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Radisson Hotel Niagara Falls - Grand Island

Priceline$101*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$119*
$101*
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$119*
$119*
$101*
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Radisson Hotel Niagara Falls - Grand Island
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324 Reviews from our TripAdvisor Community

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Showing 307: English reviews
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Reviewed 4 days ago NEW

my family stay here for one night, the hotel was booked by our travel agency. when we got into our room, we saw used bottle of water on the tray, but we ignored it, because it's already over 10 P.M., we were very tried and we thought we will not use it, and what we wanna do is take a...

Review collected in partnership with Radisson Hotels
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Helpful?
Thank miaonanc
Management response:

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. Mr. Miaonanc, I apologize for the unpleasant stay that you had with us and we will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels standards and...

Galveston, United States
HOTEL’S FAVORITE REVIEW
Reviewed September 27, 2016

We recently stayed at the Radisson Hotel Niagara Falls - Grand Island and had the best time ever. The hotel is Perfect for us! It has a quiet and serene atmosphere. It is in the process of being renovated but that was absolutely no problem. The rooms were clean and smelled good, the pools (inside and outside) were crystal clear,...

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Helpful?
Thank Debbie M
About Hotel's Favorite Review
Scott S, General Manager at Radisson Hotel Niagara Falls - Grand Island, responded to this review

Dear Debbie, Thank you for sharing your kind words with us after your recent stay here at Radisson Niagara/Grand Island. It was a pleasure speaking with you about the area and you certainly packed a lot into your trip. Once renovations are done, I hope you will get back up north to see us again. Winter time is really nice,...

Pune, India
Reviewed 4 days ago NEW

Travelled as a group. The rooms were nice and comfortable with all required amenities. The staff was helpful and friendly. It has a beautiful lawn. Sunrise view from the hotel room was an awesome experience. The lawn although green and beautiful needs tending as walking on it is fraught with risk of stepping on dog poop.

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Helpful?
Thank aranhaag
Management response:

Thank you for your feedback and for taking the time to write about your experience. Mr. Aranhaag, we are delighted to read that you enjoyed your stay with us and we look forward to your next stay.

Mumbai (Bombay), India
Reviewed 5 days ago NEWvia mobile

I visited this hotel while on a Niagara tour with my family. The room was quite good with basic amenities in place. The lobby is quite cosy and comfortable. Since this was just an overnight stay, we didn't have much time to explore the hotel. However a refreshing sleep was all we needed and we got it. Overall, a good...

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Helpful?
Thank anandsahastrabudhe
Management response:

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay with us.

Herndon, Virginia
Reviewed 1 week ago

I'm going to be fair here and review both my stays, one before their suites on the 4th floor were renovated, and one after. We just completed our stay at one of the newly renovated suites (Room 412). To start with, i want to point out that i had booked a regular room at this hotel in one of my...

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Helpful?
Thank jimitkr
Management response:

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. Mr. Jimitkr we apologize that your stay with us wasn't a pleasant one. I'll follow up with the various departments about the issues you brought up to ensure that these issues never happen again. I also want to...

Scranton, United States
Reviewed 1 week ago

Looks like old property, not well maintained. Shower in Business class room was not good. swimming pool area was not well maintained, Breakfast tables were not being cleaned and Breakfast service and quality was bad

Review collected in partnership with Radisson Hotels
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Helpful?
Thank 754archanas
Management response:

We apologize you were not satisfied with the condition of the hotel during your stay. Mr. Archanas, I'm sorry that your stay with us wasn't a pleasant one. I'll personally follow up with the different departments to ensure that these issues never happen again. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions...

Jamesville, New York
Reviewed 1 week ago

We recently stayed here because the rates were reasonable and it was close to the places we were visiting. We have stayed at Radisson hotels before and have come to expect a certain level of accommodation from the brand. This hotel is not quite there yet, but we could see progress. We stayed on the 6th floor with a nice...

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Helpful?
Thank Buckoranch
Management response:

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. Mr. Buckoranch I apologize that the condition of the room wasn't up to Radisson standards. We are working diligently to get the renovations finished and excited that you're willing to give us another chance when the hotel is...

Erie, Pennsylvania
Reviewed 1 week ago

We were in a "newly renovated" room which was not great. Small details showed the wear and tear of the hotel business. Paint chipping on bathroom door and in the room. One odd thing I noticed was that the light for the bathroom was outside the bathroom. I know rewiring isn't practical but I'm not sure why this was done...

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Helpful?
Thank codybeebe
Management response:

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room and with the condition of the hotel. Mr. Beebe I sincerely apologize for the condition of your room and that your stay with us wasn't a pleasant one. We will review the conditions of your room with our...

Buffalo, United States
Reviewed 3 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank K1512QJjudithm
Management response:

North Tonawanda, New York
Reviewed 3 weeks ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank royk401
Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Radisson Niagara is a country-suburban, full service hotel located on the banks of the Upper Niagara River just 12 miles from Niagara Falls and 15 miles to the Buffalo area suburbs and Downtown Buffalo. We feature 263 guest rooms and suites with either 1 king size bed or 2 double beds. Every room has a walk out balcony and over half of our rooms overlook the river and spacious grounds. Each room includes hi definition cable TV and free internet access. We are adjacent to River Oaks Golf Course, a 7,200 Muirhead designed course with privileges as well as River Oaks Marina with short term slip rentals available as well as jet ski rentals. Enjoy the tranquil setting of our hotel after a busy day at the Falls or shopping. ... more   less 

Additional Information about Radisson Hotel Niagara Falls - Grand Island

Address: 100 Whitehaven Rd, Grand Island, NY 14072-1943 (Formerly Byblos Niagara Resort and Spa)
Location: United States > New York > Grand Island
Price Range: $90 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Hotel Niagara Falls - Grand Island 3*
Number of rooms: 263
Reservation Options:
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Also Known As:
Holiday Inn Grand Island (Buffalo / Niagara) Hotel Grand Island
Grand Island Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Radisson Hotel Niagara Falls - Grand Island staff and other travelers.
5 questions
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Questions? Get answers from Radisson Hotel Niagara Falls - Grand Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“when you choose room, check everything complimentary stuff, towels, bed!!!”
miaonanc, 4 days ago | Read review
“Book through the hotel's own website. They notice that. We got a free upgrade to the suite just because we booked through their website”
jimitkr, 1 week ago | Read review
“6th floor rooms are not scheduled for renovation until fall of 2017”
Buckoranch, 1 week ago | Read review
“Don't pay extra for a suite, its not worth it!”
elizabethanton, Mar 22, 2017 | Read review
“Quiet escape for Niagra Falls activities along the Niagra River”
MH19620, Mar 9, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$101* /night
View Deal
Radisson.com$119
TripAdvisor$101
Expedia.com$119
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Prices are for 1 room, 2 adults
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