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1/28/2018 1/29/2018
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    DoubleTree by Hilton Hotel Rochester

    1111 Jefferson Rd, Henrietta, NY 14623
    +1 855-605-0318
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    1/28/2018 1/29/2018
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    $119
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    Traveler (62)
    Room & Suite (26)
    Dining (11)
    Overview
    • Excellent42%
    • Very good28%
    • Average16%
    • Poor9%
    • Terrible5%
    Travelers talk about
    “double tree” (56 reviews)
    “cookies” (81 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Wheelchair access
    Business Center
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from DoubleTree by Hilton Hotel Rochester
    Special Offer: Double Points, Every Stay
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (847)
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    1 - 5 of 838 reviews

    Reviewed 5 days ago

    I loved the hotel. Staff was nice, rooms were great, beds were comfortable, pool was great, food was good and the location was great. I did have issues with check in but they were eventually handled. The other guests were extremely loud but since they...More

    Review collected in partnership with DoubleTree by Hilton
    Thank melindao1
    Response from Tim E, General Manager at DoubleTree by Hilton Hotel RochesterResponded 3 days ago

    Dear melindao1, Thank you for your review. I am glad you enjoyed the hotel our staff and services. Yes the timing of the snowstorm occurred with a full parking lot so our plows did the best they could to keep up, I was glad you...More

    Hotel's Favorite
    Reviewed November 8, 2017

    In June 2017, I won an overnight hotel stay with buffet breakfast plus tickets to the George Eastman House and Museum through Cross Border Showcase. I arranged my own transportation on VIA Rail/Amtrak from Toronto, and used some loyalty points to get a second night's...More

    Thank sweetkeet
    Response from Tim E, General Manager at DoubleTree by Hilton Hotel RochesterResponded November 10, 2017

    Dear sweetkeet, Wow....what can I say, but, Thank you !! This is a tremendous review, a wonderful description of the hotel, our services provided and your overall stay. I have made copies of this to share with all employees but especially the ones mentioned. We...More

    Reviewed 2 weeks ago

    We recently stayed at the Double Tree on a visit to Rochester with my young family. We greeted warmly by the front desk staff and my kids thoroughly enjoyed the warm cookies on check-in. The hotel was clean and rooms were welcoming! The breakfast at...More

    Review collected in partnership with DoubleTree by Hilton
    1  Thank jasongH4613ZR
    Response from Tim E, General Manager at DoubleTree by Hilton Hotel RochesterResponded 1 week ago

    Dear jasongH4613ZR, Thank you for taking time to write us a wonderful review regarding your recent stay. I am so glad you and your family enjoyed the hotel, our staff and the amenities we offered. Hope you'll find time to come back to visit. Best...More

    Reviewed 2 weeks ago

    I am a Hilton Honors member and have never had an issue with them meeting any of my requests. I was treated great and even received free late check out. Shuttle service was also awesome. I always like Hilton Hotels, clean and comfortable

    Review collected in partnership with DoubleTree by Hilton
    Thank Ruth K
    Response from Tim E, General Manager at DoubleTree by Hilton Hotel RochesterResponded 2 weeks ago

    Dear Ruth K, Thank you for your kind review. We are so happy you enjoyed the hotels features, our staff and our services. Hope to see you again soon and thank you in person. Happy New Years, Tim Elie General Manager

    Reviewed 4 weeks ago

    Was in town for a hockey tournament - there were several teams staying there as well as other events taking place at the hotel throughout the weekend so the hotel was packed. First the picky...I had asked for extra pillows and towels, never got them...More

    1  Thank Josh B
    Response from Tim E, General Manager at DoubleTree by Hilton Hotel RochesterResponded 4 weeks ago

    Dear Josh B, Thank you for advising us of your stay. We certainly will review all the feedback provided and will look for ways to improve our services we offer. I do apologize we failed to provide the service expected especially within the Food &...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Center with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $133 - $197 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Henrietta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 247
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Travelocity, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your DoubleTree by Hilton Hotel Rochester reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Doubletree Rochester ,
    • Rochester Doubletree
    Add Photo Photos
    Traveler (62)
    Room & Suite (26)
    Dining (11)
    Pool & Beach (7)
    Hotel & Grounds (43)
    Bathroom (17)
    Business Center & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    diasc22
    December 28, 2015|
    AnswerShow all 5 answers
    Response from Chuck C | Reviewed this property |
    Pool is not affected
    1
    Vote
    Room Tips
    "I was near the elevator, but did not hear it. I was on the 6th floor -- nice and quiet (no one above me). So..."
    Read review
    "I would request a room facing outside. Otherwise, your view is of the interior of the hotel."
    Read review
    "Outside-facing rooms for privacy."
    Read review
    "Ask for an odd number room"
    Read review
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