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Mercure London Staines-upon-Thames Hotel

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Traveler (270)
Room & Suite (85)
Traveler (270)
Room & Suite (85)
Dining (6)
Overview
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Thames Street, Staines TW18 4SJ England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
Additional information
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Offers from Mercure London Staines-upon-Thames Hotel
Special Offer:CHEAPEST ONLINE RATES!
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Rooms
Dec 2Dec 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (831)
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LanguageEnglish
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175
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50
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All reviews thorpe park package deal the ground floor the hotel car park bus station view of the river buffet breakfast town centre an upgrade theme park lovely hotel booked this hotel double room free parking stayed here for one night lots of choice minute drive
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1 - 5 of 762 reviews
Reviewed yesterday

There are so many good things about this hotel which are offset by trivial things, which could easily be attended to. Hotel is in an excellent position backing onto the Thames. Suggest paying the £10 up grade to river view. Breakfast and dinner were really...More

Thank y_monaghan
Hotel's Favorite
Reviewed August 18, 2018 via mobile

Stayed for one night and arrived quite late. The staff were friendly and took us straight to our room. The ground floor room was decorated really nicely, the bathroom in particular. We ordered room service which was absolutely delicious and good portions for the price....More

2  Thank Lau_alice_Wa
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded August 20, 2018

Dear Sarah W, Thank you for taking the time to write a review. This is very much appreciated. I am glad that your stay was satisfactory and the staff friendly. Thank you for the kind comments regarding the room service. We are indeed located close...More

Reviewed 1 week ago via mobile

The room I stayed in was dreadful. I even paid for an upgrade ahead of my stay. It looked very dated, the bed was very uncomfortable and the bathroom needs a lick of paint.. The staff are very good and parking is handy. I couldn’t...More

1  Thank jim_williams_1970
Response from MercureThamesLodge, Manager at Mercure London Staines-upon-Thames HotelResponded 1 week ago

Dear jim_williams_1970, Thank you for taking the time to write a review. This is very much appreciated. I am sorry to read that on this occasion we did not meet the expected standards. My sincere apologies over any inconvenience caused. I will certainly share your...More

Reviewed 1 week ago via mobile

We booked as a couple, staying just the one night, as part of a short breaks deal with Thorpe park. Can't comment on the price as was part of the deal, but we did feel it was cheap. Located right near the centre of town,...More

Thank Loren2624
Response from MercureThamesLodge, Manager at Mercure London Staines-upon-Thames HotelResponded 1 week ago

Dear Loren2624, Thank you for your kind review. This is very much appreciated. I am glad you liked the hotel, facilities and the breakfast. We will share these nice comments with the team members. We do hope we can welcome you back to the Mercure...More

Reviewed 2 weeks ago via mobile

Our family and friends have had many happy events hosted by as we used to know it ‘Thames Lodge Hotel’. We have had Weddings, Anniversaries, Mum’s Ninetieth Birthday celebration at the hotel and Christmas luncheons. We recently stayed for a quick visits to friends 08—09th....More

1  Thank winchman65
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 1 week ago

Dear winchman65, Thank you for your review. This is very much appreciated. I am sorry on this occasion we did not meet the expected level of service. I believe my colleague has already contacted you directly to discuss your concerns and issues and we will...More

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About
Description
Set on the River Thames, this town centre hotel offers 79 en suite bedrooms. Only 3 miles to Thorpe Park and 12 miles to Heathrow with easy connections to Central London, Twickenham and Windsor. The restaurant & More terrace bar offer a panoramic view of the river. . Easy access via the M25, with free parking (30 spaces) & free mooring. Free use of our local leisure centre (Gym, indoor pool & Jacuzzi) Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Refrigerator in room
Pool
Beachfront
Breakfast included
Fitness Center with Gym / Workout Room
Room types
Non-Smoking Rooms, Suites
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites
Number of rooms
88
Price range
$80 - $160 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Thames Lodge Staines Hotel Staines
,
Mercure Thames Hotel Staines
,
Accor Thames Hotel Staines
Location
United Kingdom > England > Surrey > Staines
Hotel class
Contact Information
Room types
Non-Smoking Rooms, Suites
Number of rooms
88
Price range
$80 - $160 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Thames Lodge Staines Hotel Staines
,
Mercure Thames Hotel Staines
,
Accor Thames Hotel Staines
Location
United Kingdom > England > Surrey > Staines
Photos
Traveler (270)
Room & Suite (85)
Dining (6)
Pool & Beach (6)
Nearby
Nearby HotelsSee all 6 nearby hotels
The Swan Hotel
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The Boleyn Hotel
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Premier Inn Staines-upon-Thames Hotel
34 reviews
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Travelodge Staines
391 reviews
.34 miles away
Nearby RestaurantsSee all 107 nearby restaurants
Sushi Nara
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.18 miles away
Momo Cafe
239 reviews
.18 miles away
Turtle Bay
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.16 miles away
Nostrano Lounge
246 reviews
.17 miles away
Nearby AttractionsSee all 15 nearby attractions
Staines Bridge
93 reviews
.25 miles away
Lino Statue
84 reviews
.33 miles away
Vue Staines Cinema
247 reviews
.23 miles away
Staines Railway Station
110 reviews
.38 miles away
Questions & Answers
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Itsitaleigh
October 16, 2017|
AnswerShow all 4 answers
Response from gillesh223 | Reviewed this property |
better call directly the Hotel,
0
Votes
hnicholas69
August 14, 2017|
AnswerShow all 2 answers
Response from Mary G | Reviewed this property |
Hi I do not think that will be a problem they have a room behind reception to store luggage
3
Votes
hnicholas69
August 14, 2017|
AnswerShow all 7 answers
Response from PreacherKane | Reviewed this property |
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
0
Votes
Room Tips
"I had a car park view! River view would be nicer"
lisajjo
2 weeks ago
Read review
"Just don't go here!"
84805PeterS84
Sep 20, 2018
Read review
"The corridor would have been a cooler option than the bedroom."
6Bloke6
Sep 3, 2018
Read review
"Rooms on level 1 have river facing balcony. You may be able to get one if you request early enough."
ozwanderer2018
Sep 2, 2018
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