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Red Roof Inn Buffalo - Hamburg

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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Red Roof Inn Buffalo - Hamburg
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277 Reviews from our TripAdvisor Community

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Showing 273: English reviews
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Aberdeen, Scotland, United Kingdom
Reviewed 2 weeks ago

Not really anything special. Does the job. Comfy bed and decent stock of towels. Small desk for a laptop and a chair to go with it. Felt a little drafty at times but not sure if that's because of the heating unit or if a seal around the door (which opens directly to the outside of the building) was gone...

Thank Reuben M
Halifax, Canada
Reviewed 3 weeks ago via mobile

After a long day of driving - most of it in the rain - it was great to arrive at our motel. Easily accessible off the I-90. No extras but the room had all the essentials and was very clean. Price was right for the location.

Thank Jim d
Reviewed March 22, 2017 via mobile

Ashley at the front desk is ALWAYS friendly and helpful whenever I stay here. Her service coupled with clean rooms makes this hotel a nice stay. The rooms are tired but very clean. Close to everything in the Southtowns

Thank Bret A
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Bret A: Thank you for taking time from your schedule to review our property, as we always seek out constructive feedback to improve our operation. We sincerely appreciate your comments regarding the hotel staff's level of service and overall cleanliness of our guestrooms, which we believe are critical and distinguishing features that sets our property apart from the competition...

Reviewed March 17, 2017 via mobile

People w/ pets - just stop it. Nobody wants to sleep in a bed where your dog was sleeping. And cleaning staff - I realize it's not a great job & I feel for you so I'm not gonna ridicule you, but the bedding had dog hair ALL OVER it. I had to request a 2nd room, & I had...

Thank Frank H
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear Frank H: Thank you for taking the time to complete an on-line review of our property. I sincerely appreciate your constructive comments regarding your recent stay at the Red Roof Inn Buffalo - Hamburg. Please accept my sincerest apologies for the overall experience, as clearly we failed to meet your expectations relative to Housekeeping services, which led to a...

Reviewed February 19, 2017

The hotel is a little dated and could use some TLC. There is no facility to offer the breakfasts that are included with all the other Red Roof hotels. There is a "forest" where pets can roam, but not a specific dog walking area.

Thank CSCTravelAgentKim
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Dear CSCTravelAgentKim: At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us and we appreciate your time and consideration. In reviewing your comments, I wanted to take this opportunity to address issues noted. While our property was renovated in 2012 which included all new carpeting, all new beds and bedding,...

Albany, New York
Reviewed January 27, 2017

First, let me say the staff is friendly, helpful. And they knew about & were apologetic for my rooms' condition and bugs. HOWEVER, #1. " they couldn't do anything for me; because I booked thru Expedia/hotels.com" . #2. Why should anyone have to see something in the tub that looks like dirt or worse?? also, tub does not have a...

Thank Sparkle D
GM-RRI055-Hamburg, Manager at Red Roof Inn Buffalo - Hamburg, responded to this review

Thank you for taking the time to tell us about your experience at the Buffalo Hamburg Red Roof. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the concerns noted relative to the condition of the tub, as the finish is in need of repair. While this is just a cosmetic issue,...

Reviewed December 5, 2016

We stayed in Hamburg recently for one night (not a football night) & decided to stay here based on most reviews we read. Of the comparatively priced motels in the area, this place had the best reviews; which is why we chose it. We had stayed at a Red Roof Inn once before & were pleasantly surprised. This one was...

Thank happycdn
Alexandria, VA
Reviewed October 17, 2016

Stayed here 10/2016 for two days (Saturday through Monday) for a Buffalo Bills game. I reserved a Superior One King bed room. I received a good rate through hotels.com. Location: I was about 5 miles from the stadium. The route that we went took us about 10 minutes to get to the stadium at 1030. The traffic was coming from...

2Thank shsabres
New York City, New York
Reviewed September 25, 2016 via mobile

I am redi member so I got premiere room. Was definitely worth the extra 5 bucks. Was clean, a little small, but could not beat the price. It was, updated tho and had nice work station. Would definitely worth the money and good place to keep your budget low.

Thank Dino G
Cloquet, Minnesota
Reviewed August 29, 2016

It's an okay place, but carpeting should really be replaced in rooms. The bathroom ceiling vent was disgusting. Left a small butterfly pin on desk while we were out, and it went "missing". Called the front desk, but nothing was turned in. I would stay there again if desperate.

Thank lmhoov68
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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access

Additional Information about Red Roof Inn Buffalo - Hamburg

Address: 5370 Camp Rd, Hamburg, NY 14075
Location: United States > New York > Hamburg
Price Range: $70 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Buffalo - Hamburg 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Hotel Hamburg
Red Roof Inn Hamburg
Hamburg Red Roof Inn
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Questions & Answers

Here's what travelers have asked, with answers from Red Roof Inn Buffalo - Hamburg staff and other travelers.
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Findlay, Ohio

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Questions? Get answers from Red Roof Inn Buffalo - Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Several other choices for similar price at the same location be sure to check them out./ Watermark Grill there has great food.”
SparkleD_12, Jan 27, 2017 | Read review
“select a room not facing the highway...”
lmhoov68, Aug 29, 2016 | Read review
“Choose another hotel”
, Aug 27, 2016 | Read review
“Choose a room that is NOT on the NYS Thruway side.”
732cathiev, Aug 1, 2016 | Read review
“Reserve a room well in advance if you need a first floor room due to no elevator at this hotel”
Cottonhead, Jul 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$69* /night
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Prices are for 1 room, 2 adults
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