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Stayed there for a couple of nights, the receptionist was very friendly and quickly checked me in, the room was very clean and the bed very comfortable they have a little station by the elevator on the the 5th floor where you can help yourself...More
Response from JulioQRO, General Manager at NH QueretaroResponded January 22, 2018
We appreciate your time for let us know about the experience in this newly stay, this comment help us to keep be your option on the next reservation here in the city of Querétaro.
Julio C. Valdez
The good, quiet rooms, the bad...not really good maintenance in the room, mainly in the bathroom, because the water was running all night, the tiles were detached, and the reading light was extremely strong. Bed and pillows not really very comfortable.
It's very important to be objective when you write a review, personally I seldom do this; in this case is the way to express my deep dissapointment with this hotel.
In few words: I can't understand how NH Hotels can put their brand to this...More
Stayed overnight, the less than friendly staff couldn't (wouldn't!) help me solve a problem with the air conditioning so most of the time the room was warm. Overall the hotel was clean but the poor quality staff really made the difference. As I checked out...More
Thank Carlos C
Response from Eduardo S, Director General at NH QueretaroResponded February 16, 2016
Dear Mr. Carlos,
I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay.
The management staff...More
The attention is good and they are very polite, they asked you for your stayed at the end and they always have a good face for you.
The hotel is clean and very good located, but they don't have toothpaste and didn't take my plates...More
Response from Eduardo S, Director General at NH QueretaroResponded December 28, 2015
Dear Miss Anahi,
I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services.
Our aim is to provide...More
Response from Gustavo R | Property representative |
Good Monring Mr. Travelsalot.
Yes, We have shuttle from Airport, upon previous request.
The airport is to 35 Km away from us.
If you requiere the services, please contact to us directly
Have a nice stay
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