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    Mercure London Staines-upon-Thames Hotel

    Thames Street, Staines TW18 4SJ, England
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    12/3/2017 12/4/2017
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    $98
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    Traveler (194)
    Room & Suite (60)
    Dining (7)
    Sofitel London Heathrow
    11,755 reviews
    #2 of 22 hotels in Hounslow
    3.0 mi
     
    The Swan Hotel
    493 reviews
    #2 of 5 hotels in Staines
    0.2 mi
     
    The Boleyn Hotel
    276 reviews
    #4 of 5 hotels in Staines
    0.2 mi
     
    Travelodge Staines
    290 reviews
    #5 of 5 hotels in Staines
    0.3 mi
     
    Overview
    • Excellent22%
    • Very good40%
    • Average21%
    • Poor11%
    • Terrible6%
    Travelers talk about
    “thorpe park” (120 reviews)
    “mini fridge” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair access
    Conference Facilities
    Golf course
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (739)
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    151 - 155 of 675 reviews

    Reviewed July 29, 2016

    This hotel was a lovely surprise. The room was spotlessly clean and I had a little balcony and was overlooking the river. The bathroom, although small, had everything I needed. Including a lovely power shower. It was a very warm day when I was there,...More

    Thank Catherine777_13
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded September 1, 2016

    Dear Guest Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at Mercure Thames Lodge Hotel. I hope we can be part of your future travel plans. Kind regards, Eric-Enno Snel...More

    Reviewed July 28, 2016 via mobile

    The hotel was perfect distance from Thorpe park and also London the room was ok bed was comfy , breakfast was great couldn't fault it Only thing that lets it down is its in need of a freshen up and perhaps soft furnishings a wash...More

    Thank Rosie B
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded September 1, 2016

    Dear Guest Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards Eric-Enno Snel General Manager

    Reviewed July 28, 2016

    Upon arrival into reception this overnight stay was not looking good as the area looked dirty and very tired .... Having checked in and assigned my room in original part of the building. Well all I can say is that I turned around and request...More

    Thank sukibCheshireUK
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded September 1, 2016

    Dear sukibCheshireUK Apologies for not living up to your expectations. We’ll look into things, and I hope we can welcome you back to Mercure Thames Lodge Hotel some time in the future. Do feel free to call me or email me to discuss further. Kind...More

    Reviewed July 27, 2016

    Rooms are advertised as "bright and modern", this could not be further from the truth. The rooms are dirty...carpets, bedding, kettle. The bathroom was covered in mould and peeling paint. There is also no minbar in the rooms as advertised on the website. The "sofa...More

    Thank Shootingmerlin
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded September 1, 2016

    Dear Shootingmerlin Apologies for not living up to your expectations. We’ll look into things, and I hope we can welcome you back to Mercure Thames Lodge Hotel some time in the future. Do feel free to call me or email me to discuss further. Kind...More

    Reviewed July 26, 2016

    My partner and I stayed here for 3 nights in July 2016 as part of Thorpe Breaks. This location is absolutely ideal for guests wanting to visit Thorpe Park - it's less than a 10 minute drive and bus station is just across the road,...More

    1  Thank CNWXO
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded September 1, 2016

    Dear CNWXO Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Eric-Enno Snel General Manager

    Sofitel London Heathrow
    11,755 reviews
    #2 of 22 hotels in Hounslow
    3.0 mi
     
    The Swan Hotel
    493 reviews
    #2 of 5 hotels in Staines
    0.2 mi
     
    The Boleyn Hotel
    276 reviews
    #4 of 5 hotels in Staines
    0.2 mi
     
    Travelodge Staines
    290 reviews
    #5 of 5 hotels in Staines
    0.3 mi
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Golf course
    Details
    • Price range
    • $91 - $169 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Priceline, Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Cancelon, Hotwire, TripOnline SA, HotelQuickly and Cheap Tickets so you can book your Mercure London Staines-upon-Thames Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Surrey >
    • Staines
    • Also Known As
    • Mercure Thames Lodge Staines Hotel Staines ,
    • Mercure Thames Hotel Staines ,
    • Accor Thames Hotel Staines
    Add Photo Photos
    Traveler (194)
    Room & Suite (60)
    Dining (7)
    Pool & Beach (5)
    Hotel & Grounds (134)
    Bathroom (10)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
    The Swan Hotel
    493 reviews
    .21 miles away
     
    The Boleyn Hotel
    276 reviews
    .22 miles away
     
    Travelodge Staines
    290 reviews
    .34 miles away
     
    Sofitel London Heathrow
    11,755 reviews
    3.03 miles away
     
    Nearby Restaurants
    Sushi Nara
    328 reviews
    .17 miles away
    Turtle Bay
    289 reviews
    .16 miles away
    Momo Cafe
    218 reviews
    .17 miles away
    Nostrano Lounge
    153 reviews
    .17 miles away
    Nearby Attractions
    Staines Bridge
    78 reviews
    .24 miles away
    Vue Staines Cinema
    198 reviews
    .23 miles away
    Lino Statue
    60 reviews
    .19 miles away
    Staines Railway Station
    96 reviews
    .35 miles away
    Ask a question
    Questions & Answers
    Itsitaleigh
    October 16, 2017|
    AnswerShow all 4 answers
    Response from gilles h | Reviewed this property |
    better call directly the Hotel,
    0
    Votes
    hnicholas69
    August 14, 2017|
    AnswerShow all 2 answers
    Response from Mary G | Reviewed this property |
    Hi I do not think that will be a problem they have a room behind reception to store luggage
    1
    Vote
    hnicholas69
    August 14, 2017|
    AnswerShow all 7 answers
    Response from PreacherKane | Reviewed this property |
    Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
    0
    Votes
    Room Tips
    "Avoid or ask for a room in the extended part of the property."
    Read review
    "Don't stay here never again will I stay here"
    Read review
    "If you could get a quiet room on the river side of the building that may be better"
    Read review
    "choose the river side room"
    Read review
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