We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We booked this hotel online after seeing positive reviews. What?
The gentleman at the front desk (who was very kind and accommodating) informed us, after telling him we could not stay there, that the hotel was being shut down this coming week.
It's a good...More
Response from CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-HenriettaResponded June 12, 2017
We are sorry to hear of your unsatisfactory experience during your stay. It is unfortunate when situations like this arise.
Let's be straightforward about this: in so many ways this is not an "excellent" property. An upgrade is badly needed and finally coming. But not everything in a hotel comes from the room.
I was at the hotel recently to attend a family funeral nearby....More
I've stayed at this hotel a few times and went back thinking that perhaps I would get a better room the next time. I'm not sure there will be a next time. The rooms are shabby, furniture is stained and dirty, and there are things...More
Review collected in partnership with Country Inns & Suites By Carlson
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Anna M
Response from CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-HenriettaResponded June 5, 2017
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
$28 - $341 (Based on Average Rates for a Standard Room)
#3 Business Hotel in Henrietta
#4 Family Hotel in Henrietta
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Carlson, Travelocity, Hotwire, Cheap Tickets and getaroom.com so you can book your Country Inn & Suites By Carlson, Rochester-Henrietta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
United States >
New York >
Finger Lakes >
Also Known As
Country Inn & Suites-Rochester Henrietta Hotel Henrietta ,