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Red Roof Inn Rochester Henrietta

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Red Roof Inn Rochester Henrietta
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232 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Boston, Massachusetts
Level Contributor
272 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Clean, comfortable, microwave, refrigerator, great location only a few miles off NY State Thruway exit 46, restaurants and stores close by, two story but I don't believe there is an elevator, plenty of parking, lot abuts Tim Hortons if you need breakfast, right price

Helpful?
Thank Cottonhead
Little Falls, New Jersey
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Red Roof Inn as the least expensive in the area for our dates of travel. It was convenient to RIT and shopping. The room we had was a king size bed and was very small. It was clean and neat and we felt comfortable, but we were only planning to sleep there after a full day out. If you... More 

Helpful?
Thank kthomas013
new york
Level Contributor
169 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have to be near Rochester in July for an event every year. I book very early as I know it is a busy weekend. I have used Red Roof many, many times in the past, but this was my first stay at this property. The room and the bedding was clean. Check in and out was fine. However, the... More 

Helpful?
Thank mrmisrule
Northville, New York, United States
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our king sized bed ADA room was clean, we think, except for the stones and dirt on the floor inside the doorway as you enter. The door strip was broken so you couldn't open the door wide enough for a wheel chair. We would have left this information for the staff, except there was no pen or paper. And the... More 

Helpful?
Thank Janet M
Columbus, Ohio
1 review
1 of 5 stars Reviewed June 6, 2016 via mobile

This is our second chance at this hotel 1st time around we found it to be dirty Second time around same problem We complained 1st time and heard nothing. This time I cleaned the floor and took it down to the front desk and the man said " oh trust me I know but I can't doing anything about it"... More 

Helpful?
Thank GINAA1999
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and writing about your experience. I am very sorry that your stay did not meet yours or our standards. I will make sure to share your comments with my housekeeping staff so we can learn from this and do a better job of providing a good stay for our guests. Once again I apologize... More 

Sturgeon, Missouri
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 26, 2016 via mobile

We stay here whenever we are in town and have been for years. Always a nice stay and this time equally so. Always clean, comfortable bed, just a really nice motel for the price. Nice King rooms(coffee maker, refrigerator and microwave in room) and friendly staff.

Helpful?
1 Thank tama940
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for returning to stay with us again and taking the time to write a review about your stay. We appreciate you mentioning our clean rooms, comfortable beds, and friendly staff. We are happy to see you enjoy our Superior King room that comes with an iron/board, in room coffee, micro-fridge, and large L shaped work desk. Thank you... More 

Toronto, Canada
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 25, 2016

The Red Roof Inn Rochester Henrietta is located very close to the NY Thruway, only one exit north of the intersection. The inn is newly renovated and offers a few types of rooms for different needs. Since I am travelling on business in this occasion, a room with a king bed, a microwave and a mini fridge is reserved. This... More 

Helpful?
Thank Jamie K
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for choosing to stay with us and writing about your experience. We appreciate you mentioning our clean, quiet, and comfortable rooms. I am happy to see that you chose our Superior King room that comes with the micro-fridge, in room coffee, large L-shaped desk, and iron/board. Although we do not offer breakfast we are right next door to... More 

New York City, New York
1 review
1 of 5 stars Reviewed May 23, 2016

The first room they gave my wife and me had a beer party going on right outside the door. The second one had a toilet with used toilet paper in it that did not flush. The third had blankets with fresh stains on them from previous guests. At this point we were so tired that we just tried to ignore... More 

Helpful?
Thank dwellinator
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and writing a review about your stay. I am sorry that your stay with us was not up to both yours and our standards. I will make sure to share your comments with my staff to not only ensure our rooms are prepared for our guests arrival but to also make sure that if... More 

Syracuse, New York
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 3, 2016

Woke up sick; laundry detergent and/or towels and/or filters in room's HVAC are in desperate need of CHANGING. Not recommended for people w. sensitivities or allergies. Broken toilet handle and gunk on corners of BA floors; I thought having floors w. hardwood laminates would be better/cleaner, but not the case. Desk chair and complimentary bar soap were disgusting. Only positives... More 

Helpful?
Thank jncapobi
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for staying with us and taking the time out of your day to write a review about your experience at our hotel. We appreciate you mentioning good internet, great location, and our flat screen televisions. I am sorry that some issues arose during your stay. We strive ourselves on making sure all of our guests have an enjoyable... More 

1 review
2 of 5 stars Reviewed April 4, 2016 via mobile

We stayed in a lower floor room very close to the front desk. 103, 104? On March 31,2016 The room smelled heavily of cigarettes. Supposed to be a non smoking hotel but obviously not enforced. We spent the night trying not to breathe deeply. Headed out for many walks for fresh air. Hot steam from the shower in the morning... More 

Helpful?
Thank Sharon C
PamPeri, General Manager at Red Roof Inn Rochester Henrietta, responded to this review

Thank you for choosing to stay with us and taking the time to write a review about your stay. We appreciate you mentioning our great and convenient location right off the highway and close to both McDonald's and Tim Horton's. I am very sorry about the smoke smell in your room. We are a 100% smoke free hotel in all... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access

Additional Information about Red Roof Inn Rochester Henrietta

Address: 4820 W Henrietta Rd, Henrietta, NY 14467-9357
Location: United States > New York > Finger Lakes > Henrietta
Price Range: $57 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Rochester Henrietta 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Henrietta
Henrietta Red Roof Inn
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