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Hacienda Jurica

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Paseo de Jurica 618, Queretaro 76100, Mexico
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242 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Sarasota, Florida
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay. The hotel was awesome. Rooms were very clean, bathroom was great. The entire hotel is surrounded by beautiful gardens. The pool is nice and warm, but the best of all is the friendly staff. They were amazing, always helpful. The food at the restaurant was delicious and they have a wide variety. Overall it is... More 

Helpful?
Thank SandySV
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear SandySV: Thank you for take the time to let us know about your last stay in our beautiful property, is a pleasure for us to read that your stay was wonderful and you enjoyed the quality of our service. All the staff send you warm regards, Come back soon, Sincerely yours, Esther Flores de la O General Manager Hacienda... More 

1 review
1 of 5 stars Reviewed May 28, 2016 via mobile

I am right NOW in My Room 11:44pm may 28th With My 5 wife who Is 5 months Pregnant in a Room infested With Mosquitos ... I called Front desk TO The answer "yes Sorry We suffer from this Problem because there Is a river nearbye... Would you like us TO Fumagate?" What a Joke of Service What a Joke... More 

Helpful?
Thank Elias M
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Elias M: Thank you again for bringing this issue to our attention. Your feedback is extremely valuable to us. I greatly appreciate your comments about aspects of the room mosquitoes are present due to our extensive green areas which are part, knowing that we have periodic fumigation in all our areas including rooms. In taking great care of our... More 

Travelers are raving about these Queretaro hotels

Dubai, United Arab Emirates
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed April 1, 2016

The good: Very nice hotel in an old hacienda Beautiful grounds The bad: Old rooms, kind of 3 stars in USA/Europe, by no means 5 Stars + as it is positioned. Very poor wifi Bed and pillows are below average, not really comfortable as you may expect in a 5 stars hotel I assume that if they make a good... More 

Helpful?
1 Thank Rafa_Dubai
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Rafa-Dubai: Thank you very much for your candid review of your recent stay at our beautiful Hacienda. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We are taking actions in order to improve our quality in rooms,... More 

Level Contributor
24 reviews
3 hotel reviews
4 of 5 stars Reviewed March 13, 2016 via mobile

Hacienda Jurica has a great sunday Brunch. Everything is good, but i would really recommend tacos de carnitas con cueritos, tacos de barbacoa and The banana loaf. Also The fried quesadillas are really good. The service is fast and people is always willing to serve.

Helpful?
Thank Carlos R
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Carlos R: We are grateful for the time it took to let us know your comments about your last visit to our beautifil XVI century Hacienda. We are very happy because your stay with us was great, each day we put our best effort to offer an amaizing experience to our guests. See you soon, Best regards, Lic. Esther... More 

Mineral de Pozos, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 25, 2015

old hacienda with rooms that I've had before in other places that were much cheaper. Kind of like a mid-range motel in the US, but much more expensive there. The restrooms off the dining area were filled with mosquitoes - you see where about 20 had been crushed on the walls of the stall. Nice grounds - hotel rated at... More 

Helpful?
Thank willyboy46
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear willyboy46: Thank you very much for your candid review of your recent stay in our beautiful Hacienda. Your feedback is extremely important to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and restrooms that need updating. Our main priority is to be able to offer a... More 

New York City, New York
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed December 22, 2015

While the Business Center was great and the wifi had a strong signal, there was a lot of hair on my bathroom floor and my toilet ran so much I had to turn if off at night. There was also left over room service food in the hall outside my door for more than 12 hours. Unfortunately, I do not... More 

Helpful?
Thank tcc1056
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear tcc1056: Thank you very much for your candid review of your recent stay at our beautiful hotel. Your feedback is extremely valuable to us, as we strive to improve with each every stay. It is a pleasure to announce that we will be implementing many upgrades to the property, our main priority is to be able to offer a... More 

Queretaro, Mexico
1 review
2 of 5 stars Reviewed November 12, 2015

The room is run down and dirty. The did not clean it in the last two days. I would have changed the hotel as soon as I walked into the room but I am here with a larger group and I guess I have to deal with it They put a plastic cover on the shower drain. I guess to... More 

Helpful?
Thank Udo D
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Udo D: Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. I reviewed with Rooms Division department and would take actions immediately. We are... More 

Guadalajara, Mexico
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

Beautiful hacienda and beautiful landscape, nice warm pool, complete gym, great massage, nice convention rooms. It is far from the downtown area though. I would return if I ever go back because it is a relaxing place and has very good food which is something that really makes it stand out from other hotels that I have visited.

Helpful?
Thank Lovesbeach_9
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Lovesbeach_9: Thank you for choosing Hacienda Jurica! We appreciate your review of your recent stay at our beautiful Hacienda, is very important to our continuous improvement, and in this way we can offer unique experiences to our guests in each and every their stays. We are glad that our facilities were to your liking, we strive to keep them... More 

San Francisco, California
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed November 10, 2015

Don't be misled by the nice website offering horseback riding, mini-golf, etc. This place is NOT at all what they market themselves as. First of all this is NOT a luxury property at all. It is a 3.5 star at best. It is old, the pillows are very old and low quality, the towels are raggedy and old from so... More 

Helpful?
1 Thank julieta A
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Julieta A: Thank you very much for your candid review of your recent stay at our hotel and for bringing this issue to our attention. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. In taking great care... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 28, 2015

The installations are really nice, this is an old Hacienda with really big gardens and beautiful rooms. The only problem is the service, everywhere you go they treat you as if they were doing you a favor. You get to the restaurant and the waiters are like expecting something else from you, the food is average and you should really... More 

Helpful?
Thank Arturo P
LicEstherFlores, Gerente at Hacienda Jurica, responded to this review

Dear Arturo P: Thank you very much for your candid review of your recent stay at our beautiful Hacienda. Your feedback is very important to us, as we srive to improve with each and every stay. I greatly appreciate your comments about aspects of the rooms and restaurant service that need updating. We will be implementing a stage of preventive... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Conference Facilities
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Hacienda Jurica

Address: Paseo de Jurica 618, Queretaro 76100, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $71 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Jurica 3.5*
Number of rooms: 182
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Also Known As:
Hacienda Jurica Queretaro
Hacienda Jurica Hotel Queretaro
Hotel Style:
#7 Spa Hotel in Queretaro
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