We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Mercure London Staines-upon-Thames Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure London Staines-upon-Thames Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

612 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 558: English reviews
Tulsa, Oklahoma
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 2 nights while actually visiting London. The location is close to Heathrow and we had a rental car due to a large amount of luggage for an upcoming road trip, so no driving in crowded London. A 10-15 minute walk gets you to the train station followed by a 30 minute ride to Waterloo Station, so... More 

Helpful?
Thank clkc86
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Visited Thorpe Park and stayed at the Mercure hotel. Wonderful visit. Fabulous clean room overlooking the Thames with a balcony. We stayed in the hotel for dinner and food was lovely. Sooo much choice for breakfast too. Staff couldn't do enough for you. Only issue I had was as I'm a light sleeper I heard every floor creak and train... More 

Helpful?
Thank zoe d
London, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were 2 walkers completing another 2 days of the Thames Path long distance walk and all we needed was a good, "value for money" bed for the night to rest our weary feet. We stayed on Saturday 17th September. The hotel itself looks a little tired from the outside but was pleasant enough inside. We stayed in room 79... More 

Helpful?
Thank Neil45_and_Tara35
Scotland, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Room was comfortable and clean with good facilities, but promised river view was completely blocked by trees and very warm at night - could do with air conditioning or lighter duvet in summer months. We dined there one evening and the food was very good - breakfast excellent. Staff helpful and friendly. Only 3 minor gripes: hairdryer annoyingly fixed into... More 

Helpful?
Thank HexieB
Manchester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Considering the price of the hotel I was really disappointed to find that our room was only half decorated! That and the exposed wires in the bathroom on the towel rail were pretty bad, also the attitude of the cleaners was out of line, being ordered to check out of our room so they could clean despite the fact we... More 

Helpful?
Thank Beckybud88

Travelers are raving about these Staines hotels

4.5 of 5 stars
Show Prices
4 of 5 stars
Show Prices
4 of 5 stars
Show Prices
4 of 5 stars
Show Prices
Surrey, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I ran a training course in the Conservatory Conference room on one of the hottest days of the year - the board room style facilities were top notch, the aircon kept us all cool as we (in our breaks) looked out at the Thames and at the various river going vessels which meandered by throughout the day. Lovely food brought... More 

Helpful?
Thank RunnymedeTraveller
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Hotel is close to Thorpe park and provides an adequate place to stay. Centrally located for town centre to visit other local shops or restaurants . Nice views onto Thames. We both enjoyed the meal at the hotel and staff were friendly. Nice bar and lounge area

Helpful?
Thank Hugh W
Scotland
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff were universally friendly and helpful. The riverside room had no view because of trees, unfortunately no others were available. It was a long walk and two flights of stairs to the room. There was no mirror with lighting suitable for applying makeup. No room safe. Other than these minor points it was a very pleasant stay. The chips... More 

Helpful?
Thank WhistlerMad
Liverpool, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

I stay in hotels once or twice a week almost every week of the year. I think this possibly the worst I have stayed in for a good while. It was not absolutely the worst, however after paying >£100 I was marginalised by coach parties. After a late finish at work I arrived at the hotel around 7pm (having been... More 

Helpful?
Thank work_traveler_87
Bristol, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for one night as part of the Thorpe park package. I have to say my girlfriend and I thoroughly enjoyed our stay here, the staff were very helpful and the room was spotless. Free WiFi, free parking and an excellent free buffet breakfast, either cooked food or cereals. All in all we would definitely stay here and would... More 

Helpful?
Thank Gavin M
Questions? Get answers from hotel staff and past guests. Ask a question

146 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (124)
Viewed
View from Room (13)
Viewed
Room/Suite (21)
Viewed
Hotel & Grounds (17)
Viewed
Pool/Beach Area (5)
Viewed
Dining (5)
Viewed
Bathroom (5)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Business Center/Function Rooms (1)
Viewed
Room/Suite (6)
Viewed
Dining (2)
Viewed
Hotel & Grounds (3)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Staines
0.2 mi away
The Boleyn Hotel
The Boleyn Hotel
#5 of 5 in Staines
3.5 of 5 stars 225 reviews
1.3 mi away
the runnymede-on-thames
2.1 mi away
The Stanwell Hotel
The Stanwell Hotel
#1 of 5 in Staines
4.0 of 5 stars 402 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
Great Fosters
Great Fosters
#1 of 5 in Egham
4.5 of 5 stars 876 reviews
3.2 mi away
Savill Court Hotel & Spa
0.3 mi away
Travelodge Staines
Travelodge Staines
#4 of 5 in Staines
4.0 of 5 stars 213 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Set on the River Thames, this town centre hotel offers 79 en suite bedrooms. Only 3 miles to Thorpe Park and 12 miles to Heathrow with easy connections to Central London, Twickenham and Windsor. The restaurant & terrace bar offer a panoramic view of the river. . Easy access via the M25, with free parking (30 spaces) & free mooring. Free use of our local leisure centre (Gym, indoor pool & Jacuzzi) ... more   less 

Additional Information about Mercure London Staines-upon-Thames Hotel

Address: Thames Street, Staines TW18 4SJ, England
Location: United Kingdom > England > Surrey > Staines
Price Range: $98 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure London Staines-upon-Thames Hotel 3*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Travelocity, ACCOR, Booking.com, Priceline and Agoda so you can book your Mercure London Staines-upon-Thames Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Accor Thames Hotel Staines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay