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    Holiday Inn Hotel & Suites Rochester - Marketplace

    800 Jefferson Rd, Henrietta, NY 14623-3212
    +1 877-859-5095
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    3/6/2018 3/7/2018
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    $126
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    Traveler (50)
    Room & Suite (41)
    Dining (6)
    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “front desk” (79 reviews)
    “breakfast staff” (25 reviews)
    “free breakfast” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Rooms
    Mar 6Mar 7
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (579)
    There are newer reviews for Holiday Inn Hotel & Suites Rochester - Marketplace
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    241 - 245 of 575 reviews

    Reviewed September 16, 2013

    This past weekend of September 2013 we were in Rochester-Henrietta for a family event. I booked this Holiday Inn based on reviews, location , and as a priority club member being close to enough points for a free room . I can't understand the positive...More

    1  Thank jenou
    Response from Manoj P, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded September 17, 2013

    Thank you for the valuable feedback and taking time to let us know where we can improve. We are in process of replacing some of the furniture that are stained and we have had them professionally cleaned multiple times as well to ensure it is...More

    Reviewed September 12, 2013

    Once again I was pleased to be able to stay at this property. Diane and Mike during the Breakfast were AWESOME. Diane is just the right person to start my day off on a positive note. The only issue I had was with the shower...More

    Thank Dave A
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded September 18, 2013

    Thank you for staying with us again and appreciate the great feedback. We strive on trying to give exceptional service and appreciate the compliments. We sincerely apologize for the drain issue and have a project in place because of your review to ensure this does...More

    Reviewed September 10, 2013

    What a pleasure our stay was. I Lisa and Luis made a free breakfast feel like a delicious meal at the home of a friend!! The rooms were clean and the bathroom was huge! The kitchen was for us the perfect size. The bedding was...More

    Thank Brieflyjo
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded September 18, 2013

    Thank you for writing this review and complimenting our staff. We value this feedback and appreciate your business. Please stay with us again. Thank you

    Reviewed September 4, 2013

    A wonderful hot breakfast was included. Lisa was so bubbly and greeted us at the door for Breakfast. She really went above and beyond to wait on us and invited us to the homemade omelets and waffle station, by Chef Luis, yum! You guys are...More

    1  Thank 121Jan
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded September 18, 2013

    Thank you for this great review and mentioning our Breakfast Staff. They are wonderful to work with as well and makes everyone's start of day excellent. They work hard on giving great service and appreciate when guests mention it and keep spirits high. Thanks again...More

    Reviewed September 4, 2013

    Not a bad place at all. My tub drain also ran slow, it would be funny if it was the same room, I had room 228 for 3 nights. The indoor pool is good, heavily chorinated if that is an issue for anyone. they also...More

    Thank Thorner H
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded September 18, 2013

    Thank you for taking time to write this review and letting us know where we can improve. We are on top of the drain issue and wanted to let you know that this is not normal and part of our preventative maintenance program we do...More

    PreviousNext
    14748495051115
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Bar/Lounge
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • $108 - $167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Henrietta
    • #2 Family Hotel in Henrietta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Hotels.com, Expedia, Orbitz, Hotwire, Priceline, HotelQuickly and getaroom.com so you can book your Holiday Inn Hotel & Suites Rochester - Marketplace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Holiday Inn Hotel And Suites Marketplace ,
    • Holiday Inn Rochester ,
    • Holiday Inn Marketplace ,
    • Rochester Holiday Inn
    Add Photo Photos
    Traveler (50)
    Room & Suite (41)
    Dining (6)
    Pool & Beach (3)
    Business Center & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    felynek9
    March 21, 2017|
    Answer
    Response from Visions_Manager | Property representative |
    Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
    1
    Vote
    PeggyRy
    June 24, 2016|
    AnswerShow all 2 answers
    Response from Neesko | Reviewed this property |
    Not that I remember
    0
    Votes
    JJswiech
    November 7, 2015|
    AnswerShow all 2 answers
    Response from Visions_Manager | Property representative |
    Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
    0
    Votes
    PreviousNext
    12
    Room Tips
    "don't stay in room 422"
    Read review
    "Rooms upstairs are a bit quieter...but the place is super quiet anyway."
    Read review
    "I like the suites: they are large and extra quite"
    Read review
    "ask for a room in the middle of the hallways"
    Read review
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