Hyatt Regency Long Island
1,353 reviews
#2 of 4 Hotels in Hauppauge
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1717 Motor Pkwy, Hauppauge, NY 11788-5217
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About
#2 of 4 hotels in Hauppauge
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Discover the secret to blending relaxation with endless attractions – discover Hyatt Regency Long Island. Stylishly casual, elegantly inviting, this Long Island New York hotel is a resort-like retreat in the heart of the action. No other Long Island hotel offers so much in such a convenient spot. From our secluded setting just off the LIE, you can tour area wineries, kick back on Jones Beach or Fire Island, gaze at incredible homes in the Hamptons or spend the day in NYC. Within our grounds, you'll find 160 acres filled with championship golf, pools, gorgeous views, irresistible dining, extensive event venues, and luxurious guestrooms with pampering amenities. Uncover this hidden escape at the most unique of hotels in Long Island, New York.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Kids stay free
Car hire
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Cable / satellite TV
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
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Contact
1717 Motor Pkwy, Hauppauge, NY 11788-5217
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This is a solid suburban Hyatt, in an area of central Long Island that offers more than a quick glimpse at the map might suggest. Yes, it is just off the Long Island Expressway; but we never heard nor saw the freeway or its noise. The view east from our room window was amazing: almost all trees (just one townhouse development, but no other built structures or roads). The outside pool is a little oasis; surrounded by greenery. For our stay in June 2021, COVID-19 protections were baked in: the lobby’s breakfast area tables were few and far apart; circles painted on the floor helped establish 6+’ social distancing. The state parks 1/2 hour away (on the Long Island Sound) were great, as was the Vanderbilt estate & museums complex we visited one afternoon. I would actually give this hotel a 4.5; and we hope to return on our own (we went last weekend for a wedding), and just enjoy a relaxing stay at a very nice hotel in a very nice part of the world. Do be aware, though: this is a popular hotel for weddings, dance & sports groups, etc. If you like that kind of interesting, ever-changing energy (as we do), then this is your kind of hotel. But if you want a complete off-the-grid retreat from the world, then a boutique hotel might be more your style.…
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
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Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Our experience at the Hyatt Regency Long Island was absolutely awful. Upon arrival, I asked the concierge what restaurants delivered, and she told me to just use the Uber Eats app - unacceptable response. Also, we were very disappointed to learn that the restaurant had already closed at 7:30 for the evening and the only option for dinner after our 7:45 arrival would be to go back out to get food somewhere else off-property (after 5 hours of traveling to get there). When we got to the room, we didn’t have enough towels or pillows for our family of 4, and when I tried calling the front desk, I got hung up on the first 3 times I called. When they finally answered, they said they would deliver the number of towels and pillows I requested. The items arrived quickly, however, they were missing 1 pillow and multiple hand towels from what I had requested. In addition, one of the hand towels that was in the room was dirty/stained. When we were showering, the tub kept filling up with water. The air conditioner in the room was incredibly loud and kept turning on and off (again, very loudly each time) every few minutes. It kept us up all night the first night. Having to go to the lobby to get ice was also quite an inconvenience. On our second night, we tried to order room service and were told that we would have to go down to the bar to pick up the food. That is most certainly NOT room service. In addition, there were sadly only 5 items on the menu (wings, turkey sandwich, ceasar salad, burger and ice cream). The only good thing about this stay was that the pool experience was good (outdoor pool). Overall, we will never be staying at this hotel again and will not be recommending it to anyone.…
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Date of stay: June 2021Trip type: Traveled with family
Helpful
Place ran like a college frat place. Smells of weed No help at all here. No one barely ever answers phone. Looks nice but that is it. elevator one hasnt been fixed. Bag was temporarily lost had to call cops. No security here 1 useless guy does nothing No one calls you back as promised few times. Run dont walk away from here!!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Michael Yuhas, Guest Services / Front Office at Hyatt Regency Long Island
Responded 2 weeks ago
Thank you for your review. In response to the increased call volume, we have enacted a cell-phone number for guests to text with any requests or questions to be answered within a few minutes. That number is given in our key packets upon check-in. We have also addressed your concerns about the quality of security by adding additional security on select days. Additionally, our engineering team has identified and corrected any abnormalities with our elevators.
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Understaffed. 1 counter person. 1 security guard. 8 different wedding parties checking in. Bag stolen during checkin. No one available to help find it. We had to call the police to report it. After the police showed up the bag was "discovered" in the hallway of the 10th floor. Lobby bathrooms were not maintained.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Michael Yuhas, Guest Services / Front Office at Hyatt Regency Long Island
Responded 6 days ago
Thank you for sharing your recent experience with us. The safety of our guests is one of our utmost priorities. We're glad to hear you were able to recover your bag and have added additional security to our property on select days in response to increased volume.
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Had to stay here for a baseball tournament at Baseball Heaven. Had my room cleaned, trash removed and towels refreshed one time over a three night / four day stay. Luckily I bumped into a housekeeper in the hallway and begged her to turnover my room. Carpet and bathroom both look old and in desperate need of updating. Heating / cooling system would wake me up everything’s it turned on or off. Understandably hotels are getting back on their feet from COVID but don’t charge me full price as if it was business as usual and set expectations during check in. During check in guests were given keys to rooms that already had people staying in them. That should have been my cue to head somewhere else. I won’t be back to this hotel or Baseball Heaven which also doesn’t seem to understand customer service. …
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Review collected in partnership with Hyatt Hotels
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Michael Yuhas, Guest Services / Front Office at Hyatt Regency Long Island
Responded 2 weeks ago
Thank you for sharing your experience while visiting our property. Hyatt's current COVID-19 cleaning policy is to service rooms on every third day of a guest's stay unless otherwise requested by the guest. However, guests are welcomed to request service outside of that schedule by informing the front desk upon check-in. We have also addressed your concerns about the noisy air conditioning and unusual check-in experience with our teams here.
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PRICE RANGE
$131 - $222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency long island hotel hauppauge, hyatt regency hotel hauppauge, hyatt long island, hyatt windwatch
LOCATION
United StatesNew YorkLong IslandHauppauge
NUMBER OF ROOMS
357
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Claim Your Listing Frequently Asked Questions about Hyatt Regency Long Island
Which popular attractions are close to Hyatt Regency Long Island?
Nearby attractions include Escape Game Long Island (4.8 miles), Padlocked Inc (2.5 miles), and Regal Cinemas Ronkonkoma Stadium 9 Movie Theater (4.5 miles).
What are some of the property amenities at Hyatt Regency Long Island?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hyatt Regency Long Island?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Hyatt Regency Long Island?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hyatt Regency Long Island?
Yes, free parking is available to guests.
What are some restaurants close to Hyatt Regency Long Island?
Conveniently located restaurants include Maureen's Kitchen, Alpine Bakery, and Branchinelli's Pizza & Restaurant.
Are there opportunities to exercise at Hyatt Regency Long Island?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hyatt Regency Long Island?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Long Island offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Regency Long Island?
Many travelers enjoy visiting St. James General Store (5.0 miles), Sagtikos Manor (7.7 miles), and Setauket Neighborhood House (9.4 miles).
Is Hyatt Regency Long Island accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.