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Quality Inn

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Quality Inn
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94 Reviews from our TripAdvisor Community

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Showing 93: English reviews
New York
Level Contributor
79 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I didn't think the hotel was as bad as the other reviews said. They are remodeling. My room was clean and large. We needed a sofa sleeper, when we arrived it was open and set up, which was a nice surprise. The indoor pool is very very small. There were 5 people in it and there was no moving room.... More 

Helpful?
Thank lafprop
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This was our 4th year staying at this location with a large group of friends & with kids. It certainly isn't fancy but always had been clean with great staff. We choose here due to its proximity to Ralph Wilson Stadium, outdoor pool and a great dive bar! We were disappointed to find that the outdoor pool & best dive... More 

Helpful?
Thank bmacgoo
Erie, Pennsylvania
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 17, 2016

Room had plenty of space and was clean. There is remodeling going on and it appears a major renovation is under way. Staff interaction was okay , but did not have any specific experience to praise the staff for .

Helpful?
Thank Regis S
Hillsborough, New Jersey
Level Contributor
64 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 17, 2016 via mobile

While the hotel is undergoing renovations, and the new lobby is nice, the rooms have not been renovated. Most everything was okay, but that's the best I can give it! In our room, the faucet was not attached to the sink. The A/C worked well, we got a decent nights sleep.

Helpful?
Thank K16kid
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 12, 2016

Me and my family came there on Saturday 07-09-16 around 1pm. Check in at this hotel at 3pm. So I asked receptionist which was not friendly, what is our options, and can we pay first and then come back later, he told us to have a seat and went on the street and started smoking. I think it was very... More 

Helpful?
Thank Julia L
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 6, 2016

My sister and her husband arrived at the Quality Inn on Camp Road after their wedding to find out that there was not a room available for them despite the fact that they had reserved a block of rooms for the wedding. The employee at the desk called the hotel manager, who was rude and unaccommodating and said that we... More 

Helpful?
Thank Jen T
Level Contributor
7 reviews
3 hotel reviews
2 of 5 stars Reviewed May 24, 2016

Our first challenge was finding the desk to check in; it's not marked at all. I wandered around the building in my car and then on foot. Clerk was professional and helpful and mentioned breakfast .... near the front desk, in an area under construction! I'll take a sprinkle of sheet rock dust on my french toast please. So obviously... More 

Helpful?
Thank Carlyq80
Rock Island, Illinois
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 28, 2016

Room was very comfortable. (had room with 2 Q beds) There was also a couch and coffee table, refrigerator and microwave. Free Wi-Fi was excellent. The only complaint I have, is that the beds were high, however, once up in the bed it was really comfortable. It's only a complaint because I am getting older!

Helpful?
Thank jltsc09355
Liverpool, New York
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2015

I travel quite frequently on business and have found the staff at this Quality Inn very friendly. They appreciate your business and do the little things that make my stay more enjoyable. For instance, this was my 50th day this year in Choice Hotels and the desk manager Jamie made a big deal congratulating me on this milestone. They always... More 

Helpful?
Thank Rick G
Markham, Canada
2 reviews
1 of 5 stars Reviewed December 7, 2015

I am by no means a picky person so for me to sit down and write a poor review, the experience has to have been one to remember. Long story short, when going to grab the ice bucket which I would assume would be empty.. To my surprise, it was half full with popcorn. The hair dryer in the bathroom... More 

Helpful?
Thank Laura M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Quality Inn

Address: 5440 Camp Rd, Hamburg, NY 14075-2749
Location: United States > New York > Hamburg
Price Range: $62 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn 3*
Number of rooms: 86
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