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America's Best Value Inn

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3497 Route 9W (corner Grand Street), Highland, NY 12528 (Formerly Mick's Motel)
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1 room 1 adult
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39 Reviews from our TripAdvisor Community

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Rochester, New York
1 review
2 of 5 stars Reviewed October 15, 2015

The woman at the check in desk was very nice, and actually gave us a choice of rooms. We did reserve rooms with queen beds when making reservations but then were told they weren't available. She did explain that " they had just taken over in August." BUT....the room we stayed in had filthy walls and floors. We found two... More 

Helpful?
Thank M B
Lehigh Valley, Pennsylvania
1 review
5 of 5 stars Reviewed October 12, 2015

Under new-ownership, trust worthy, welcoming, pleasant and friendly! Rooms recently remodeled, new mattresses, fresh paint, crisp clean linens, hardwood floors. Affordable place to rest your head. Had a great experience for the entire stay.

Helpful?
Thank Yvonne M
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 11, 2015 via mobile

NEW OWNERS are very welcoming, recently renovated rooms. New comfortable beds. Updated Tvs. Optimum cable free hbo and wifi all included. Very clean and quite! Definitely somewhere i would stay again..

Helpful?
3 Thank Rah L
New York City, New York
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 28, 2015

BED BUG ALERT! BED BUG ALERT! I checked in on Friday, August 21, and like I do in all hotels, checked the bed for bugs and found one, immediately. I went back to reception and told them I needed a full refund, which they granted. The attendant did not seem surprised or concerned when I told him about the bedbugs.... More 

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1 Thank Courtney711
A TripAdvisor Member
1 of 5 stars Reviewed August 9, 2015 via mobile

This was by far the worst motel we have ever stayed in. The rooms were disgusting. The sheets were scratchy. The mattresses were old and sagging. The bedspreads were worn and looked like they had burn marks. The bathroom was "remodeled" with a glass shower enclosure. Which wasn't safe, because the water went from burning to freezing with no warning,... More 

Helpful?
1 Thank A TripAdvisor Member
New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed June 28, 2015

I stayed in a non-smoking king bed room. Bed bug excrement on the fabric headboard. Dried brown muck stuck on the comforter. The bed was hard - and I don't mean firm, like a firm mattress would be - I mean stiff and flat. White powdery dust on the wooden panels on the headboard. Thick layer of dust on all... More 

Helpful?
1 Thank Jane A
NY
Level Contributor
104 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed April 2, 2015

Was up in this area previewing SUNY NEW Paltz! Convenient for the School Visit The room was moderately clean, their looked to be a small leak with brown stuff coming out (dried) on one of the walls. They need a box of tissues in the room! They need bigger Towels! They need pillow TICS on the pillows to protect fro... More 

Helpful?
3 Thank Tootsy J
Long Beach, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed December 9, 2014

The billboard says "Recently REmoneled", but should have read: "some Remodeling done". Management did install a new shower and toilet, but the rest of the room was old, dingy, with a hevily soiled and tattered carpet. You need to wear shoes at all times so as not to dirty bare feet with filth on carpet. The walls are paper thin... More 

Helpful?
Thank Johnmuirguy
Smithtown, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 26, 2014

I'm so disappointed in this location that I'm not exactly sure where to begin. This motel advertised itself as being newly renovated - maybe within the past 4 years or so. However, it looks as though no one has properly cleaned it in that amount of time. We stayed in a non smoking room, but the comforter and duvet has... More 

Helpful?
2 Thank Natalie I
Miami, Florida
Level Contributor
132 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
3 of 5 stars Reviewed October 23, 2014

I had to make a business trip to the area and was unable to find a room anywhere (it was the height of color season). So I was lucky to get a room here and was expecting the worse based on some of the reviews, but America's Best Value Inn was fine. I am a cleanliness nut - and my... More 

Helpful?
1 Thank 29Teddy
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