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Residence Inn Rochester Henrietta

268 reviews
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Traveler (72)
Room & Suite (45)
Dining (7)
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Overview
  • Excellent44%
  • Very good37%
  • Average10%
  • Poor5%
  • Terrible4%
Travelers talk about
“new tower”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Offers from Residence Inn Rochester Henrietta
Special Offer: Up to 3,000 Bonus Points
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Rooms
Feb 26Feb 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (268)Write a Review
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LanguageEnglish
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All reviewsnew towerbasketball courttwo bedroom suitefull kitchenfire pittwo storywine and beerown mealsdunkin donutsliving areayogurtminor inconveniencedining tablenice roomsfront desk staffnice propertyhome away from home
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1 - 5 of 267 reviews
Reviewed 3 days ago

First time traveling to area for business. Parking had bright lighting. I had already checked in with app and was quickly greeted with room key and recommendations for local delivery. room clean and spacious --- and all amenities in working order. perhaps walls are a...More

Thank Lisa K
Reviewed January 6, 2018

We stayed at the Residence Inn on Christmas Eve. I used a free night certificate. I checked in using the Marriott app knowing we would be getting in later than usual. We arrived around 6:30pm and upon checking in I offered my Marriott credit card,...More

1  Thank sket101
Reviewed December 29, 2017 via mobile

The cleanliness meets my expectations as the Residence Inn in general. However, the breakfast service exceeds my expectations. It ran out waffle batter about 30 minutes before breakfast closing time. The staff was happy to get a new bag of waffle batter without hesitation. It...More

Thank Andy W
Reviewed December 28, 2017 via mobile

We have stayed at this property in the past before the major refurb, so we wanted to give it another try. First, let me say this is a nice property, convenient to the highways and to our family in Brighton. The rooms are large and...More

1  Thank ChocolateGolfer
Reviewed December 26, 2017

very nice friendly staff (especially Marsha ),fresh feel ,great for the kids(nice pool),the only thing was could have been a little more clean in rooms but was fore the most part clean overall was very happy and exceeded expectations

Thank shloimek
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Details
Price range
$143 - $206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$143 - $206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (72)
Room & Suite (45)
Dining (7)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Bree B
September 28, 2017|
Answer
Response from Joe L | Reviewed this property |
Just call the front desk and give them your request. Not sure you can order in advance but if you put the order against your card they should be able to help you.
1
Vote
sebastianccastro
December 6, 2016|
AnswerShow all 5 answers
Response from velezgm | Property representative |
My apologies for the late response. We do accept pets and there is a $100 non refundable fee to have the room professionally cleaned afterwards. This is a one time charge and we limit up to 3 pets in the room.
0
Votes
Aharon H
May 26, 2016|
AnswerShow all 2 answers
Response from velezgm | Property representative |
The new pool area will be opening the weekend of June 17th.
0
Votes
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12
Room Tips
"ask for corner rooms --- less likely to have noise through walls from other rooms"
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"got a 2 room suite with a pull out couch in center room 3 rooms total nice size"
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"Ask for a room lookin at forest/pond in back"
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"All rooms are good in this hotel but you might find that it is like navigating a maze :)"
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