We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Comfort Inn & Suites

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Comfort Inn & Suites
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

141 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 139: English reviews
1 of 5 stars Reviewed 1 week ago

We had pet hair in our beds! Made hotel mgr aware, he said he would comp my room. That was over a month ago and now he won't return my calls or come to the phone when I call the front desk number for the hotel. Dirty hotel , worthless hotel mgr. I clearly didn't get what I paid for... More 

Helpful?
1 Thank James Y
Pleasant Valley, New York
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

When you check in they make you sign a statement that you will be fined if you smoke BUT when I get to the room it reeks of smoke and half a bottle of room spray later - still stinks. - No help from front desk. The stink was present for 3 day stay. Sheets on one bed were dirty... More 

Helpful?
1 Thank ZTravels2010
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

You'd think at 185 per night that one staff member might acknowledge my presence. But no. Not a single hello, no eye contact. Nothing great about this place, certainly look elsewhere. Bathroom slightly dirty upon checking in, really stale smells throughout the room.

Helpful?
1 Thank Christina T
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

poor service,dirty room the front dest did noting when i complained The front desk said she would leave a note with the manager and with housekeeping the next day we were there nothing was clean the olny thing housekeeping did was made the bed,we complained the front dest said thay would get me a manager when you pay that kind... More 

Helpful?
1 Thank Tamar W
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 19, 2016 via mobile

This is long, hope you take a few to read it all the way through! We went to Darien Lake and stayed over night here on a Saturday night. We were leaving in the morning to go to Waldameer. Here's a list of things to be mindful of when choosing this hotel. Door handles are broken on most of the... More 

Helpful?
1 Thank Erick S
Toronto
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed June 10, 2016

I stayed at this hotel last Friday evening, June 3rd with my daughter for a dance competition occurring the next day. I had no issue with the room, the hotel or any aspects of my stay except for my personal safety and that of my daughters. Most disturbing is that I registered my concern with the front desk the next... More 

Helpful?
2 Thank jennifer99
Syracuse, NY
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed June 6, 2016

When we checked in at 6:00, the front desk clerk was on the phone with someone mentioning that they weren't going to have enough rooms for people that had reservations. In my opinion, what kind of hotel runs this way? Thank God we got there at 6:00. After she got off the phone, she gave us our room number, which... More 

Helpful?
1 Thank gandp0729
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 2, 2016

Air conditioning broken, nobody around to fix and no room available to transfer into. Wifi connection was worthless, wound up using my hotspot instead. Breakfast was awful...how a sausage puck can be tasteless, greasy and crunchy all at the same time is beyond me. The hotel was fully booked and the breakfast buffet was out of pretty much anything edible.... More 

Helpful?
1 Thank crashdummy61
Webster, New York
Level Contributor
130 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed May 29, 2016

It's right off Route 90 (although you need to watch for the sign as it sits back and we went past the road.) Rooms were clean although there was a slight cleaning odor. Some reviews mentioned traffic noise. We didn't hear that but there was hallway noise. My biggest problem (and I meant to mention it at checkout but forgot)... More 

Helpful?
Thank Luvocean3
Moline, Illinois
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2016

This is the second time we stayed at this Comfort Inn and have been satisfied both times. Staff is great and friendly with clean rooms and good free breakfast. Good WiFi. Convenient location close to interstate and Buffalo/Niagara Falls with a lower reasonable price.

Helpful?
Thank Busu48
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (10)
Viewed
Hotel & Grounds (5)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Dining (2)
Viewed
Room/Suite (11)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hamburg
0.0 mi away
Holiday Inn Express Suites Hamburg
0.1 mi away
Red Roof Inn Buffalo - Hamburg
0.3 mi away
Motel 6 Hamburg
Motel 6 Hamburg
#7 of 7 in Hamburg
2.5 of 5 stars 61 reviews
Show Prices
Show Prices
Show Prices
7.2 mi away
Country Inn & Suites By Carlson, Buffalo South I-90
5.4 mi away
BEST WESTERN PLUS the Inn of Lackawanna
14.1 mi away
Comfort Suites Buffalo
Comfort Suites Buffalo
#17 of 22 in Cheektowaga
4.0 of 5 stars 470 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Conveniently located off I-90 just a short drive to downtown Buffalo, Buffalo Bills Stadium and the Hamburg Fair Grounds. Newly renovated in 2015 to enhance your stay. Enjoy our indoor heated pool, exercise room and business center. Take advantage of our mini fridges and microwaves in our suites. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 3615 Commerce Pl, Hamburg, NY 14075-3638
Location: United States > New York > Hamburg
Price Range: $71 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, TripOnline SA, Expedia, Odigeo, Hotwire, Otel, Agoda, Choice Hotels, Hotels.com and Travelocity so you can book your Comfort Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn And Suites
Comfort Hotel Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay