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Comfort Suites Rochester

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Comfort Suites Rochester
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149 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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Belleville, Canada
Reviewed 2 days ago NEW

Newer rooms, queen size beds, decent pool, hot breakfast, lots of parking - what's not to like? We went down on a Holiday weekend, and despite the holiday prices, this was one of the better priced hotels in the area... Typical hot breakfast, eggs, sausages, variety of breads and waffles... Kids loved it. Room had 2 queen beds - very...

Thank RealCust
Reviewed August 14, 2016 via mobile

We deselected the Best Western in Victor because they doubled advertised room rate once we booked and the desk clerk was offensively clipped and rude when we called. Aaron at Comfort Suites was friendly, professional, and welcoming on the phone and in person. Comfort Suites in Rochester NY was clean, super accessible from hywy, close to food/restaurants and offering snacks...

1Thank Anne S
About Hotel's Favorite Review
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Hi Anne S, THANK YOU for the sparkeling review!! We are so happy that you got the opportunity to stay with us. Aaron has been a great asset to our team this summer and so happy to assist our guests, making sure they are happy and comfortable. Thank you for noticing this. Our staff takes pride in making sure the...

Milton, Canada
Reviewed 3 days ago NEWvia mobile

Pros: close to the highway and shopping. Beds are very comfortable. Reception is helpful and friendly. Good size clean room. Cons: Breakfast naaaah!!!!! Microwavable eggs and bacons! Room doors are old that you can hear the banging of their doors when they close it. That woke us up in the morning! I swear it smells like mold in the breakfast...

Thank mumysdaword
Harrisburg, PA
Reviewed 2 weeks ago

Checkin was very quick, with no problems. Room outstandingly clean. Property is very neat, with a chain restaurant walkable. Bed very comfortable. Television could use more local channels, as they are available by antenna. Standard Comfort Hotels breakfast, of good quality. Mall, big box shopping couple of miles away in every direction. Casual dining same. Off Track Betting close by...

Thank 274robertam
Reviewed March 22, 2017

Convenient and reasonable price. Close to Cracker Barrel and to many other restaurants that were open during power outage. We were kept warm and comfortable. I guess that is about all I have to say for now.

Thank Alan H
Baltimore, Maryland
Reviewed January 19, 2017

Have been staying at this place for years. Place was in the midst of remodeling, so I can understand and deal with the mess. Staff on both check-in and departure could not have been more unfriendly, bordering on rude. A little " people skills" training would go a long way. Will not stay again.

Thank Bob H
Rochester, New York
Reviewed January 9, 2017

Underrated establishment with exceptional staff, both behind the front desk and keeping the rooms spic and span from day to day. They also have a fitness center, fresh & hot complimentary breakfast, and an indoor pool open year-round!

Thank Andrew P
Reviewed December 22, 2016 via mobile

Great property in upstate NY. Conveniently located to other businesses, stores, and restaurants. There's a hot breakfast buffet in the morning and coffee and tea 24/7 in the lobby as well as fresh fruit. Rooms are clean and comfy. I'll be back later this week!

Thank Justin R
Fort Pierce, Florida
Reviewed August 27, 2016

This Comfort Suites is a little more expensive than other Comfort Inns but worth it. Located close to the malls with a Cracker Barrel next door! The motel staff was very friendly and helpful throughout our 5 day stay. Rooms were very comfortable and clean. Breakfast buffet was standard but adequate.

Thank Itchytotravel
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Hi Itchytotravel, Love the name by the way! Thank you for taking time out of your busy travels to write us a review. We are so happy that you enjoyed your stay with us! Our staff takes pride in providing all our guests the comforts of home while traveling, making sure that our rooms are clean and comfortable. We are...

Woodstock, Canada
Reviewed August 18, 2016

The good about this hotel - friendly staff, great breakfast, comfortable mattress. The not-so-good - dirty hallways and exercise room. Very hot pool and exercise rooms. The screen in the window in our room had a hole in it. It must have been there for awhile as the paper towel used to fix the hold had spider webs around it....

Thank Motorcycling C
GeneralManagerny007, General Manager at Comfort Suites Rochester, responded to this review

Dear Motorcycling C, Thank you for taking time to write us a review. We are so happy that you enjoy our staff, breakfast, and comfortable beds! The bed is always important after a long trip! I am sad to hear that our pool and fitness center was too warm. We do try to keep the pool area a bit warm...

Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & Grounds (2)
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Comfort Suites of Rochester. This 100% nonsmoking all suite property is conveniently located near I90 and I390 just minutes away from downtown, the Erie Canal, and the Rochester Institute of Technology. Let our staff treat you to the finest hospitality in Western New York. Enjoy our delicious complimentary hot breakfast, free WIFI, and indoor pool and spa. ... more   less 

Additional Information about Comfort Suites Rochester

Address: 2085 Hylan Dr, Henrietta, NY 14623-4219
Location: United States > New York > Finger Lakes > Henrietta
Price Range: $98 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Rochester 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites Rochester Hotel Rochester
Rochester Comfort Suites
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites Rochester staff and other travelers.
2 questions
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over a year ago
over a year ago

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Questions? Get answers from Comfort Suites Rochester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If they're not all booked, ask for a "handicapped" room - they're huge...”
RealCust, 2 days ago | Read review
“King suite has plenty of space. South side of property may be more quiet, as away from I-390.”
274robertam, 2 weeks ago | Read review
“Ask for one not near noisy kids, unless you have noisy kids.”
tu2rgirl, Jul 2, 2016 | Read review
“Got it on hotwire 2 1/2 star suites in Henrietta NY, Should be a 3 star.”
dealr, Jun 11, 2016 | Read review
“Get there early”
ericg0wins, May 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$93* /night
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Prices are for 1 room, 2 adults
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