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BEST WESTERN Maple City Inn

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BEST WESTERN Maple City Inn
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61 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Beauvais, France
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Good location for the town, exceptionally clean with a wonderful staff. The room was well appointed for the price, close by you have Wegmans and Walmart for most things. Main street is a 5 min walk/drive. What was impressive was the staff attitude to customers, always willing to go that extra to satisfy. There is a warm pool and an... More 

Helpful?
Thank maigrait
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you so much for the great review. We appreciate you sharing with us and others. We hope that you will come back and see us again real soon. More 

Hamburg, New York, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Great Staff, very clean, highly recommended! I have been staying in this hotel for 10 years when I am working in the area. I have tried others and this one by far exceeds any others. The beds are very comfortable, the staff accommodating, the breakfast pretty good. Walking distance to several places for dinner. The hotel also has a huge... More 

Review collected in partnership with Best Western

Helpful?
Thank Nancy N
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to let us and others know about your great stay here at the Best Western Maple City Inn. We do our best to make each and every guest feel right at home during their stay. We hope to see you back real soon. More 

Mountaintop, PA
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Great amenities - indoor pool, fitness center, complimentary breakfast that was extensive, and wi-fi. Perfect location for me as I was visiting family in the area. Near Finger Lakes and Corning.

Review collected in partnership with Best Western

Helpful?
Thank Lois L
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for the GREAT review. It is always a pleasure to serve our guest to the highest level possible and to make each and every guest feel at home. We hope to see you again real soon. More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is overpriced. Turning on the heat set off our smoke detector, staff found it acceptable. At breakfast staff were seen eating while working, they discontinued breakfast while people were still trying to get their food and then made themselves breakfast with the food they took away. Original room keys did not work, we had to walk back to... More 

Helpful?
Thank Vicky S
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to let us know about your stay. I do apologize that your stay was not as you excepted. Please feel free to give me a call to discuss further. More 

1 review
4 of 5 stars Reviewed 4 weeks ago

This is where we choose to stay while we are in town visiting our son at Alfred University. It is close to the main town of Hornell,NY which holds the local WalMart, Wegemans and more. Clean, friendly and accommodating.

Review collected in partnership with Best Western

Helpful?
Thank dominickl654
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to let us and others know about your stay. We hope that you will return real soon. More 

Ontario
Level Contributor
169 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Hornell is not a very inspiring town and this hotel is located in a rather run-down area. As we entered to register, we could see the breakfast area straight on and a rather large family had their pizza dinner spread throughout, generally creating a visual mess. Check-in and check-out were unmemorable. Our room was fairly average. In-room Wi-Fi didn't work.... More 

Helpful?
Thank writeonOntario
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to send in your comments through Trip-Advisor. We do apologize for not meeting all of your expectations. We hope that you will come back and give us another chance. More 

Alexandria, Virginia
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 25, 2016

We come to this property almost once every year and it has gone through many names and changes. It's location is very good and off the road so that there is no road noise but don't be startled when an occasional fright train roars through the nigjt - a sound I actually enjoy. The whole place has been updated and... More 

Helpful?
Thank Alan S
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to send in a review via Trip advisor. We are so happy that you enjoyed your stay with us, and we can't wait to see you again soon. More 

Virginia
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 18, 2016

The BW Maple City Inn is THE PLACE to stay in Hornell, NY. The staff is attentive, the rooms are clean, you can't beat the complimentary breakfast, and there just isn't a better option. The Hornell BW is conveniently located near Alfred University and Alfred State.

Review collected in partnership with Best Western

Helpful?
Thank Bruce G
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time out to let us and others know of your stay. We are happy that you enjoyed your stay and enjoyed the breakfast, s we all know that breakfast is the most important meal of the day. We hope to see you back real soon. More 

Brooklyn, United States
1 review
4 of 5 stars Reviewed July 27, 2016

I really recommend this hotel, specially for families whose son or daughter is attending any of the Alfred Universities as it's close by and easy to get to. The staff was friendly, professional and very helpful. The room was clean and comfortable. Breakfast was great, there was a variety of selections and the pool was relaxing.

Review collected in partnership with Best Western

Helpful?
Thank Lydia G
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for letting us and others know about your stay here at the Best Western Hornell NY. We are so happy that you loved everything about the hotel and we will cant wait to see you back. More 

1 review
5 of 5 stars Reviewed July 19, 2016

Last weekend we stayed in BW hotel, Me and my kids had an increible stay actually its was an awesome experience!! i highly recommend this hotel. Nice, clean, excellent services... comfortable beds, clean bathroom, very quiet hotel

Review collected in partnership with Best Western

Helpful?
Thank cindya32
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for the awesome review via Trip-Advisor. We are so happy that you had a pleasant stay and we hope to see you back again real soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Maple City Inn newly renovated hotel as of June 2015 features a heated indoor pool & fitness facility, a hot breakfast and free Wi-Fi. We are located in the heart of the Maple City with the rolling hills of the Finger Lakes region surrounding the hotel. Alfred University & State College are just minutes away. The hotel is conveniently located near many of the area's businesses and organizations such as: Alstom and Trikeen. Start your morning right with a deluxe hot breakfast which includes: hot scrambled eggs, sausage, make your own waffles (different flavors daily) breads, muffins, Danishes, juice and 100% Arabica coffee. In-room amenities include a coffee maker, hairdryer, DVD player and a 37-inch flat screen TV. Enjoy nearby Letchworth State Park known as the "Grand Canyon of the East", Swain Resort for snow skiing and snowboarding, Corning Glass Museum and Watkins Glenn International Speedway just to name a few. ... more   less 

Additional Information about BEST WESTERN Maple City Inn

Address: 1 Canisteo Sq, Hornell, NY 14843-1954 (Formerly Comfort Inn)
Location: United States > New York > Finger Lakes > Hornell
Price Range: $121 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Maple City Inn 2*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Hornell Comfort Inn
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