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Super 8 Hamburg

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Super 8 Hamburg
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250 Reviews from our TripAdvisor Community

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There are newer reviews for Super 8 Hamburg
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Showing 245: English reviews
Greencastle
Reviewed September 16, 2016

If you are traveling on I 90 west of Buffalo, NY and looking for a place to stay for the night, I would suggest avoiding the Super 8 in Hamburg. It is quite run down. The hallway carpets are shot, the room was musty, the AC sort of worked, the towels are clean but not the least bit soft, you...

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Helpful?
Thank gregaf
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

It's our ambition to give you a five star experience, and it's disheartening to discover that this is not the impression we left you with. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We hope to see you again someday and to transform your opinion of our hotel and service.

Efland
Reviewed August 14, 2016

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Thank Kelvin F
Management response:

Minerva, Ohio
Reviewed August 9, 2016

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Thank 622curtisr
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Pittsburgh, Pennsylvania
Reviewed August 9, 2016

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Thank vickyc839
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Buffalo, New York
Reviewed August 2, 2016 via mobile

Water pressure: great shower here. Cleanliness: meh. I've seen cleaner but it smells clean and seems clean Staff: hard to understand somethings as the desk clerk had a thick middle eastern accent. Beds:n a+ in our book. We had two queens and it was great. Good pillows as well. Random Facts: Lots of food places around, basic cable, flat screen....

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Thank Chris E
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Thank you for taking the time to complete a TripAdvisor review of your recent stay, we are very happy to hear you enjoyed your stay and keep visit us during your travels we will be sure to keep up the great work and thank you again. Jaya P.

Erie, United States
Reviewed July 27, 2016

This hotel is "linked" with the Quality Inn next door. You have to use their ice machine, their pool. There is NOT an outdoor pool and the air conditioning is very poor. It was off when we arrived at 6 pm and it took all night running it at 62 to cool the room down. We called the front desk...

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Helpful?
Thank Eric A
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Thank you for take the time to complete a review of your recent stay, I am very sorry about some of the issues that you experienced during your stay, we will be sure to work with the staff to make sure that any issues are addressed in a timely manner. We hope you will give us a second chance to...

London, Canada
Reviewed July 25, 2016

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Thank Luis G
gmsuper8hamburg, General Manager at Super 8 Hamburg, responded to this review

Wichita, Kansas
Reviewed July 15, 2016

this hotel is undergoing some renovation at this time. But you will not find a more wonderful host and hostess to greet you and ensure that your stay with them is as comfortable as possible. My 88 year old parents and I stayed on our way to Vermont and again on the way back to Kansas. I highly recommend this...

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Thank 980colind
Management response:

Thank you for writing review of your resent stay, we are very happy you enjoyed your stay.we hope you will continue to visit us when you come back to the area.see you soon and thank you once again Jaya P.

Woodbine, New Jersey
Reviewed July 12, 2016

They allowed us to check in early very nice. When we checked into the room there was blood on the floor. They decided to not clean it up with bleach, so diseases can last up to 7 days. We proceeded to complain and the (manager) said it was hear say even after we showed them pictures. Only gave us $20...

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Helpful?
Thank 258jaymiep
-HotelManagementNY, Guest Relations Manager at Super 8 Hamburg, responded to this review

Dear 258jaymiep, I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you will...

Ludlow, Massachusetts
Reviewed July 3, 2016

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Thank jeetramos1973
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Super 8 Hamburg

Address: 5442 Camp Rd, Hamburg, NY 14075-2749
Location: United States > New York > Hamburg
Price Range: $66 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Hamburg 2*
Number of rooms: 54
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Questions & Answers

Questions? Get answers from Super 8 Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“bed is very comfortable and quit hotel”
 of 5 bubbles 843harrisp, Jan 5, 2016 | Read review
“Stay at Quality Inn next door”
 of 5 bubbles B5604QLMike_S, Aug 28, 2015 | Read review
“No elevator in hotel. Hallways dark & dingy. Stairs difficult if disabled. Cleaning staff up and yelling in the halls.”
 of 5 bubbles spookitty, Jul 10, 2015 | Read review
“Stay at another motel. And, not the Quality Inn attached to the same property here. It did not seem much better.”
 of 5 bubbles 787sh, Aug 13, 2014 | Read review
“Do your research, do not just go on blind faith”
 of 5 bubbles 825denicec, Jul 23, 2014 | Read review
5 of 5
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