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Radisson Hotel Niagara Falls - Grand Island

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Radisson Hotel Niagara Falls - Grand Island
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248 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Aurora, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

Although it's a bit dated, ( due for a renovation over the winter), it's still a great location and has great employees. We have been going there since it's glory days of the 80's. Love staying there. The view from the River View rooms is spectacular. The rooms and common areas are in need of repairs, but it is clean... More 

Helpful?
Thank GPR1957
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

As most visitors agree the hotel requires an update. Somehow we appeared to have ended up next to one of the main water pipes with a lot of neighbours showering before 6th. On the way to breakfast I saw a mouse running in the lobby. Maybe another hotel next time for me.

Helpful?
Thank Fabian J
Niagara Falls
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes this hotel needs updating - the Radisson realizes that and reno in the works- our room was clean, balcony on the river, the menu translations threw me off but whatever. Wifi once we asked how- Currants slow Friday night but food was good - Saturday buffet - ummm no - description started with chinese noodles and chinese cabbage -... More 

Helpful?
Thank Canamnf
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I spent 5 nights here and enjoyed our stay immensely. The staff was very friendly and the hotel was.very well maintained and clean. The bed was nice and comfortable. The grounds well kept and nicely groomed. We had a balcony with a view of the river which was very nice. We would definitely stay here again should... More 

Helpful?
Thank marynana07
Scott S, General Manager at Radisson Hotel Niagara Falls - Grand Island, responded to this review

Dear Marynana. Thank you for sharing your nice comments with us after your anniversary trip to Niagara Falls. We appreciate the comments and are glad you had such a great get away. I will be sure to share your comments with our staff who made everything special. We are new to Radisson and are looking forward to many upgrades which... More 

Delray Beach, Florida
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I debated how to write this review. My friend and I decided to stay here for our trip to niagra falls. I knew the hotel was a bit run down and will be getting a makeover this fall now that Radisson has taken over but I figured it would suit our needs. The room seemed clean and the beds were... More 

Helpful?
Thank Blackeyes24
Scott S, General Manager at Radisson Hotel Niagara Falls - Grand Island, responded to this review

Dear Sarah Thank you for again taking time to discuss the unfortunate situation with your stay last month. I am glad we were able to credit you for your certificates used and get your points re-posted. Again our apologies for the inconvenience. Cordially Scott S GM More 

Campbellsville, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was wonderful, clean and internet was great. The pool was great but the whirlpool was small but it was clean and there was a lifeguard on duty at all times. Will stay here again if in the area. The view was great and it was beautiful.

Review collected in partnership with Radisson Hotels

Helpful?
Thank Lisa C
Scott S, General Manager at Radisson Hotel Niagara Falls - Grand Island, responded to this review

Dewar Lisa Thank you for your nice comments after your recent stay to Niagara Falls. We hope you enjoyed the area as much as the hotel. We are planning on renovations this winter and hope you will stay with us again next year if your travels bring you to the area. We appreciate your business. Cordially, Scott Swagler GM More 

Richmond, Canada
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Very obvious water leakage signs on the ceiling. The ceiling paint peeled off and fell down on the coffee maker. Spider web also seen in the ceiling corner, hanging over the bed. See pics. 天花板有多处水渍痕迹而去尚未修复,天花板角落还能看到蜘蛛网悬在床头上方。酒店的维护状况差极了。 而且地理位置显得太偏了,有点荒。

Helpful?
Thank Junbai
Scott S, General Manager at Radisson Hotel Niagara Falls - Grand Island, responded to this review

Dear Junbai Thank you for your recent comments regarding your stay. We do take them seriously and hope that you notified the desk during your stay so that any problem could be rectified. We are new to the Radisson hotel family and apologize for the inconvenience. We recently replaced the main roof but I was unable to locate your room... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Radisson Niagara is a country-suburban, full service hotel located on the banks of the Upper Niagara River just 12 miles from Niagara Falls and 15 miles to the Buffalo area suburbs and Downtown Buffalo. We feature 263 guest rooms and suites with either 1 king size bed or 2 double beds. Every room has a walk out balcony and over half of our rooms overlook the river and spacious grounds. Each room includes hi definition cable TV and free internet access. We are adjacent to River Oaks Golf Course, a 7,200 Muirhead designed course with privileges as well as River Oaks Marina with short term slip rentals available as well as jet ski rentals. Enjoy the tranquil setting of our hotel after a busy day at the Falls or shopping. ... more   less 

Additional Information about Radisson Hotel Niagara Falls - Grand Island

Address: 100 Whitehaven Rd, Grand Island, NY 14072-1943 (Formerly Byblos Niagara Resort and Spa)
Location: United States > New York > Grand Island
Price Range: $71 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Niagara Falls - Grand Island 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
Grand Island Holiday Inn
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