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El Serafin Hotel Boutique

Certificate of Excellence
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Independencia #22 Centro Historico | Queretaro , Queretaro, Queretaro 76000, Mexico
1 room 1 adult
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El Serafin Hotel Boutique
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138 Reviews from our TripAdvisor Community

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Charlotte, North Carolina
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel twice in the last two weeks, once on a Friday night and then the next Tuesday. Our first room was REALLY small. We were literally bumping into each other to get around. So for the second night, we booked the larger room that has a king. It was perfect. Neither room had windows but the... More 

Helpful?
Thank NCTravelingGirl
Toronto, Ontario
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is one of the top-rated hotels in Queretaro, and deserves to be rated as such. It's in the historic centre, but is on a quieter street, so I didn't hear any outside noise. I did have an inside room, so it may be noisier if you have a room that opens to the outside. It's a very attractive building... More 

Helpful?
Thank Skisoccertrampdad
California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2015

Great and nice hotel, friendly staffs, great breakfast and perfect location. The wifi in room is slow but usable. My wife uses Google Project Fi and it works great in this city and other places in Mexico. I think it is based on T-Mobile

Review collected in partnership with this hotel

Helpful?
Thank jazzman007
Serafín H, Gerente at El Serafin Hotel Boutique, responded to this review
Google Translation

Estimado Jazzman007: Muchas gracias por sus amables comentarios, para nosotros es muy importante conocer su opinión. Nuevamente muchas gracias y... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed December 20, 2015 via mobile

Centrally located in the historic district, this place was great! Walking distance to shopping and lots of great places to eat. We were there for a family wedding and the staff was very attentive, professional, helpful and friendly! Our stay included breakfast which was freshly prepared and delivered to our room! I would definitely stay there again. I would recommend... More 

Helpful?
Thank Yanira K
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 30, 2015

Everything was perfect. The reception, location, breakfast, room......all great! Would definitely go back. The young lady and man at the reception desk were very helpful and pleasant. We were also able to leave our baggage there after checkout while we explored Queretaro. Big thumbs up!

Helpful?
Thank Tim C
Serafín H, Gerente at El Serafin Hotel Boutique, responded to this review
Google Translation

Estimado Sr. Tim C.: Para nosotros ha sido un gran placer el poder tenerlos en esta su casa; para la... More 

Massachusetts
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed November 17, 2015

This hotel looked nice, but they canceled our reservation with just a few days warning, despite having made it 3 months earlier! No apology, no explanation. They probably had a guest who was willing to pay more. Grumble. We scrambled and found another hotel nearby; I'll post that review after our visit.

Helpful?
1 Thank PhillipCambridge
Plainwell, Michigan
1 review
5 of 5 stars Reviewed November 11, 2015

Staff was gracious and quick to help in any way that was required. Management was co-operative and helpful at all times. The manager, Mariana, spoke great English and even had a travel breakfast made for my departure at 4:30 a.m.

Review collected in partnership with this hotel

Helpful?
Thank 219albertr
Ahaus, Germany
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 30, 2015

This little hotel has the feel of a privately run small scale hotel, aimed at the mid to upmarket crowd. Rooms are spacious, and the hotel has this colonial spanish look to it. I can wel lrecommend staying here. Friendly staff (Both English and Spanish speaking) and willing to assist where possible. I have stayed here twice in a three... More 

Helpful?
Thank JelleGF
Simpsonville, South Carolina
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 4, 2015

I've stayed at this hotel multiple times, alone and with my wife. At this point, I'll plan to stay here each time I visit. The rooms and staff are very nice, and the value is high. Many of my work colleagues have now also stayed and they find it to be very good, too.

Helpful?
Thank 8005551212
Toluca, Mexico
1 review
3 of 5 stars Reviewed June 10, 2015

Serafin Hotel has a good location, if you choose this be sure that you are going to be into the hearth of Queretaro's downtown. The building is very small and recomended for couples or families without young children. If you select this hotel take in notice that Queretaro's weather is hot and the hotel don't have minisplits or air condition... More 

Review collected in partnership with this hotel

Helpful?
Thank angelv305
Questions? Get answers from hotel staff and past guests. Ask a question

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