The Sunset Motel
13337 County Route 123, Henderson Harbor, NY 13651-5120
Full view
View all photos (40)40
Traveler (34)
Room & Suite (30)
Pool & Beach (1)
About
#2 of 3 in Henderson Harbor
Location
4.5
Cleanliness
3.5
Service
4.0
Value
4.2
UNDER NEW OWNERSHIP!!! Completely renovated guests rooms in 2016! In the guest room you will notice fresh paint, new hardwood floors, new interior doors, headboards, furniture and light fixtures and the bathrooms boast fresh paint and wainscoting, new bathtubs (two double bed rooms) and showers (one double bed rooms), toilets, vanities, light fixtures and mirrors. For your comfort, there are brand new box springs and mattresses, and we have secured a contract for the linen service for the sheets, blankets, and towels. Interior amenities include new 32 inch flat screen televisions with cable television, wireless internet, a mini refrigerator, Keurig style coffee pot and air conditioning. The deck has been completely updated with new deck boards, and railings for you sit in the Adirondack chairs and enjoy the Henderson Harbor Sunset!
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Children Activities (Kid / Family Friendly)
Non-smoking hotel
Room features
Air conditioning
Refrigerator
Room types
Non-smoking rooms
Family rooms
Location
Full view
Contact
13337 County Route 123, Henderson Harbor, NY 13651-5120
Getting there
Rental CarsSee all Henderson Harbor rental cars
26Reviews1Q+A6Room tips
Reviews
Traveler rating
- 14
- 7
- 0
- 3
- 2
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Sort by:
Most Recent
What a very nice clean place to stay if you love the water an sunsets. Very nice friendly helpful people.Would definitely return.loved the view an cute place.Close to a few restraunts with good food an friendly.
Read more
Date of stay: July 2019Trip type: Traveled
Helpful
Stayed at the Sunset motel for one night and absolutely loved the spot. Right on the water with beautiful sunset views and a lovely lake breeze. The rooms were newly renovated and clean and the motel is walking distance to a lovely lakeside restaurant down the street. Check-in was done without ever seeing any staff but was fluid and easy nonetheless.
Read more
Date of stay: June 2019Trip type: Traveled
1 Helpful vote
Helpful
Great little hotel right over the water . It was very clean. It had a coffee maker, fridge and microwave. There was some issues with the check in process and the room was not ready until 4, but everything went smoothly after that. The view was spectacular and we were right over the water.
Read more
Date of stay: October 2018Trip type: Traveled
Rooms
Location
Service
Helpful
Stayed here for one night in late August with three friends. We checked in late and the owner was more that accommodating. The Motel is right on the water, incredible views, very clean, well appointed basic accommodation. Why two stars, "The Beds" we all agreed that it was like sleeping on concrete.
Read more
Date of stay: August 2017Trip type: Traveled
Cleanliness
Service
Sleep Quality
Room Tip: Ask if they have comfortable beds!!!!
See more room tips
Helpful
+1
I have stayed for years, it was old and worn out we were excited about new owners, stayed again last year it was great, this year I was very busy when I stayed, I didn't have access to phone or internet didn't have time to mess around with trying to rectify the situation, like I said we have been coming for 10 years or more figured it was not a huge deal I will tell them about it when I get home as they missed cleaning my sink - that they dumped coffee in and wiping the fridge top that I spilled coffee on. The bigger issue was that I found old menstrual stains on the sheets of one of the beds when I went to get in so I left the sheets open to the stains and slept with my daughter was out before 7am and did not return until after 1 am both nights/days second night sheets were not changed was not happy at 1 am but slept with my daughter again and contacted them when I returned home ( canada) this is their response : I am sorry to hear that your time at the motel was not enjoyable. The delay in my response is due to the time it took me to speak with both my housekeeper and linen service company as this is not a typical response that we recieve. We are not perfect, and in the event that a guest room required extra attention we have received notice, either an email, phone call or note left for housekeeping and have addressed it immediately. Last year we did not offer housekeeping daily, as not all motels do, however this year we are offering this service. Daily freshening includes restocking all used coffee and cups, making up the beds, taking out the trash, and replacing used towels (standard policy of taking them out if on the floor, and leaving them if they are hung). We feel were not given the opportunity to rectify your concern. At Check In your room was clean and fresh. It appears to me that this was a spill or something and this was not there at Check In. We ourselves do not wash the linens, the linen company cleans, washes and presses all of our laundry and anything with stains, rips or tears does not go back into circulation, and they deliver them weekly. At this time I am able to offer you $25 off of a future stay. Please accept our apologies for your stay on Saturday and we hope you will stay with us again next year. Thank you, Michelle ....I understand mistakes happen and oversights but honestly I am so insulted I paid $120 per night $25? Really? How insulting, you had to check with your cleaning lady and linen service before you called me a liar? because of your response to me Michelle I will not return. I left the sheets with the stain facing up as you can see in the picture.…
Read more
Date of stay: July 2017Trip type: Traveled
Location
Service
Sleep Quality
Room Tip: Stay down the road the service is better and the rooms are equal
See more room tips
Helpful
I reserved all 7 of the rooms in this motel for my August 19th wedding. The owner was so, incredibly sweet and accommodating! All of our guests LOVED the view and the nicely renovated rooms! They were clean and comfortable with an incredible view. I would recommend this motel to anyone who is looking for a great place to stay in Henderson Harbor with top notch customer service. We love The Sunset and are so thankful for their hospitality to our guests. It made our wedding weekend perfect!
Read more
Date of stay: August 2017Trip type: Traveled
Helpful
Response from The Sunset Mote... H, Owner at The Sunset Motel
Responded Aug 26, 2017
Hi Kelly! Thank you for the great review! We were happy to be a part of your weekend! We appreciate your business and hope we will see you for a future stay! Take care, Michelle
Read more
Our room was comfortable, modern, and well appointed. Michelle responded to each request with a kind and thoughtful response. We were notified quickly when our room was available early. Your room entry code is sent directly in text to your cell phone. Uncomplicated, no fuss, clean, modern room that opens to a new deck directly over the water. We will be back ! Thanks it was great!
Read more
Date of stay: July 2017
Helpful
Response from The Sunset Mote... H, Owner at The Sunset Motel
Responded Aug 2, 2017
Hi Teena! We are so happy to hear everything went smoothly from your initial inquiry to your departure! TI am glad you like the key pad feature, I think it has really been working out well for our guests too! I know you are very busy but we hope to see you soon for another mini vacation! Thank you for the nice review! Michelle
Read more
My Husband and I were the very 1st clients of the Sunset Motel with the new management back in June 2016, (trip advisor date didn't go back that far) They did a awesome job renovating the place we had stayed there prior owners. We, love the new facelift and attention to details peaceful and serene feeling, great place to relax. Did catch some big fishes (can't remember the names) this location is close proximity of the Cherry Tree Restaurant, Few Restaurant do deliver there, Watertown NY only 20 minute or so away. Pub walking distance away. I give this place a huge recommendation to family and friends. Lots of Love from your Texas Clients. Thanks you, Tyler and Michelle, for making us feel so Welcomed, good luck future business, Congrats on "The Sunset" a place deserving of its name. …
Read more
Date of stay: August 2016Trip type: Traveled
Helpful
Response from The Sunset Mote... H, Owner at The Sunset Motel
Responded Jul 23, 2017
Hi Inez! Thank you for finding us on here! When I look back at that day in June 2016, I remember so many emotions as we were officially starting this journey and it was a great day! It was wonderful to meet your family and welcome you as our first guests! I am very much looking forward to seeing you this week, we finished the exterior renovations throughout last summer and we think you will appreciate it when you arrive! See you soon! Tyler & Michelle
Read more
We have stayed here multiple times but this is our second year staying at the newly renovated motel. Michelle is such a gracious hostess. Had a problem with the air conditioner and being so hot and humid, we called Michelle and she sent her husband over right away. Felt bad for him as I'm sure he was tired from just putting in a days work. He tried his best to get it working and it did work some what that night. Next day we were out and about and Michelle called to see if it was ok for her husband to come over as he had bought a new ac and wanted to install it. Don't get that at the big hotel chains. Very grateful for the quick remedy. Love the place as its right on the water. Beautiful sunsets. So if your passing through and need a place to stay, check this motel out. Thanks Michelle.…
Read more
Date of stay: July 2017Trip type: Traveled
Helpful
Response from The Sunset Mote... H, Owner at The Sunset Motel
Responded Jul 23, 2017
Hi Rhea! Thank you for the very nice review, we are glad that you enjoyed your stay and it is our absolute pleasure to be sure you are happy and comfortable during your stay! We look forward to seeing you again next year! Tyler & Michelle
Read more
I needed a quiet 1 1/2 day "retreat" and this place was absolutely perfect. The room was simple but very clean and attractive and opens right out onto the covered back porch with comfortable chairs looking right out to Henderson Harbor in one direction, and further out towards the lake in the other. I spent a lot of my time right there in that chair, gazing at the water and the gulls and cormorants; even though it was a mostly gray day it was still atmospheric and lovely. I had a wonderful swim right off the dock. Watched the sunset with the wide view in all directions. Exactly right. The restaurants in Henderson were not to my liking but I found a great coffee shop in Sacketts Harbor and a Subway on the way back from there. (lots of other restaurant options in Sacketts Harbor, too) Also did a great hike in Wehle State Park, just a beautiful 10 minute drive away.…
Read more
Date of stay: July 2017Trip type: Traveled
Value
Cleanliness
Service
Helpful
Response from The Sunset Mote... H, Owner at The Sunset Motel
Responded Jul 16, 2017
Hi Sue! Thank you for the nice review on your stay! The view really is amazing and pictures don't often do it justice! We are happy that you were able to relax and hope to see you again in the future! Michelle
Read more
LOCATION
United StatesNew YorkHenderson Harbor
NUMBER OF ROOMS
7
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about The Sunset Motel
Which popular attractions are close to The Sunset Motel?
Nearby attractions include Robert G. Wehle State Park (3.8 miles), Westcott Beach State Park (5.0 miles), and Black Pond Wildlife Management Area (3.8 miles).
What are some of the property amenities at The Sunset Motel?
Some of the more popular amenities offered include free wifi, free parking, and kids activities.
What are some restaurants close to The Sunset Motel?
Conveniently located restaurants include Cherry Tree Inn, Ryans Lookout, and Trolley Ice Cream.
Is The Sunset Motel located near the city center?
Yes, it is 0.03 miles away from the center of Henderson Harbor.