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Crowne Plaza Queretaro Diamante

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105 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Aiken, South Carolina
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 26, 2015

Held a one week training class at this hotel, the service was great the food in the restaraunts was also outstanding. A great view of the city from all rooms, modern, cleana nd quiet. The exercise faciltiesa are basic but enough for a decent work out

Helpful?
Thank Mark E
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for taking the time to share your comment, we are pleased to read you had a great experience. We hope to remain as your hotel option for further trips to Queretaro. Thank you again and best regards. More 

Blaricum, Noord-Holland, Netherlands
Level Contributor
108 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 20, 2015 via mobile

The hotel rooms were nice, clean and we loved the spaceful showers. They both had an amazing view of the city. The restaurant also has a beautiful view and, although the food prices are expensive, it was worth it to eat steak there. They have a nice wine selection. There's a lot of security and we liked that. We would... More 

Helpful?
Thank Eva T
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Eva T Thank you so much for taking the time to share your comments, we try hard everyday to achieve our guest´s satisfaction and its amazing to read comments like yours. We hope to welcome you back soon and thank you again. Best regards. More 

New York City, New York
Level Contributor
130 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed March 29, 2015

This hotel is on a hill offering a beautiful view of the city in the evening. I found the bar lacking some atmosphere and the restaurant was ok, but could have a better layout and ambience. Rooms are average and large in size with views over the city. Food was good at both breakfast and dinner. Nice wine selection. I... More 

Helpful?
Thank MarkS41
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for your kind comments, we long to have you back soon in another trip to Queretaro. Thank you again and best regards. More 

Mexico City, Mexico
Level Contributor
336 reviews
117 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed March 8, 2015

If you get a city view is great, in the other side you will be facing the parking lot, not very nice. Rooms are great, except that you have to put your key at the door to turn the lights on, like in many hotels nowaday, but when you leave ALL lights go out. There is a clock in the... More 

Helpful?
Thank ETame
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you for taking the time to share your comments regarding your recent stay with us, we are sorry to know that you didn´t enjoy the room you had. We created those rooms with the inner view specially for many guests requests with the need of more space in the rooms. We accomplish with all the Crowne Plaza... More 

Windsor, Canada
Level Contributor
61 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed February 27, 2015

Quiet for sleep, rooms nice, bathroom in room nice, newer hotel, bar and restaurant good, breakfast good, very nice city view from room, Wi-Fi good, hotel is safe, key card needed to operate elevators. Recommend for the business traveller.

Helpful?
Thank DUPS14x
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day DUPS14 Thank you so much for taking the time to share your comments, we do our best effort to fulfill our guests needs and it´s always good to read comments like yours. We hope to have you back soon, thank you again and best regards. More 

south bend
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 6, 2015

If you are looking for a nice mountain side feeling hotel in the middle of Mexico, this is the place. The hotel sits on the side of a large hill or small mountain side. The height is high enough that you get a great view over looking the city or Queretaro. Now, the town of Queretaro is no LA or... More 

Helpful?
Thank babylou21
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for taking the time to upload your comments regarding your recent stay with us, I just forwarded it to the General Management to the Hotel so we can something with the negative points you are mentioning. We strongly believe that our guests´s thoughts are the best way to achieve the high standards we long... More 

Cambridge, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 30, 2014

The hotel has a beautiful view over Queretaro and the rooms are properly appointed for this price level. However, the wifi is finicky and the walls are so thin that you can hear everything taking place in the room next door. I had placed all my valuables in the room safe and did not think that there would be much... More 

Helpful?
1 Thank ets926
Marco Antonio M, Public Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day We are very sorry to read the comment about your earphones, we have the possibility to verify who entered the room to clear that situation. We just spoke with the rooms manager and he was not aware of this. We are committed to fix a situation like this but we really need to know as soon as possible... More 

Travelers are raving about these Queretaro hotels

Mexico City, Mexico
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 12, 2014

Good option if you are visiting Queretaro. From the downtown is about 15-20 minutes by car, just take the Bernardo Quintana Avenue and the take Paseo de la Colina road. Going up no more than 5 minutes, and then you can find this hotel with excellent view of Queretaro City. This is a nice hotel for resting and if you... More 

Helpful?
Thank Sergio H
Marco Antonio M, Public Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for taking the time to upload your comments regarding your recent stay with us; it´s always great to read good things about our labor and this helps us to keep doing a good job. We hope to see you back sometime soon. Best regards More 

Bergamo, Italy
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 11, 2014

this hotel is located on a hill from where you have the full view of Queretaro, if you are in your bed with the light off and the courtains open you have a breathless view. the bar and the restaurant are very good and the employees are super nice! no parking problems.

Helpful?
Thank emanuelt71
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day emanuelt71 We want to thank you for uploading your comments regarding your stay with us, it always is a pleasure to know that our guests are having a good time with us. I will forward your comments to all the related areas. We long to have you back soon More 

Cancun
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 30, 2014 via mobile

The rooms and reception service are excellent. very comfortable beds. The location although great for a spectacular view over te city is not very convenient and there is nothing around that you can walk to. the restaurant is expensive and A plate of dried pasta covered ina luke warm cream sauce is NOT spaghetti carbonara !!!!! No bacon , no... More 

Helpful?
3 Thank CUNKEN
Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro Diamante, responded to this review

Good day Thank you so much for sharing your comments, there´s no better way to find weak areas than the guests´s feedback. We will personally speak with all the areas involved in your comments and will take action immediately. Thank you again for your comments and we long to back you back soon. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The modern Holiday Inn Queretaro-Diamante offers you a business and family atmosphere with the most breathtaking view of the city, with high quality standards such as hairdryer, satellite TV, in-room electronic safe, radio, AM/FM alarm clock, iron, ironing board, coffee maker, voice mail, High speed Internet access, and much more! Located in the main commercial area (bars, restaurants, movie theaters, principal shopping malls, etc) 25 min. from airport with free shuttle, easiest access to major industrial parks and 5 min. (2 miles) driving to downtown. ... more   less 

Additional Information about Crowne Plaza Queretaro Diamante

Address: Anillo Vial Junipero Serra 1. 5, Queretaro 76140, Mexico
Location: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: $80 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Queretaro Diamante 3.5*
Number of rooms: 139
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Also Known As:
Crowne Plaza Queretaro Diamante Hotel Queretaro
Hotel Style:
#22 Business Hotel in Queretaro
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