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Vanila Hotel & Spa

Traveler (419)
Room & Suite (132)
Pool & Beach (103)
Certificate of Excellence

About

#14 of 34 hotels in Nosy Be
Location
Cleanliness
Service
Value
Certificate of Excellence
Situated on the west coast of Nosy Be, the Vanila Hotel & Spa combines the charm and authenticity of the Malagasy culture and patrimony. Its traditional architecture and magnificent tropical garden are in complete harmony with the original landscape of the Ile aux Parfums. Its wide range of high quality services ensures an unsurpassed comfort and security to its guests. Every room at the Vanila Hotel is exceptionally well appointed. Variously, private terraces, balconies and gorgeous views of the ocean and gardens are offered. Two restaurants: The Parfum Vanille restaurant where morning breakfast and dinner are served in various daily buffet style and the Grill Del Sol restaurant where diners offer one Carte Table Gourmande et Gastronomie based on a gastronomy style dishes. Four infinity swimming pools including one for the kids and facing the Indian Ocean. A 200 m² SPA comprising 1 hydrotherapy room, 4 massage rooms, four Jacuzzis and 1 Hamman and 1 relaxing room.
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Property amenities
Pool
Restaurant
Free parking
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
357Reviews
17Q+A
21Room tips
Traveler rating
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Popular mentions
My partner and I did a package deal here during the month of March. We were so concerned before arriving because the weather forecast showed constant storms and we'd heard nothing but horror stories about measles outbreaks / malaria and getting robbed. However - Nosy Be is an
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Response from Helene S, Responsable relations clients at Vanila Hotel & Spa
Responded 5 days ago
Dear Hosts, We are touched by your compliments. A big thank you from the Vanila staff’s team. We are glad to read you had a so perfect experience and a beautiful souvenir of Vanila Hotel & Spa. We note your remarks on the imperfections of the breakfast. However our breakfast is an international breakfast all-you-can-eat buffet composed as follows: Fresh local fruit juices, tea, coffee, milk (warm or cold), chocolate, infusions Seasonal fresh local fruits, seasonal fresh local fruits salads Sliced homemade sandwich bread and bread rolls, mini homemade Viennese pastries (croissants, pains au chocolate, pains aux raisins) homemade cakes, sponge cake and Magdalena’s All sorts of homemade jams, honey, butter, nutella, sugar, 2 sorts of cereals Eggs cooked as wished (boiled, omelets, scrambled, fried) Ham, cheese, onions, fresh chives, gerkhins We understand that all tastes are in nature but we do consider your opinion. We want constantly to improve improving in order to satisfy the taste of our dear guests. As far as we are concerned regarding ants and as we mentioned it in a previous review, we do our utmost to get rid of them, but when visiting a subtropical country you should be aware and more than anyboduy else (flies and other insects are a real scourge in Australia isn't it) if you leave food (even in their packaging) in your room, they may be delighted to find a grocery shop around especially your special chocolate from South Africa 😊 . It's true local people are insistant when trying selling goods but it's always in a friendly attitude and got the merit to be local colour…… As you wrote it , nothing is ever perfect!!! Dear guests, please keep in mind that it will always be a pleasure to receive you with your wife for another stay on the island and we will do our best to get your holidays another wonderful stay amongst us! Keep well and see you soon Kind regards hélène/public relation
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The property is set is beautifully manicured gardens that slope gently down to the beach which has soft clean sand that leads you into a calm,clear sea.It is perfect for swimming.The food at the restaurant I thought was very good. Everything was freshly prepared and well
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Response from Helene S, Responsable relations clients at Vanila Hotel & Spa
Responded 6 days ago
Dear Jeremy Thank you for having chosen the Vanila Hotel & Spa for your stay, and taking the time to share your experience. And for these warm compliments that reflect the effort of everyone! Generally speaking you appreciated much your holidays with us! We are making sure in everyday to offer each guest a personal welcome and attention. We note your remarks on the imperfections of the breakfast. However our breakfast is an international breakfast all-you-can-eat buffet composed as follows: Fresh local fruit juices, tea, coffee, milk (warm or cold), chocolate, infusions Seasonal fresh local fruits, seasonal fresh local fruits salads Sliced homemade sandwich bread and bread rolls, mini homemade Viennese pastries (croissants, pains au chocolate, pains aux raisins) homemade cakes, sponge cake and Magdalena’s All sorts of homemade jams, honey, butter, nutella, sugar, 2 sorts of cereals Eggs cooked as wished (boiled, omelets, scrambled, fried) Ham, cheese, onions, fresh chives, gerkhins etc.. We understand that all tastes are in nature but we do consider your opinion. We want constantly to improve improving in order to satisfy the taste buds of our dear guests. DearJeremy, please keep in mind that it will always be a pleasure to receive you for another stay on the island and we will do our best to get your holidays .. a holy moment..UNGORGETTABLE Best regards Helene Stefenel
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Vanila Hotel is a large resort/hotel/spa and the staff bend over backward to ensure guests are happy, but in some ways its size is its downfall. If you are coming as part of a group, this is one of the few places that will be big enough to accommodate you. There are multiple
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Response from Helene S, Responsable relations clients at Vanila Hotel & Spa
Responded 1 week ago
Dear Guest, Thank you so much for your compliments and taking time to write a detailed review about your stay. We were quite dismayed when reading your comments regarding food, feeling trapped with ants and staff service Ants and air conditioning: it seems that a thorough inspection of the 56 rooms premises have been done by you during your stay to find out that the air conditioning didn't work in all the rooms!!!!! 😊 What is very surprising is the fact that we didn't have any bad feedback from all our guests at this time! As far as we are concerned regarding ants, we do our utmost to get rid of them, but when visiting a subtropical country you must be aware that if you leave food (even in their packaging) in your room, they may be delighted to find a grocery shop around. Food: apparently you had a bad experience with the food; we fully understand that the food did not match your tastes; yet there are 2 restaurants including one with its snack menu opened all day long We are aware that during the Eastern season some mistakes must have been done but your non-objective point of view or opinion go totally against the majority of the customers, meaning approx 100 people who, according to their appreciation sheets we give at the end of the stay, praise the staff kindness, effort and attention to them. The service of the hotel is one of the strongest point of the hotel, unanimously recognized but everyone has its appreciations Please know & note that we took note of your comments, justified or unjustified, as we always want to go further with quality and even giving training to our employees if required. Best Regards Helene Stefenel
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This hotel exudes charm from the moment you arrive. The staff is friendly, the entire space is full of charm, the views are amazing, the landscape/gardens are beautiful, multiple pools, and the rooms are wonderful. The location is a bonus. Sunset here are memories in the
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Response from Vanila-Hotel-Spa, Responsable relations clients at Vanila Hotel & Spa
Responded 3 weeks ago
Dear guest, Thanks so much for your beautiful review and thank you for taking time to write a review about your stay! We are glad to read you had a so perfect experience and a beautiful souvenir of Vanila Hotel & Spa and specially with the staff; These warm compliments reflect the effort of everyone! We are making sure that every day we offer each guest a personal welcome and attention. Keep in mind that it will always be a pleasure to receiving both of you for another stay on the island and we will do our best to get your holidays... a holy moment & UNGORGETTABLE one!!! We wish you a long & lasting & happy new life together & come back anytime! :) Kind regards Hélène STEFENEL Responsable marketing & communication
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nice hotel. Nice people. Nice food. Unfortunately the garden and the way to the rooms are very dark at night making it difficult and even dangerous for old people to reach their rooms at night. The excursions proposed by the hotel are very expensive if you add the tips to the
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PRICE RANGE
$110 - $146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vanila hotel and spavanila hotel nosy be
LOCATION
MadagascarAntsiranana ProvinceNosy Be
NUMBER OF ROOMS
56
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