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DoubleTree by Hilton Queretaro

527 reviews
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Traveler (16)
Room & Suite (21)
Pool & Beach (3)
Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor7%
  • Terrible2%
Travelers talk about
“indoor pool”(7 reviews)
“double tree”(5 reviews)
“courtesy van”(2 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Queretaro
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jan 29Jan 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (527)Write a Review
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All reviewsindoor pooldouble treecourtesy vanbig supermarketdoing businessshuttle servicenice hotelfront desk staffgreat optiondefinitely stay here againinternet connectiongreat stayabove averagedown townmexico cityrooms are cleanairport
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41 - 45 of 128 reviews
Reviewed May 2, 2016

This is a hotel like many other new business hotels, nothing special about it except that sound proofing of the windows is really good. It is situated a little outside the city centre so if you want to go there you'll definitly need some means...More

Thank globusat
Response from Elizabeth A, MANAGEMENT ASSISTANT at DoubleTree by Hilton QueretaroResponded May 5, 2016

Thank you for staying with us and for the time that you are spending giving us your experience, this is really important to us in order to keep giving the best service just like you deserve it, we work constantly to improve our skills. We...More

Reviewed March 24, 2016

This is a smart, modern hotel located close to the bus station in Querétaro, and around a 10 to 15 drive to the city centre. The room was of medium size, modern decor with a large flat-screen TV, coffee making facilities and plenty of storage...More

Thank tropicalpete
Response from Elizabeth A, Management Assistant at DoubleTree by Hilton QueretaroResponded March 28, 2016

Thank you for staying with us. We appreciate your time and opinion, we know we can improve our skills with it. We are working now on those situations. We hope you to give us another opportunity to welcome you here, change that experience and give...More

Reviewed March 14, 2016

como miembro de HH fue interferente. el aire acondicionado nuca estaba en la temperatura deseada, y el extractor no servía. Not worth it, i´m sure you can find something better for the same price. Air con was never at the right temperature, and the bathroom...More

Review collected in partnership with DoubleTree by Hilton
Thank Omar G
Response from Elizabeth A, RESERVATIONS AGENT at DoubleTree by Hilton QueretaroResponded March 23, 2016
Google Translation

Apreciable Sr. Omar, lamentamos mucho los incidentes que tuvo en esta estancia, agradecemos sus comentarios pues son una oportunidad para...More

Reviewed March 11, 2016

I would compare this to any Hilton brand in the US for a lot less about 60 US a night. Comfortable beds and helpful staff. Wifi is weak but works and is close to the complimentary internet access in the US.

Thank 508DavidG508
Response from Elizabeth A, RESERVATIONS AGENT at DoubleTree by Hilton QueretaroResponded March 23, 2016

Mr. David, we are glad to know that you like our hotel and service. We appreciate your opinion as well. We hope to welcome you again soon!

Reviewed February 8, 2016

good place near bus station and stadium. also no far from old city. 5 min from hotel have good Brazilian restaurant good place for Business stay It sixth time I come back to this hotel highly recommend

Review collected in partnership with DoubleTree by Hilton
Thank Andrey M
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$66 - $104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Queretaro City
#8 Green Hotel in Queretaro City
#10 Family Hotel in Queretaro City
#10 Business Hotel in Queretaro City
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$66 - $104 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Queretaro City
#8 Green Hotel in Queretaro City
#10 Family Hotel in Queretaro City
#10 Business Hotel in Queretaro City
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (16)
Room & Suite (21)
Pool & Beach (3)
Dining (2)
Hotel & Grounds (33)
Business Center & Event Rooms (5)
Bathroom (4)
Questions & Answers
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Room Tips
"Get a room on 4th floor. At least that way you won't hear the herd of cattle above you"
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"Dont stay here but if you do ask for a clean one"
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"Air conditioning you have to turn it way down to make the room cool. Seems like it takes a long time to cool..."
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"Well, there's non a good room..."
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