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El Serafin Hotel Boutique

Certificate of Excellence
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Independencia #22 Centro Historico | Queretaro , Queretaro, Queretaro 76000, Mexico
Special Offer
Complimentary bottle of wine
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169 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

hotel is well located, very central, easy access to the shops and main square, rooms are very old, including bathroom. breakfast is included, ok, but did not impress. Internet was free, staff was friendly.

Helpful?
Thank Livia S
1 review
5 of 5 stars Reviewed June 10, 2016 via mobile

This place is a unique pearl within Queretaro, with a nice charm which makes you feel like home. A great difference to the boring business hotels with little surprised like a wine tasting or free sports club vouchers. I stay here every time I'm in Queretaro, already 6 weeks this year.

Helpful?
Thank Frank S
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Mr Frank! We work hard to make our guests happy and appreciate your feedback. Thanks for staying with us. It is always a pleasure . You are part of the family El Serafin Hotel Boutique Is your home every time you come back to Querétaro. More 

Mexico City, Mexico
Level Contributor
94 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 12, 2016

This place was nice and comfortable, very quiet and with very centric location. I enjoyed my stay as well as my mother. It was clean, service was nice and polite, they put up with me since I was not very happy at the beginning because the end price changed and there was a lack on the information about the Car... More 

Helpful?
Thank Gaby C
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Guest We appreciate your feedback! Thanks for staying with us, it was a pleasure ! We work hard to make our guests happy , we hope we can see you soon in El Serafin Hotel again Best Regards! More 

Portland, Oregon
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 2, 2016

El Serafin Hotel is a good, small hotel in an excellent location. The women in the office are excellent to work with and helpful with tips for your visit in Queretaro. We stayed in the room "La Lluvia," which has a comfortable king bed, a small sitting area, a room safe and a nice bathroom. Breakfast is more of a... More 

Review collected in partnership with this hotel

Helpful?
Thank DaveWells
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Mr. Wells Thanks for staying with us, it was a pleasure ! We work hard to make our guests happy , we hope we can see you soon in El Serafin Hotel again and appreciate your feedback! Best Regards! More 

Taos, New Mexico
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 19, 2016

This hotel is now one of my favorite.....in the world. The staff is exceptional in every way; courteous, friendly, helpful and extremely intelligent, each and every one. Their kindness and expertise made our stay a true joy. Their suggestion of restaurants in the town was fantastic and therefore every meal was a delight. The refined taste of the owner is... More 

Review collected in partnership with this hotel

Helpful?
Thank Douglas G
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Mr. Douglas We work hard and with the heart to make you happy , we appreciate your kind and very beautiful feedback !! We enjoy your stay in home, it was a pleasure for us! Gladly we will be waiting for you soon! Best Regards! More 

Mexico City, Mexico
1 review
5 of 5 stars Reviewed April 17, 2016

Great place to stay and enjoy historic downton surroundings. Beautiful view to the city from roof garden. Friendly and smiling staff make a pleasent stay . Perfect location within historic downton with quit evening street. Wiil return for sure .

Review collected in partnership with this hotel

Helpful?
Thank Alfonso C
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Mr. Cuevas Thanks for staying with us. It was a pleasure . We work hard to make our guests happy and appreciate your feedback El Serafin Hotel Boutique Is your home every time you come back to Querétaro. Best Regards More 

Amsterdam, The Netherlands
2 reviews
5 of 5 stars Reviewed April 15, 2016

A great place to be. Could not be more central, friendly staff, spacious room, authentic atmosphere, and above all, there is an outstanding price/ratio quality. I recommend the place to all sorts of travellers.

Review collected in partnership with this hotel

Helpful?
Thank f_a_koeman
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

We work hard to make our guests happy and appreciate your feedback Thanks for staying with us. It was a pleasure . El Serafin Hotel Boutique Is your home every time you come back to Querétaro. More 

Creemore, Canada
Level Contributor
6 reviews
5 of 5 stars Reviewed March 15, 2016

We would never stay anywhere else when in Queretaro. The staff, Cecila and Liliana were quite wonderful, rooms lovely, flowers everywhere. Breakfast available in the courtyard, candles all lit every night.

Review collected in partnership with this hotel

Helpful?
Thank abbiegee
Serafín H, Gerente at El Serafin Hotel Boutique, responded to this review

Estimated abbiegee : Thank you very much for your flattering comments, this certainly is the best stimulus for nuestroa companions, congratulations were conveyed to Liliana and Cecilia . All appreciate your preference and look forward to seeing you soon More 

Creemore
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed March 13, 2016

We checked into this hotel, smiling faces. Our room had hanging on the door , Viento,, a welcoming chalkboard with our name in it. Lovely continental breakfast served either in our room or outside on the patio. Cecilia was so helpful, cancelling reservations for us, making new ones,and Liliana actually going down the street to an Oxo store to help... More 

Helpful?
Thank Gemmagee
Serafín H, Gerente at El Serafin Hotel Boutique, responded to this review

Sincere greetings from Queretaro! It is very much appreciated the time taken to explain with detail everything that you were able to enjoy during your stay and how much you highlighted experience with the staff. Know that we all work very hard and with effort in order to always be very attentive to your needs and please them, creating a... More 

San Francisco, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 15, 2016

This was a wonderful find. First, the location is ideal, with nearly all major attractions a few blocks away. The staff was warm and welcoming and eager to help in any way. The room was very comfortable and efficient. The bed was very firm which we preferred. The in-room breakfasts were simple and good. One night there was a special... More 

Helpful?
Thank DNINSF
Serafín H, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Sirs DNINSF . : Thank you very much for taking the time to share with us your comments . El Serafin Hotel Boutique , rather than achieving stays we like to think we create unique and memorable experiences ; after all that is discovering new places . Thank you very much again and we will be waiting to welcome... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning

Additional Information about El Serafin Hotel Boutique

Address: Independencia #22 Centro Historico | Queretaro , Queretaro, Queretaro 76000, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $66 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Serafin Hotel Boutique 3*
Number of rooms: 13
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