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    Holiday Inn Hotel & Suites Rochester - Marketplace

    800 Jefferson Rd, Henrietta, NY 14623-3212
    +1 877-859-5095
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    12/3/2017 12/4/2017
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    $85
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    Traveler (50)
    Room & Suite (38)
    Dining (6)
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    Country Inn & Suites By Carlson, Rochester Airport - University Area
    559 reviews
    #13 of 29 hotels in Rochester
    1.2 mi
     
    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “waffles” (71 reviews)
    “front desk” (79 reviews)
    “breakfast staff” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn Hotel & Suites Rochester - Marketplace
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (576)
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    1 - 5 of 572 reviews

    Hotel's Favorite
    Reviewed 2 weeks ago

    This hotel is nicely located to several restaurants that you could walk to, has an airport shuttle, has many shopping centers nearby, and has a huge offering of ethnic restaurants within a short distance. Downtown is not that far away. Movie theaters are also close...More

    Thank Pat H
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 1 week ago

    Thank you very much for this FANTASTIC review! We appreciate the great detail of your experience and our entire Team very happy to read this. It is great to know that our location was perfect and convenient to everything. We appreciate the compliments of Service...More

    Reviewed 4 weeks ago

    I was there mid week in October (10/24/17) for one night to attend a one day conference the following day at another location. I chose Holiday Inn & Suites due to positive reviews. I was so impressed. The check-in was smooth and super pleasant (unfortunately,...More

    Thank Pryscylla H
    Reviewed October 19, 2017

    We enjoyed a one night stay on the way to Thousand Islands. Hotel was very clean and room was well furnished and comfortable. Morning breakfast was typical Holiday Inn breakfast fare, but ok. They have a large pool but it was not heated enough for...More

    Thank ShutterBug44256
    Reviewed September 25, 2017

    traveled sept 16 2017 We came here for my neice's bday party. We did a pool party/hotel party. Everything was fine for the most part. I would like to note that half of the lights lacked light bulbs and when asked for, we never received...More

    Thank Samantha S
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded October 3, 2017

    Thank you for your feedback and appreciate you sharing your experience. We sincerely apologize for the light bulbs not being replaced upon request and will be looking into our procedures to ensure this does not happen in future. We are very confused with the "bug"...More

    Reviewed August 10, 2017

    Visit started off on the wrong foot as we thought check-in was at 2, and had to wait for a room, but the rest of the stay made up for it. The breakfast is very generous and the staff is friendly and helpful. There are...More

    1  Thank maserace
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded August 22, 2017

    Thank you maserace for your review! We are glad to hear after the mistake of thinking check-in time was at 2pm you had a wonderful stay. We are glad you enjoyed our hot breakfast buffet with many choices. We have the largest indoor pool in...More

    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    99 reviews
    #7 of 29 hotels in Rochester
    3.8 mi
     
    Hampton Inn & Suites Rochester / Henrietta
    739 reviews
    #1 of 17 hotels in Henrietta
    0.1 mi
     
    Holiday Inn Express Rochester - University Area
    50 reviews
    #14 of 29 hotels in Rochester
    1.4 mi
     
    Country Inn & Suites By Carlson, Rochester Airport - University Area
    559 reviews
    #13 of 29 hotels in Rochester
    1.2 mi
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Bar/Lounge
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • $100 - $163 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Henrietta
    • #2 Business Hotel in Henrietta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Priceline, Expedia, IHG, Booking.com, Hotels.com, Orbitz, Cancelon, Hotwire, HotelQuickly, getaroom.com and Cheap Tickets so you can book your Holiday Inn Hotel & Suites Rochester - Marketplace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Holiday Inn Hotel And Suites Marketplace ,
    • Holiday Inn Rochester ,
    • Holiday Inn Marketplace ,
    • Rochester Holiday Inn
    Add Photo Photos
    Traveler (50)
    Room & Suite (38)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (33)
    Bathroom (3)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    99 reviews
    3.78 miles away
     
    Country Inn & Suites By Carlson, Rochester Airport - University Area
    559 reviews
    1.17 miles away
     
    Holiday Inn Express Rochester - University Area
    50 reviews
    1.35 miles away
     
    Hampton Inn & Suites Rochester / Henrietta
    739 reviews
    .13 miles away
     
    Nearby Restaurants
    Pi Craft Pizza
    73 reviews
    .37 miles away
    Bar Louie Henrietta
    104 reviews
    .05 miles away
    CoreLife Eatery
    22 reviews
    .41 miles away
    Sticky Lips BBQ
    436 reviews
    .06 miles away
    Nearby Attractions
    Lasertron
    6 reviews
    .70 miles away
    Blue Toad Hard Cider
    16 reviews
    .30 miles away
    Bill Gray's Iceplex
    16 reviews
    .95 miles away
    The Clubhouse Fun Center
    15 reviews
    .63 miles away
    Ask a question
    Questions & Answers
    felynek9
    March 21, 2017|
    Answer
    Response from Visions_Manager | Property representative |
    Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
    1
    Vote
    PeggyRy
    June 24, 2016|
    AnswerShow all 2 answers
    Response from Neesko | Reviewed this property |
    Not that I remember
    0
    Votes
    JJswiech
    November 7, 2015|
    AnswerShow all 2 answers
    Response from Visions_Manager | Property representative |
    Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
    0
    Votes
    Room Tips
    "don't stay in room 422"
    Read review
    "Rooms upstairs are a bit quieter...but the place is super quiet anyway."
    Read review
    "I like the suites: they are large and extra quite"
    Read review
    "ask for a room in the middle of the hallways"
    Read review
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