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NH Queretaro

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NH Queretaro
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224 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Guadalajara, Mexico
1 review
1 of 5 stars Reviewed 1 week ago

It's very important to be objective when you write a review, personally I seldom do this; in this case is the way to express my deep dissapointment with this hotel. In few words: I can't understand how NH Hotels can put their brand to this property. By points will be easier: 1. At check in, clerk on reception charge me... More 

Helpful?
Thank MauricioRoblesM
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed February 15, 2016 via mobile

Stayed overnight, the less than friendly staff couldn't (wouldn't!) help me solve a problem with the air conditioning so most of the time the room was warm. Overall the hotel was clean but the poor quality staff really made the difference. As I checked out I learned that I owed $14.00 pesos for calls made from my room! TWO LOCAL... More 

Helpful?
Thank Carlos C
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Mr. Carlos, I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from... More 

1 review
4 of 5 stars Reviewed December 26, 2015 via mobile

The attention is good and they are very polite, they asked you for your stayed at the end and they always have a good face for you. The hotel is clean and very good located, but they don't have toothpaste and didn't take my plates after room service until the next day.

Helpful?
Thank AnahiFernandez
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Miss Anahi, I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest.... More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed November 21, 2015 via mobile

I had the opportunity to stay at NH Queretaro for a couple of days during a recent business trip. The hotel is very modern and functional. I had everything I needed and it is conveniently located, a taxi ride will get you to downtown in less than 5 minutes. The Staff was very friendly and efficient. Heck, They got me... More 

Helpful?
Thank Antonio M
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Antonio, I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest. I... More 

Nagasaki, Japan
Level Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 29, 2015

Having stayed in other NH hotels this one in Queretaro seems basic. But don´t be mistaken. The staff is friendly and attend to your requests immediately. The food is good offering a buffet for breakfast with plenty of natural juices and fruits and also a buffet dinner. One can walk to the hotel from the bus terminal across the street.... More 

Helpful?
Thank Martha N
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Martha, I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed April 18, 2015

first of all, queretaro and guanajuato are my 2 favorite mexican cities. i have been to queretaro several times but this trip was made even better by my stay at this great hotel. the beds are so comfortable. so many amenities are offered here. i was able to use the small gym, the staff can get you a taxi in... More 

Helpful?
Thank joe_c_90063
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Joe I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

Curitiba
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed February 12, 2015

Some hotels in Queretaro were full and we found place and good price in NH Queretaro. The staff is nice but the rooms are a little noisy. In order to go to downtown we walked almost 1km but the way is nice too.

Helpful?
Thank Leticia P
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Ms. Leticia I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback. The management staff and I are dedicated to offer the quality and standard of services you expect from a hotel like the NH Querétaro. My team and I... More 

Queretaro, Mexico
2 reviews
3 of 5 stars Reviewed May 20, 2014

The hotel is good enough, mostly for business not tourism as there is nothing around to see or buy anything, not even an small store. The food is very good, that is the reason I stayed, it is clean, the people working there is nice. The bed is very good. The parking lot was very good too. What I did... More 

Helpful?
Thank MMART84
Eduardo S, Director General at NH Queretaro, responded to this review

Dear MMART84 I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from a... More 

São Paulo, SP
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 23, 2014

The hotel has modern instalations, is clean, has good internet wifi, medium breakfast options, room has a good size with a desk for work, bathroom was clean with good appearance. The location was good for work travelers because is close to the road. However if you want go to the downtown need to take a taxi.

Helpful?
Thank NoemiBR
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Guest I would like to thank you for the time you took to review your recent experience at the NH Querétaro hotel in Mexico, we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in... More 

Guadalajara, Mexico
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed March 23, 2014 via mobile

I have stayed at NH Hotels before and I have a very good impression of all of them. This hotel had nice beds and as a very first impression seemed with the usual excellent quality of all NH. Well, the bathroom had hair all over the floor. The toilet was not completely clean. There was a piece of soap on... More 

Helpful?
Thank CGuadarrama
Eduardo S, Director General at NH Queretaro, responded to this review

Dear Mr. Guadarrama I would like to thank you for the time you took to write to us about your recent experience at the NH Querétaro hotel, I do value your feedback and apologize for the inconveniences you had during your stay. The management staff and I are dedicated to offer the quality and standard of services you expect from... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The four-star NH Queretaro hotel puts the colorful culture of Central Mexico at your fingertips. The hotel is located on the city's main avenue and just five minutes from downtown. ... more   less 

Additional Information about NH Queretaro

Address: Avenida 5 de Febrero # 1303 | Principal Avenue, Queretaro 76138, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $50 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH Queretaro 3.5*
Number of rooms: 140
Reservation Options:
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Hotel Style:
#17 Business Hotel in Queretaro
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