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Red Roof Inn Buffalo - Hamburg

Traveler (17)
Room & Suite (11)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Golf course
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Room features
Air Conditioning
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Location
Full view
Contact
5370 Camp Rd, Hamburg, NY 14075-2749
Getting there
Buffalo Niagara Intl Airport15 mi
Niagara Falls Intl Airport25 mi
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Reviews & more
319Reviews
25Photos
2Q+A
93Room tips
Traveler rating
  • 115
  • 101
  • 54
  • 28
  • 21
Time of year
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Popular mentions
I have stayed at this hotel a few times. Rooms are always clean, comfortable, and good value. Check in is always easy. Staff is super awesome,especially Katie Gilley. She is always so helpful, kind and courteous!!!
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Response from GM-RRI055-Hamburg, General Manager at Red Roof Inn Buffalo - Hamburg
Responded 1 week ago
Thank you for taking time to give us such a nice compliment. I was also very pleased that my GSR Katie made you feel so welcome and accommodating. It is our goal to exceed your expectations. We look forward to seeing you again soon and thank you for choosing Red Roof Inns!
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On october 4th i Called to inquire about a couple of rooms for sunday for my crew and I, I spoke with Lady Zapata she was very polite kind and curtious, Also very professional when telling me there was a possibility there might not be any rooms because of the bills game, I
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Response from GM-RRI055-Hamburg, General Manager at Red Roof Inn Buffalo - Hamburg
Responded 1 week ago
I want to thank you for taking the time from your busy schedule to share your experience on Trip Advisor. Your comfort and satisfaction is our number one priority and I am happy to read that we exceeded your expectations. I will share your review with the entire staff as it serves as recognition to a job well done and encouragement to continuously improve upon our service. Thank you again for sharing your experience and we hope you visit us soon.
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I visited this location and was a great and friendly staff I talk to the general manager and John and were extremely helpful on giving information, and a great deal I also noticied the maintenance guy quite often, i belive his name was josh,and I love the fact that is pet
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Response from GM-RRI055-Hamburg, General Manager at Red Roof Inn Buffalo - Hamburg
Responded Oct 18, 2018
Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We sincerely appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness of our guestrooms , which we believe are critical and distinguishing features that sets our property apart from the competition and generates loyalty to the Red Roof Inn brand. I will be sure to pass along your positive comments to the rest of the Team, as we appreciate the efforts put forth to ensure our guest's satisfaction. We look forward to welcoming you again on your next visit to the area.
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Make sure you get a room facing away from the traffic! I was tired so I slept though it but it could bother some people. The place was clean, and smelled clean, with fast food nearby. It was more expensive than I thought it should be for a Red Roof Inn which is the major
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Response from GM-RRI055-Hamburg, General Manager at Red Roof Inn Buffalo - Hamburg
Responded Oct 18, 2018
We appreciate your comments regarding the hotel staff's level of service, overall condition and cleanliness Thank you for taking the time to complete an on-line review of our property. I sincerely appreciate your constructive comments regarding your recent stay at the Red Roof Inn - Hamburg. Please accept my sincerest apologies for the overall experience, as clearly we failed to meet your expectations relative to the price / value relationship.
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Arrived September 11, 2018, I had just driven over 700 miles for a seven day visit to New England , and was exhausted. The maintenance man went with me to look at a room. He stated they had a mold problem in the past, and there was no mold in the rooms anymore. The first room
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Response from GM-RRI055-Hamburg, General Manager at Red Roof Inn Buffalo - Hamburg
Responded Oct 18, 2018
Thank you for taking time from your schedule to review our property, as we always appreciate constructive feedback. Please accept my sincerest apologies for the overall condition of the room during your recent stay with us, as complete guest satisfaction is our goal. I can assure you we have reviewed the rooms condition to ensure there was no mold issues and the room was cleared, Furthermore feel free to contact me directly at the property (716) 648-7222 or via e-mail at i0055@redroof.com, as I would like to offer compensation for the inconveniences encountered. Thanks in advance for your time and consideration.
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inside the room 2
inside the room 1
Standard Red Roof floor plan and in great condition
Photo provided by managementRed Roof Inn Buffalo - Hamburg
King
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I think it is possible. It would be best to contact them directly and make arrangements. Enjoy.
0 votes
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does this hotel offer shuttle service to the bills stadium?
No it does not offer any type of shuttle service. There are local taxi services though
1 vote
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"Facing the woods is the most quiet but if you want a bit more sunshine facing the highway is the best"
"Go to another motel"
"The standard rooms are small, if this is an issue the larger rooms are less than 5.00 more"
"If you need a larger desk and/or larger tv try the Superior King."
"Call hotel direct for Reservations. RR call center put us in a room that we refused, once we opened the door."
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PRICE RANGE
$57 - $118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
red roof hotel hamburgred roof inn hamburghamburg red roof inn
LOCATION
United StatesNew YorkHamburg
NUMBER OF ROOMS
108
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