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    Holiday Inn Hotel & Suites Rochester - Marketplace

    800 Jefferson Rd, Henrietta, NY 14623-3212
    +1 877-859-5095
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    10/29/2017 10/30/2017
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    $108
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    Traveler (50)
    Room & Suite (38)
    Dining (6)
    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    #1 of 17 hotels in Henrietta
     
    Home2 Suites by Hilton Rochester Henrietta
    563 reviews
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    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    86 reviews
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    Holiday Inn Express Rochester - University Area
    49 reviews
    #14 of 29 hotels in Rochester
     
    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “waffles” (71 reviews)
    “front desk” (78 reviews)
    “breakfast staff” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
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    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    #1 of 17 hotels in Henrietta
     
    Home2 Suites by Hilton Rochester Henrietta
    563 reviews
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    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    86 reviews
    #8 of 29 hotels in Rochester
     
    Holiday Inn Express Rochester - University Area
    49 reviews
    #14 of 29 hotels in Rochester
     
    Rooms
    Oct 29Oct 30
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (573)
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    1 - 5 of 569 reviews

    Reviewed 3 weeks ago

    traveled sept 16 2017 We came here for my neice's bday party. We did a pool party/hotel party. Everything was fine for the most part. I would like to note that half of the lights lacked light bulbs and when asked for, we never received...More

    Thank Samantha S
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 2 weeks ago

    Thank you for your feedback and appreciate you sharing your experience. We sincerely apologize for the light bulbs not being replaced upon request and will be looking into our procedures to ensure this does not happen in future. We are very confused with the "bug"...More

    Hotel's Favorite
    Reviewed June 3, 2017 via mobile

    I travelled for business to Rochester, and chose to stay here. The hotel is near lots of shopping and eateries, and is frequented by a lot of regular guests. What I liked about it is that the staff welcomed everybody, and if your were a...More

    1  Thank JNJJ
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded June 5, 2017

    Thank you so much for this EXCELLENT review! What a treat to read your review and sharing your wonderful experience at our hotel. It is so nice to know that our hotel was perfect for your needs and the service you received from our Staff....More

    Reviewed August 10, 2017

    Visit started off on the wrong foot as we thought check-in was at 2, and had to wait for a room, but the rest of the stay made up for it. The breakfast is very generous and the staff is friendly and helpful. There are...More

    1  Thank maserace
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded August 22, 2017

    Thank you maserace for your review! We are glad to hear after the mistake of thinking check-in time was at 2pm you had a wonderful stay. We are glad you enjoyed our hot breakfast buffet with many choices. We have the largest indoor pool in...More

    Reviewed August 9, 2017 via mobile

    The area surrounding the hotel gave us so many options that it made the choice worthwhile. We were an easy commute to RIT. However, the rooms are slightly run down. The bathroom had a slight mildew smell. The room lighting was poor. Since we were...More

    1  Thank emacswim
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded August 22, 2017

    Thank you emacswim for your feedback on our hotel. We are conveniently located just 3 miles from the RIT Campus so this a perfect location for parents. We are disappointed to hear that the room you had seemed run down. We will be looking into...More

    Reviewed August 3, 2017

    The hotel was very clean,quiet and centrally located with lots of services around it. All the employees we met were very friendly and greeted us with smiles. We enjoyed the breakfast and felt the hotel was priced fairly. We would like to mention the breakfast...More

    1  Thank tommarkc
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded August 22, 2017

    Thank you tommarkc for this wonderful review! We appreciate that all the employees you came in contact were friendly and greeted you with all smiles! Our breakfast staff is top notch and they love to serve guests like you. We hope to see you again...More

    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    #1 of 17 hotels in Henrietta
     
    Home2 Suites by Hilton Rochester Henrietta
    563 reviews
    #2 of 17 hotels in Henrietta
     
    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    86 reviews
    #8 of 29 hotels in Rochester
     
    Holiday Inn Express Rochester - University Area
    49 reviews
    #14 of 29 hotels in Rochester
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Bar/Lounge
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • $107 - $238 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Henrietta
    • #2 Family Hotel in Henrietta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Expedia, Hotels.com, Travelocity, Orbitz, Cheap Tickets, Hotwire, HotelQuickly, Cancelon and getaroom.com so you can book your Holiday Inn Hotel & Suites Rochester - Marketplace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Holiday Inn Hotel And Suites Marketplace ,
    • Holiday Inn Rochester ,
    • Holiday Inn Marketplace ,
    • Rochester Holiday Inn
    Add Photo Photos
    Traveler (50)
    Room & Suite (38)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (33)
    Bathroom (3)
    Business Center & Event Rooms (1)
    Nearby
    Home2 Suites by Hilton Rochester Henrietta
    563 reviews
    .28 miles away
     
    Country Inn & Suites By Carlson, Rochester-Pittsford/Brighton, NY
    86 reviews
    3.78 miles away
     
    Holiday Inn Express Rochester - University Area
    49 reviews
    1.35 miles away
     
    Hampton Inn & Suites Rochester / Henrietta
    729 reviews
    .13 miles away
     
    Nearby Restaurants
    Pi Craft Pizza
    72 reviews
    .37 miles away
    Bar Louie Henrietta
    95 reviews
    .07 miles away
    CoreLife Eatery
    20 reviews
    .41 miles away
    Sticky Lips BBQ
    431 reviews
    .06 miles away
    Nearby Attractions
    Lasertron
    5 reviews
    .70 miles away
    Blue Toad Hard Cider
    16 reviews
    .30 miles away
    The Marketplace Mall
    27 reviews
    .99 miles away
    Bill Gray's Iceplex
    16 reviews
    .81 miles away
    Ask a question
    Questions & Answers
    felynek9
    March 21, 2017|
    Answer
    Response from Visions_Manager | Property representative |
    Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
    1
    Vote
    PeggyRy
    June 24, 2016|
    AnswerShow all 2 answers
    Response from Neesko | Reviewed this property |
    Not that I remember
    0
    Votes
    JJswiech
    November 7, 2015|
    AnswerShow all 2 answers
    Response from Visions_Manager | Property representative |
    Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
    0
    Votes
    Room Tips
    "don't stay in room 422"
    Read review
    "Rooms upstairs are a bit quieter...but the place is super quiet anyway."
    Read review
    "I like the suites: they are large and extra quite"
    Read review
    "ask for a room in the middle of the hallways"
    Read review
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