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Comfort Suites Rochester

163 reviews
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Traveler (49)
Room & Suite (39)
Dining (7)
Overview
  • Excellent36%
  • Very good44%
  • Average12%
  • Poor6%
  • Terrible2%
Travelers talk about
“cracker barrel”(15 reviews)
“small couch”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Rooms
Mar 11Mar 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)Write a Review
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Show reviews that mention
All reviewscracker barrelstandard comfortsmall couchwafflesfront deskthe breakfast areafridge and microwaveindoor poolexceptional staffbus triprooms are largefresh fruitroom was cleanhot breakfastcoffee makerthird floorking bed
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91 - 95 of 157 reviews
Reviewed February 2, 2013

The rooms are nice and well kept. The breakfast is good. The only issue I had with breakfast was the lady keeping the area. She seemed to be fishing for tips and it was annoying. There is a Cracker Barrel right next door to the...More

Thank Clintonbutnotbill
Response from GeneralManagerny007, General Manager at Comfort Suites RochesterResponded February 5, 2013

Thank you for your comments. I am happy that we were able to accommodate you during your visit to Rochester, NY. I am glad you were able to enjoy our views. We are in a great location being just far enough away but still very...More

Reviewed January 29, 2013

We stayed here last weekend while participating in a local volleyball tournament. After the trip took an extra hour to get to the hotel due to weather conditions it was nice to finally get there and be greeted by wonderful staff. We were told how...More

1  Thank Kies3285
Response from GeneralManagerny007, General Manager at Comfort Suites RochesterResponded February 5, 2013

Thank you for bringing your team back this year. Our spacious rooms and location to several family friendly restaurants make us a great place to bring a team. I am glad you enjoyed your stay and we look forward to hosting your group in the...More

Reviewed October 31, 2012 via mobile

We stayed here Sat Oct 27-29th. What a great choice we made. Location is perfect. Less than 3 mins to all the shopping and restaurants you could need. Our room was very clean and very comfortable beds. Lots of room for two adults and two...More

Thank travellover72
Response from GeneralManagerny007, General Manager at Comfort Suites RochesterResponded November 3, 2012

Thank you for your review of our property. I am glad that your family was able to enjoy our pool and spacious rooms. With all of the electronics you described I hope our new Recharge Stations in the rooms was useful. Again, thank you for...More

Reviewed October 30, 2012

You know these blind bookings on expedia or Hotwire, right? You won't be told the name of the property until you have booked, and then you can't change it afterwards. It is really like gambling. I was actually thrilled a bit, the description read so...More

5  Thank Albgardis T
Response from GeneralManagerny007, General Manager at Comfort Suites RochesterResponded November 3, 2012

I would like to thank you for your detailed review of our property. I apologize for your experience at our hotel and with the third party site that you made your reservations through. Like you said when you book through these web sites you might...More

Reviewed October 25, 2012

At a reasonable price, this hotel offers a spacious, comfortable room with more than adequate space to work and relax. While the rooms aren't huge by suite standards, they are more than adequate for a business traveler, or a small family on a short stay....More

1  Thank Jim_PSU
Response from GeneralManagerny007, General Manager at Comfort Suites RochesterResponded October 27, 2012

Jim_PSU’ Thank you for your kind comments. They mean a lot coming from a seasoned traveler like you. I hope you enjoyed your business trip to Rochester, NY and look forward to seeing you during your next visit. Brent Palmer, General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Breakfast Available
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$85 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
$85 - $157 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (49)
Room & Suite (39)
Dining (7)
Pool & Beach (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Judith B
December 13, 2015|
Answer
Response from Larry L | Reviewed this property |
Wrong hotel. I don't know for sure. You can call them for an accurate answer. Disregard my previous post andwer
0
Votes
Judith B
December 13, 2015|
Answer
Response from GeneralManagerny007 | Property representative |
I am sorry we are a pet free and smoke free hotel. If I could be of any other assistance please just ask. Brent Palmer General Manager
0
Votes
Room Tips
"3rd floor has no one above you"
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"Accessible Rm 112 is comfortable with two double beds, and a sofa bed. Microwave, fridge and coffeemaker."
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"If they're not all booked, ask for a "handicapped" room - they're huge..."
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"King suite has plenty of space. South side of property may be more quiet, as away from I-390."
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