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11/26/2017 11/27/2017
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    Doubletree by Hilton Rochester

    1111 Jefferson Rd, Henrietta, NY 14623
    +1 855-605-0318
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    11/26/2017 11/27/2017
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    $129
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    Traveler (62)
    Room & Suite (26)
    Dining (11)
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    Overview
    • Excellent41%
    • Very good29%
    • Average16%
    • Poor9%
    • Terrible5%
    Travelers talk about
    “double tree” (52 reviews)
    “cookies” (58 reviews)
    “warm cookie” (14 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Doubletree by Hilton Rochester
    Special Offer: Double Points,Every Stay
    Hotel deals
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    Rooms
    Nov 26Nov 27
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (829)
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    1 - 5 of 820 reviews

    Reviewed 2 days ago

    Issue was hot water. The staff was not able to fix it. The morning of 12 Nov 2017 there was no hot water. We wated as long as we could hoping that it would be fixed but it wasn't. We tried taking cold showers but...More

    Review collected in partnership with DoubleTree by Hilton
    Thank josephmK5173RU
    Response from Tim E, General Manager at Doubletree by Hilton RochesterResponded yesterday

    Dear josephmK5173RU, Thank you for taking time to write us your review. I apologize you experienced an issue with the hot water. When we were made aware of the issue, we moved as quickly as we could to make the necessary repair, unfortunately it happened...More

    Hotel's Favorite
    Reviewed 3 weeks ago

    My first trip to the Doubletree was flawless. Very friendly staff at the front desk, and the bar/restaurant downstairs also had friendly staff and good food. My second visit there, I was placed in a room that had mildew on the ceiling in the bathroom....More

    Thank dphillips8919
    Response from Tim E, General Manager at Doubletree by Hilton RochesterResponded 3 weeks ago

    Dear dphillips8919, Thank you for the recommendation of where to stay based on your last couple of visits. I am sorry you had an experience that caused a room change, but glad it was handled as quickly as it was. I appreciate the feedback received...More

    Reviewed 3 days ago

    It was a quick commute under 10 minutes to the airport which was important to me the driver was on time and prompt , the hotel staff was very friendly when checking in , the room was clean. I chose to eat at the location...More

    Review collected in partnership with DoubleTree by Hilton
    Thank Brocknblake
    Response from Tim E, General Manager at Doubletree by Hilton RochesterResponded yesterday

    Dear Brocknblake, Thank you for your review. I am very pleased you enjoyed the hotel, our staff and the services we provide. I certainly will share your comments with my team and do hope you'll be back soon. Best regards, Tim Elie General Manager

    Reviewed 1 week ago

    In June 2017, I won an overnight hotel stay with buffet breakfast plus tickets to the George Eastman House and Museum through Cross Border Showcase. I arranged my own transportation on VIA Rail/Amtrak from Toronto, and used some loyalty points to get a second night's...More

    Thank sweetkeet
    Response from Tim E, General Manager at Doubletree by Hilton RochesterResponded 1 week ago

    Dear sweetkeet, Wow....what can I say, but, Thank you !! This is a tremendous review, a wonderful description of the hotel, our services provided and your overall stay. I have made copies of this to share with all employees but especially the ones mentioned. We...More

    Reviewed 1 week ago

    Great place for a hockey tournament stay. Open concept. You have a view from rooms overtop of the pool and common areas. Coffee and cookies are a nice touch. Include breakfast and it would be perfect.More

    Review collected in partnership with DoubleTree by Hilton
    Thank Andrew M
    Response from Tim E, General Manager at Doubletree by Hilton RochesterResponded 1 week ago

    Dear Andrew M, Thank you for taking time to write us a nice review. We take a lot of time working hard on all our tournament weekends to make sure all hotel guests have a good experience, I'm glad you did. I hope you and...More

    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $124 - $234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Henrietta
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 247
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Travelocity, Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, HotelQuickly, Cheap Tickets, Cancelon, getaroom.com and TripOnline SA so you can book your Doubletree by Hilton Rochester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Doubletree Rochester ,
    • Rochester Doubletree
    Add Photo Photos
    Traveler (62)
    Room & Suite (26)
    Dining (11)
    Pool & Beach (7)
    Hotel & Grounds (42)
    Bathroom (17)
    Business Center & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    572 reviews
    .16 miles away
     
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    97 reviews
    3.45 miles away
     
    Hampton Inn & Suites Rochester / Henrietta
    736 reviews
    .48 miles away
     
    Nearby Restaurants
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    Starbucks
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    .16 miles away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    diasc22
    December 28, 2015|
    AnswerShow all 5 answers
    Response from Chuck C | Reviewed this property |
    Pool is not affected
    1
    Vote
    Room Tips
    "I was near the elevator, but did not hear it. I was on the 6th floor -- nice and quiet (no one above me). So..."
    Read review
    "I would request a room facing outside. Otherwise, your view is of the interior of the hotel."
    Read review
    "Outside-facing rooms for privacy."
    Read review
    "Ask for an odd number room"
    Read review
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