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Holiday Inn Queretaro Zona Diamante

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Holiday Inn Queretaro Zona Diamante
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123 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Miami
Level Contributor
314 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed June 30, 2016 via mobile

Too many things doesn't work properly is visible the wear out. damage in rooms walls, furniture the same. Staff is OK , even not well trained they try to cooperate. The location is far from down towm no walking distance atractions. Internet is OK.

Helpful?
Thank Andre O
Marc0Ant0ni0M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day and thank you so much for your comments, we´ll do our best effort to reinforce the maintenance program and keep the rooms in the high quality standards that have been a constant in our Hotel. We look forward for welcome you back soon. Thank you again More 

Buffalo, New York
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 12, 2016 via mobile

This is a very nice Holiday Inn with very attentive staff. Loved the beds, linens, and pool. Rooms are very comfortable. Prices were very reasonable in the restaurant and the food was good. I especially enjoyed the eggs cooked to order and the tacos at breakfast! Isabella makes the tacos from scratch right at the station. Delicious. We did have... More 

Helpful?
Thank Docsherri
Marc0Ant0ni0M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you so much for your comments, we truly believe that your feedback is the best way to realize if we´re on the right track. We hope you´ll have the chance to stay with us soon. Thank you again and best regards. More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 30, 2016

The hotel is OK, the rooms have enough space and are confortable, it has a bathtube which is not too comun to find in Mexico. The breakfast is not included in the price, but it has a good variety. The service was OK, but not too great.

Helpful?
Thank Lingie L
Managementqro, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you so much for sharing your comments about this recent stay with us at Holiday Inn Zona Diamante. It really is important for us to know our guests´s needs and feelings. Thank you again and we hope to see you back soon. More 

Morelia, Mexico
Level Contributor
140 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 1, 2016 via mobile

This hotel had a deal for the activity we had in Queretaro and was a great option. Pool was cold but we had a great time. Beds were excellent and pillows as well our room had problems with the remote for the tv but that was minor. Staff was nice and parking and Internet free.

Helpful?
Thank RodrigoSigal
Marc0Ant0ni0M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you so much for your comments, we try hard everyday to satisfy our guests´s needs and it´s great to read comments that confirm this. Thank you again and we hope to see you back soon. More 

San Pedro Sula, Honduras
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 26, 2015 via mobile

Great location, clean rooms, affordable price and breakfast was 10/10! Keep up your service and warmth. Internet service was great and people there make you feel right at home. Definetly the place to stay while in Queretaro for business or pleasure.

Helpful?
Thank Oscar F
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you so much for sharing your comments, its important for us to know the real guest´s feeling and this is an excellent tool for that. We are glad that you enjoyed your stay and look forward for welcome you soon. Best regards. More 

Puerto Vallarta, Mexico
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 27, 2015 via mobile

Been in queretaro for a couple times and always select this resort the rooms are comfortable and spacious the view its great you can see all queretaro city ,because this hotel its located in the diamond zone which is upon the mountains or hill if you come in december its really cold! I really like the entrance beacuse you walk... More 

Helpful?
Thank m3nahen
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day. On behalf of the Hotel staff, I´d like to thank you for taking the time to share your comments regarding this recent stay with us. It really is important for us to know the real feelings of our guests. We look forward for welcome you soon. More 

Mexico City, Mexico
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed August 27, 2015

Different hotel because you enter on the top floor and the rooms are below. Ammenities are ok, but the rooms are getting old and the carpet is starting to get broken on the sides. What I really loved is the view you have of Queretaro and also the service was good. As a tip ask for a room on the... More 

Helpful?
Thank RRivera2014
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for taking the time to share your comments, we know the rooms are getting old and that´s why we have a total renovation planned for late 2015 and hopefully you´ll be noticing the changes soon in further trips to Querétaro. Thank you again and best regards. More 

Seoul, South Korea
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 20, 2015

I stayed 3 nights last February for business at the Holiday Inn zona diamante of Queretaro. The Hotel is somewhat away of the historical center, and dominates the city from a hill.The rooms were very big and nice, breakfast and dinner were good. Wifi was correct, and we could work without issue. We stayed there and used the business room... More 

Helpful?
Thank Frank1207111
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Thank you for your comments, we are committed to achieve our guests needs and we understand that your feedback is the best way to realize what we are doing right or wrong. We long to have you back soon. Best regards More 

Ontario
Level Contributor
177 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed April 16, 2015

3.5 star hotel with a 4.5 view of the city. Located just outside of the old town but on a hill overlooking the city. The dining room and lounge overlook the city. The room is an average Holiday Inn room with a good bathroom but a rather high tub. Clean. Nice pool with a non functioning hot tub that used... More 

Helpful?
Thank ZingerOntario
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good morning. Thank you for your comments, we know that our guest´s feedback is the best way to realize what we are doing right or wrong. We really appreciate that you pointed out the tower delivery at the pool and will do something to improve it. We take care of all the comments and will forward your message to the... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 2, 2015

I went to this hotel for business and the reception was nice, the hotel room, the bathrooms and the beds all was clean, it had a great view to the city, so it was quiet. the only thing i wish it had was where to buy some basic traveling stuff in the hotel like toothbrush o toothpaste. The pool it... More 

Helpful?
Thank Hedin D
Marco Antonio M, Guest Relations Manager at Holiday Inn Queretaro Zona Diamante, responded to this review

Good day Hedin D Thank you so much for sharing your comments, we try hard everyday to satisfy our guests needs and reading comments like yours, are a great relief. Thank you and best regards. More 

Questions? Get answers from hotel staff and past guests. Ask a question

124 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Holiday Inn Queretaro Zona Diamante

Address: Anillo Vial II Fray Junipero Serra: 1500-A, Queretaro 76140, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $74 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Queretaro Zona Diamante 3*
Number of rooms: 142
Reservation Options:
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Also Known As:
Holiday Inn Queretaro Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
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