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    Holiday Inn Hotel & Suites Rochester - Marketplace

    800 Jefferson Rd, Henrietta, NY 14623-3212
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    8/6/2017 8/7/2017
    $110
    $110
    $110
    Traveler (48)
    Room & Suite (36)
    Dining (6)
    Hampton Inn & Suites Rochester / Henrietta
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    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “waffles” (75 reviews)
    “front desk” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Multilingual Staff
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn Hotel & Suites Rochester - Marketplace
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    Hotel deals
    Hampton Inn & Suites Rochester / Henrietta
    674 reviews
    #1 of 17 hotels in Henrietta
     
    Home2 Suites by Hilton Rochester Henrietta
    534 reviews
    #2 of 17 hotels in Henrietta
     
    Doubletree by Hilton Rochester
    785 reviews
    #3 of 17 hotels in Henrietta
     
    Comfort Suites Rochester
    150 reviews
    #11 of 17 hotels in Henrietta
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (567)
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    1 - 5 of 563 reviews

    Reviewed 6 days ago

    There nothing special or detracting about the hotel. Its an older Holiday Inn that has much of it renovated or updated. The rooms were clean and quiet and the bar was nice for an evening drink. The free breakfast offering was limited but enough to...More

    Thank jgreene2992
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded yesterday

    Thank you for sharing your experience at our hotel. We appreciate all the compliments of your stay and apologize for not being able to earn a 5 star on your review. We strive on trying to give the best service at a perfect location. We...More

    Hotel's Favorite
    Reviewed June 3, 2017 via mobile

    I travelled for business to Rochester, and chose to stay here. The hotel is near lots of shopping and eateries, and is frequented by a lot of regular guests. What I liked about it is that the staff welcomed everybody, and if your were a...More

    Thank JNJJ
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded June 5, 2017

    Thank you so much for this EXCELLENT review! What a treat to read your review and sharing your wonderful experience at our hotel. It is so nice to know that our hotel was perfect for your needs and the service you received from our Staff....More

    Reviewed 1 week ago

    Nice hotel. Good, clean rooms. Nice pool...awesome jacuzzi. I needed to extend my stay twice, and the staff... especially Julia...were very helpful each time and trip. The desk staff remembered me as soon as I walked in. I'll definitely stay here again!More

    Thank davedad222
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 1 week ago

    Thank you so much for your wonderful feedback. It is great that our Staff were helpful and remember you when you walk in. That is the culture we try to upkeep by knowing our Guests that stay with us frequently. Glad you were able to...More

    Reviewed 2 weeks ago

    The friendliness of the staff is probably the biggest asset of this hotel. There's a large pool as advertised, but that room could use some renovations, and it lacks some basics such as restrooms right there, maybe a shower for rinsing off the chlorine, and...More

    Thank DF67
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 2 weeks ago

    Thank you very much for sharing your experience at our hotel. We appreciate the compliments of all our Staff service and friendliness. We apologize that we do not have a hot tub available at our hotel, but do have the largest indoor heated pool in...More

    Reviewed 4 weeks ago

    This hotel was fine for my business trip. It is in a convenient location - you can walk (across a very busy street) to the very tasty Bar Louie, or go to Sticky Lips next door. The hotel has a happy hour in the evenings,...More

    Thank PriusGirlVA
    Response from Visions_Manager, General Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 3 weeks ago

    Thank you very much for taking time sharing your experience at our hotel. We appreciate your valuable feedback and the opportunities to make your stay better in the future. It is great to know that our amenities, location, and service was excellent for your needs....More

    Hampton Inn & Suites Rochester / Henrietta
    674 reviews
    #1 of 17 hotels in Henrietta
     
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    534 reviews
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    Doubletree by Hilton Rochester
    785 reviews
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    Comfort Suites Rochester
    150 reviews
    #11 of 17 hotels in Henrietta
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Breakfast included
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Dry Cleaning
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $115 - $178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Henrietta
    • #2 Business Hotel in Henrietta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Orbitz, Expedia, IHG, Agoda, Travelocity, Hotwire, Cancelon, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Holiday Inn Hotel & Suites Rochester - Marketplace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Holiday Inn Hotel And Suites Marketplace ,
    • Holiday Inn Rochester ,
    • Holiday Inn Marketplace ,
    • Rochester Holiday Inn
    Add Photo Photos
    Traveler (48)
    Room & Suite (36)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (33)
    Bathroom (3)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    Home2 Suites by Hilton Rochester Henrietta
    534 reviews
    .28 miles away
     
    Hampton Inn & Suites Rochester / Henrietta
    674 reviews
    .13 miles away
     
    Residence Inn Rochester Henrietta
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    1.12 miles away
     
    Extended Stay America - Rochester - Henrietta
    108 reviews
    .65 miles away
     
    Nearby Restaurants
    Pi Craft Pizza
    68 reviews
    .37 miles away
    Bar Louie Henrietta
    85 reviews
    .07 miles away
    CoreLife Eatery
    18 reviews
    .41 miles away
    Sticky Lips BBQ
    422 reviews
    .06 miles away
    Nearby Attractions
    Lasertron
    5 reviews
    .70 miles away
    Blue Toad Hard Cider
    16 reviews
    .30 miles away
    The Marketplace Mall
    26 reviews
    .92 miles away
    The Clubhouse Fun Center
    13 reviews
    .63 miles away
    Ask a question
    Questions & Answers
    felynek9
    March 21, 2017|
    Answer
    Response from Visions_Manager | Property representative |
    Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
    1
    Vote
    PeggyRy
    June 24, 2016|
    AnswerShow all 2 answers
    Response from Neesko | Reviewed this property |
    Not that I remember
    0
    Votes
    JJswiech
    November 7, 2015|
    AnswerShow all 2 answers
    Response from Visions_Manager | Property representative |
    Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
    0
    Votes
    Room Tips
    "Rooms upstairs are a bit quieter...but the place is super quiet anyway."
    Read review
    "I like the suites: they are large and extra quite"
    Read review
    "ask for a room in the middle of the hallways"
    Read review
    "Check your room location on hotel map before unloading to avoid ice and vending machines etc."
    Read review
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