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DoubleTree by Hilton Hotel Rochester

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Rooms
Dec 30Dec 31
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Located off I-390 and north of the New York State Thruway, experience newly renovated guest rooms and convenient access to downtown Rochester at the DoubleTree by Hilton Hotel Rochester. Settle into a comfortable and spacious guest room.
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Property amenities
Pool
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Business Center with Internet Access
Shuttle Bus Service
Wheelchair access
Bar/Lounge
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Concierge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
47Car recommended
Grade: 47 out of 100
19Restaurantswithin 0.25 miles
0Attractionswithin 0.25 miles
Contact
1111 Jefferson Rd, Henrietta, NY 14623
Getting there
Greater Rochester International Airport4 mi
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Reviews (904)
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895 results
Traveler rating
361
258
145
81
50
Traveler type
Time of year
LanguageEnglish
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361
258
145
81
50
Show reviews that mention
All reviews double tree cookies hockey tournament breakfast buffet nice hotel a hilton honors member lobby area hot tub indoor pool hotel staff front desk staff off the highway convenient location atrium rochester jerry conference
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1 - 5 of 895 reviews
Reviewed 3 days ago

Location is close to the airport and there are some restaurants and a Big Lots opposite the road. Friendly staff and check-in was efficient. Marketplace Mall is about 10 min drive from the hotel. Eastview mall is about 20 mins drive. Overall quite a satisfactory...More

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank GoPlaces44224880049
Response from TimE2044, General Manager at DoubleTree by Hilton Hotel RochesterResponded 2 days ago

Dear GoPlaces44224880049, Thank you for taking time to write us a nice review which includes the many attractions in the area near the hotel. I am glad you enjoyed your stay and hope you'll come back to visit soon. Best regards, Tim Elie General Manager

Hotel's Favorite
Reviewed August 21, 2018

I stayed here for a group booking for a wedding I attended in Rochester and I highly recommend it. The rate was good, and the smell of the hotel is awesome! It's very modern, has a food court/restaurant, and a pool.

Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2018
Thank nicolettek489
Response from Tim E, General Manager at DoubleTree by Hilton Hotel RochesterResponded August 22, 2018

Dear Nicolette K, Thank you for taking time to write us your review regarding your recent visit. I am glad you enjoyed all the features of the hotel especially how Awesome we are!! Many thanks..... Best regards, Tim Elie General Manager

Reviewed 4 days ago

The atrium makes all the pool noise and hallway noise intensified. The eating areas huge and very beautiful place. Staff very kind and helpful even during fire alarm at 11pm going off. Rooms very cleanMore

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Barbi L
Response from TimE2044, General Manager at DoubleTree by Hilton Hotel RochesterResponded 3 days ago

Dear Barbi L, Thank you for taking time to write us a nice review. I am glad you enjoyed the kind staff and clean room. Certainly do apologize for the Fire alarm that sounded, though it did what it was supposed to do for everyone...More

Reviewed 6 days ago

Great location close to shopping, restaurants, and hockey games at RIT. Also easy access off the highway made it convenient to get to after a long snowy drive. The cookies they give at check-in are the best!

Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2018
Thank Tracy T
Response from TimE2044, General Manager at DoubleTree by Hilton Hotel RochesterResponded 4 days ago

Dear Tracy T, I was so happy to read your review and glad you enjoyed the hotels location and our services. The cookies truly are amazing and addicting, hope you had an extra one!! Best regards, Tim Elie General Manager

Reviewed 1 week ago via mobile

Chose this Doubletree to stay while attending Business Meetings near the Airport. Less than 10 minutes from the Airport and allows you to avoid Downtown Traffic. Overall a very nice hotel with welcoming open Atrium feel. Rooms nice and spacious. One piece of advice if...More

Date of stay: November 2018
Thank GeoffChing88
Response from TimE2044, General Manager at DoubleTree by Hilton Hotel RochesterResponded 1 week ago

Dear GeoffChing88, Thank you for your wonderful review. I am glad you enjoyed the hotel, our staff and services. As disheartening as it was to close the pool, though temporary, there happened to be a maintenance issue that forced the closing. I do hope you...More

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Questions & Answers
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diasc22
December 28, 2015|
AnswerShow all 5 answers
Response from Chuck C | Reviewed this property |
Pool is not affected
1
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Room Tips
"There are 6 floors of rooms. Suggest requesting floor 5 or 6 to be away from noise."
rosemariet209
Oct 8, 2018
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"Do not get a room that faces the atrium. Noisy."
dnamadkate
Sep 9, 2018
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"Enter by front door"
Dining_Diva64
Sep 6, 2018
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"Great views, nice pool, delicious food"
jeremyrM9026AH
May 30, 2018
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PRICE RANGE
$109 - $233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree rochesterrochester doubletree
LOCATION
United StatesNew YorkFinger LakesHenrietta
NUMBER OF ROOMS
247
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