

Hello! thanks so much for writing us, we're so glad to read that you loved our hotel, we hope you and your family come back soon. Also, we want to thank you the time that you took for let us know your opinion, this is very important to us. We want to remind you that we are total and complete... More 

Mexico City, Mexico
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 1, 2015

We stayed for 3 nights. Telephone never worked, in spite of I reported it every day. Wi-Fi doesn' t work well either. Rooms are ok, bath too. Restaurant is excellent, food, service, prices. We ate breakfast, lunch and dinner. I recommend the breakfast buffet. Reception desk employees do not know a thing, they are polite, thoug.

Helpful?
Thank Heidi E
PlazaCamelinasH, Director de Relaciones Públicas at Plaza Camelinas Hotel, responded to this review

Hola Heidi. Thanks so much for writing us. We want to apologize for this incovenient with our comunication web. For us is very important to know the impression of each guest so we can improve our service. Otherwise we are very happy to know that did you enjoy the food. We will train to our team so we can offer... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 28, 2014 via mobile

Excellent service. the room was very clean and had a window unit. They are remodeling the swimming pool but once it is ready this hotel should be better. Very helpful staff. They were able to accommodate our needs.

Helpful?
Thank Texasita
Phoenix
Level Contributor
129 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed February 16, 2014

The room was somewhat comfortable although the lighting was very dark. The bathroom was clear, but there was no place to put the toiletries. Two days on a row some cleaning supply was left in my room: dirty rag one day and a sponge another day. My coffee packets were not replenished another day. The temparture that week was cold... More 

Helpful?
Thank Paisagringa

Travelers are raving about these Queretaro hotels

New Hampshire
Level Contributor
170 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
3 of 5 stars Reviewed December 1, 2013

Colleagues and I stayed here for four nights during a recent convention at the (relatively) nearby convention center. The person at the front desk who checked us in was not particularly professional and was a little confused and didn't go the extra mile to resolve his or our confusion about our reservation, how it was being paid, and/or whether breakfasts... More 

Helpful?
Thank PoblanoJ
Vicksburg, Michigan
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 21, 2013

I vacillated between very good and excellent, it came down to how slowly they cleaned the rooms. We stayed here twice while in MExico for three weeks. We stayed in the regular sized room for 3-4 days and spent almost a week in the Jr. suite. I really like the Jr. suite, nice size and space for a family of... More 

Helpful?
1 Thank Paul H
Metepec, Mexico
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 25, 2013

The staff in this hotel was very friendly and warm, however the room I stayed on for one night only was terrible: The air conditioning didn't work (Fortunately it wasn't too hot and opening the window helped somehow), the room was musty and the shower didn't work. I stayed only for one night. On the positive side the pool is... More 

Helpful?
Thank Gabriel V
SMA,
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed December 6, 2012 via mobile

Only one thing about this hotel rang true to what I'd read about it...it was indeed beautiful. The rest, however, was disaster, beginning with them not having our paid-for reservation with Orbitz. We eventually did receive a room meeting the criteria of what we'd reserved (non-smoking, King bed) but it must have been their "emergency spare" or something, because nothing... More 

Helpful?
1 Thank kakesim
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 9, 2011

We stayed at the Plaza Camelinas Hotel with the kids and extended family. We visited San Miguel de Allende, Guanajuato, Dolores Hidalgo and Queretaro of course. Beautiful places to visit!! The hotel rooms are rather small (unless its for only two adults). The bathroom's are particularly small and do not smell good. It has minisplit a/c on every room which... More 

Helpful?
1 Thank Sgarzacorona
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Plaza Camelinas Hotel has been distinguished as one of the most beautiful hotels in Mexico with its fine Mexican architecture, elegant furniture and decor. Located in Queretaro, a city rich in history and of unmatched colonial beauty, Plaza Camelinas Hotel offers over 150 Luxury Rooms, 4 Junior Suites, one Master Suite, Restaurant, Video Bar, Swimming Pool, Gymnasium, Business Center, Auditorium and a Convention Center with a capacity of up to 1000 people. ... more   less 

Additional Information about Plaza Camelinas Hotel

Address: Avenida 5 de Febrero 28 | Esq. Zaragoza, Queretaro 76170, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $63 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza Camelinas Hotel 3.5*
Number of rooms: 168
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Also Known As:
Plaza Camelinas Queretaro
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