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Hotel Casa Inn Premium Queretaro

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Paseo de Miranda Ote. 2 Monte Miranda, Queretaro City 76240 Mexico
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Traveler (102)
Room & Suite (38)
Dining (5)

About

#45 of 120 hotels in Queretaro City
Location
3.7
Cleanliness
4.1
Service
3.9
Value
3.7
Looking for a place to stay in Queretaro City? Then look no further than Casa Inn Premium Hotel Queretaro, a family-friendly hotel that brings the best of Queretaro City to your doorstep. Guest rooms offer amenities such as air conditioning, and guests can go online with free wifi offered by the hotel. Casa Inn Premium Hotel Queretaro features a 24 hour front desk, room service, and a concierge, to help make your stay more enjoyable. The property also boasts a pool and an on-site restaurant. If you are driving to Casa Inn Premium Hotel Queretaro, free parking is available. Nearby landmarks such as Panteon de los queretanos Ilustres (2.1 mi) and Franciscan Missions (2.1 mi) make Casa Inn Premium Hotel Queretaro a great place to stay when visiting Queretaro City. While in Queretaro City, you may want to check out some of the restaurants that are a short walk away from Casa Inn Premium Hotel Queretaro, including Jardin de Cerveza Hercules (1.0 mi), Tacos Pampas (1.1 mi), and Planta Alta Cocina (1.1 mi). Best of all, Casa Inn Premium Hotel Queretaro makes it easy to experience some great Queretaro City attractions like Jardin Zenea, which is a popular park. We’re sure you’ll enjoy your stay at Casa Inn Premium Hotel Queretaro as you experience everything Queretaro City has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children's playground
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Indoor pool
Shallow end in pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Kids pool
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Desk
Fireplace
Housekeeping
Refrigerator
Flatscreen TV
Complimentary toiletries
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Radio
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish
361Reviews1Q+A12Room tips
Traveler rating
  • 139
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  • 31
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Tripophiliac wrote a review Jul 2022
Miami, Florida206 contributions88 helpful votes
Ok place for a quick business stay. Bar and restaurant were severely understaffed. Quality of food is mediocre at best. For every one of the four days of our stay, we had to request an additional towel. One day we had to request shampoo. One day the room was not serviced at all. If rooms in a hotel are "non-smoking" , then the policy should be implemented. I didn't find it so conveniently located from the old city center. With the local traffic it would take 30 mins. There is literally nothing around it other than highways and a Starbucks half a mile down the road.
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Date of stay: July 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CHRIS LAGRANGE wrote a review Jun 2022
Mexicali, Mexico4 contributions
Affordable. Good location. A nice swimming pool. Comfortable beds. Nice finishing on the overall room design. Live music at the breakfast buffet by a jazz band. Buffet with many food options and even custom dishes.
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Rea, Director General at Hotel Casa Inn Premium Queretaro
Responded Jun 20, 2022
Dear guest, thank you for your preference and for shearing your feedback. We are glad you've enjoyed your stay and find convenient the hotel. We'll be thrilled to have you once again. Kindest regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mmelen734033 wrote a review Dec 2021
San Diego, California1 contribution
Reliving the golden age of Menudo with a concert. Fans from all over the world came together in Queretaro !! Thank you Casa Inn :) for having us. Spacious and very comfortable rooms with attention to safety and cleanliness.
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Review collected in partnership with this hotel
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gustavo Rea, Director General at Hotel Casa Inn Premium Queretaro
Responded Dec 31, 2021
Dear mmelen734033: It was our greatest pleasure being part of the Menudo tour in Querétaro City. We also enjoyed reliving Menudo’s golden years; many of us also were and still are huge fan of them. We were so honor being able to assist them during their stay and that everybody felt satisfied with our services. We can´t wait for another round of successful concerts! Kindest regards from the whole staff of Casa Inn Querétaro.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dnavar326983 wrote a review Jul 2021
Queretaro City, Mexico1 contribution
This hotel looks much better in photos than in person. Our carpet had food stains that looked like dried food which had never even been whipped off. Our bed had a giant stain on the duvet, like if someone wet the bed. The shower had bad mildew buildup and the toilet had terrible mineral buildup stains that made the toilet look dirty. The toilet didn’t regularly flush and the sink would overflow if you ran water at normal flow.
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Review collected in partnership with this hotel
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gerencia Queretaro, Director General at Hotel Casa Inn Premium Queretaro
Responded Jul 20, 2021
Dear guest, Thank you for your valuable feedback on your last stay at our hotel, we offer you a sincere apology for the inconveniences you mention, we know that we cannot allow any mistakes, we assure you that we will pay more attention to correct immediately and be able to provide a better service that is up to the level of our guests. We look forward to continuing to count on your preference for Casa Inn Querétaro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tirtha Prasad wrote a review May 2020
Queretaro City, Mexico1 contribution
This hotel is located on a mountain overlooking Queretaro, Mexico - the city that Obama praised for entrepreneurship. Offers a magnificent view and great comfort. This is an within -range affordable place you should look out for.
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Date of stay: August 2019
Location
Service
Room Tip: City-view rooms recommended
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dirección Corporativa de Ventas, Ventas at Hotel Casa Inn Premium Queretaro
Responded Apr 28, 2021
El equipo Casa Inn Queretaro le agradece su visita. Nos da mucho gusto saber que disfruto de su estancia. Para nosotros lo más importante es la satisfacción total de nuestros huéspedes. Esperamos tener el honor de recibirlo nuevamente en esta su casa. Es un Placer atenderle
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dan Agami wrote a review Feb 2020
1 contribution
I stayed at Casa Inn Queretaro because of its convenient location. We planned the trip to visit the famous Wine and Cheese Route and were only a short drive away from the vineyards and tours. We were surprised by the excellent service and the beautiful room. All in all it was an excellent price for what we got, and it definitely exceeded our expectations. Will be going back for sure.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Casa Inn H, Director General at Hotel Casa Inn Premium Queretaro
Responded Feb 24, 2020
The Casa Inn Queretaro team thanks you for visiting. We are pleased to know that enjoy your stay. For us the most important thing is the total satisfaction of our guests. We hope to have the honor of receiving you again in this your home. It is a pleasure to serve you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cat Stone wrote a review Oct 2019
Mexico City, Mexico73 contributions46 helpful votes
I am staying in casa inn for a conference and have booked 5 rooms for my team, including a junior suite for myself. When I noticed there was no hair dryer at night and called the front desk. The front desk staff Daniel said he would look for it but after 30 minster there was no news. I called again and he said they did not have any hair dryer. When I commented I stayed in the junior suite and had 5 rooms books, how can they have no hair dryer in any of the room. Daniel not only felt sorry about it but answered in a very rude way " I told you we don't have hair dryer and we just don't have it". When I commented this is not the right way to answer a customer and I would send my review to Tripadvisor. His answer is " I don't give it a sxxt what you write. Do what you want." when I asked if I can talk to his manager, he said " I am the manager and I do what I want in this hotel." I have never receive such an terrible service and cannot believe Casa Inn will hire such kind of person to provide customer service. This would be my last time staying in this hotel and I would really recommend anyone to stay away from this hotel. The quality of service is worse than 1 star.
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Date of stay: October 2019
Value
Rooms
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from casainndireccionvent, Director Comercial at Hotel Casa Inn Premium Queretaro
Responded Oct 25, 2019
Dear guest, We appreciate the time you took to give us your valuable comments about your stay at our services, I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will give us the opportunity to assist you on your next visits to Queretaro, where we assure you we will do our best to change your impression about our service. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PJH wrote a review Apr 2019
1 contribution1 helpful vote
Hotel was fine, but they charged me for my room twice for the same stay. Once I discovered this I called them 4 times and never got it refunded. I started sending them emails and they finally refunded after a month of harassing them. They never gave me a reciept for the correct total however so I can't get reimbursed from my company. I've sent at least a dozen email asking for a receipt and no response.
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Date of stay: February 2019
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from casainndireccionvent, Gerente at Hotel Casa Inn Premium Queretaro
Responded Sep 29, 2019
Thank you for sharing your experience on Trip Advisor, I would like to apologize on behalf of everyone at Casa Inn Queretaro for the unpleasant experience you received. I do Hope you can give us another opportunity to show you that this was an isolated issue and we do appreciate your visit with Us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
georggoetzelmann wrote a review Oct 2018
Besigheim, Germany148 contributions59 helpful votes
The Casa Inn at the Queretaro-Mexico City motorway offers comfortable rooms with good views directly at the city’s entrance of the motorway. Practical for airport customers, modern and well equipped rooms for an acceptable price. Free parking. Restaurant and breakfast okay, but not up to 5 star standards.
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Date of stay: October 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Casa Inn H, Director General at Hotel Casa Inn Premium Queretaro
Responded Feb 24, 2020
Muchas Gracias por su visita a Casa Inn Queretaro, agradecemos el tiempo que se tomó en darnos su valoración, le ofrezco una disculpa ya que evidentemente no cumplimos con sus expectativas al 100%, sin embargo le hacemos una atenta invitación a vivir la experiencia con la remodelación que hicimos en nuestras instalaciones y la nueva actitud de servicio de nuestro personal.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JLRendon wrote a review Jan 2018
Midlothian, Texas172 contributions44 helpful votes
Good stay nice room good food, we really like service of all the people, nice pool and sauna, my kids enjoy it room really good and food on restaurant good too. location is perfect to move around Queretaro
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Date of stay: December 2017
Location
Cleanliness
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Casa Inn H, Gerente at Hotel Casa Inn Premium Queretaro
Responded Jan 8, 2018
Hello! Thanks for your comments, they are very important for us as they help to maintain our quality of service. We hope that your stay has been pleasant and you could enjoy the city. We are waiting for you on your next visit. Greetings to family!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$59 - $78 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastQueretaroQueretaro City
NUMBER OF ROOMS
195
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HOTEL CASA INN PREMIUM QUERETARO $50 ($̶7̶7̶) - Updated 2022 Prices & Reviews - Queretaro City, Mexico

Frequently Asked Questions about Hotel Casa Inn Premium Queretaro
Which popular attractions are close to Hotel Casa Inn Premium Queretaro?
Nearby attractions include Guía Turístico en México Josue Reyes (0.3 miles).
What are some of the property amenities at Hotel Casa Inn Premium Queretaro?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Casa Inn Premium Queretaro?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Casa Inn Premium Queretaro?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Casa Inn Premium Queretaro?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Casa Inn Premium Queretaro?
Conveniently located restaurants include La Hamburguesería, Carbone, and Casa Bravo.
Are there opportunities to exercise at Hotel Casa Inn Premium Queretaro?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Casa Inn Premium Queretaro have airport transportation?
Yes, Hotel Casa Inn Premium Queretaro offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Casa Inn Premium Queretaro?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Casa Inn Premium Queretaro offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Casa Inn Premium Queretaro?
The staff speaks multiple languages, including English and Spanish.