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The Swan Hotel

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The Swan Hotel
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291 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Had lunch here with my husband . Food was quite good . We had Halumi and beetroot sandwich and fish finger sandwich on granary bloomer bread they both came with a good size portion of chips . My husband enjoyed the Halumi sandwich I felt my fish finger sandwich was a little greasey. The chips were oven chips they were... More 

Helpful?
Thank 735734
London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Welcome was brilliant, service in the bar and restaurant nothing to complaint efficient and fast, room could do with a bit of DYI, overall nice break definitely will come back again. Nice location over on the river Thames, good selection of beers

Review collected in partnership with this hotel

Helpful?
Thank SimonParcel1971
Amersham, United Kingdom
Level Contributor
337 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a large pub with seating inside and out, overlooking the Thames on the other side of the river from the centre. Atmospheric inside and cosy in the winter. Great food. We went as a group from the Airport - not far from Heathrow yet far enough!

Helpful?
Thank Simon D
Alessandro C, General Manager at The Swan Hotel, responded to this review

Hi Many thanks for your review, I'm glad you like our Place. Hope to see you soon. Regards Alessandro More 

Dawlish,_United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The hotel occupies a lovely spot on the bank of the Thames at Staines and from the rear rooms has views of the Thames. Faults with the hotel, the room we stayed in was room 3 and allowing for the age of the building the floor creaked loudly with every step. The bathroom is in need of a serious overhaul,... More 

Helpful?
Thank Ken_and_Val
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your feedback More 

Abu Dhabi, United Arab Emirates
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After trying a couple of other places in Staines we decided to go to the Swan Hotel.We initially sat outside and enjoyed the view of the river watching the world go by. Nice pint of real ale and good glass of wine. Ordered our food and it was delivered very quickly. We had the starter(a scotch egg but with fish... More 

Helpful?
Thank Neil M
Alessandro C, General Manager at The Swan Hotel, responded to this review

Hi Neil, Many thanks for your lovely words, I will pass the feedback to the rest of the team. See you soon. Alessandro More 

Lutterworth
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff were very welcoming and were able to assist in creating some print outs I had missed for a work meeting which was a bit of a life saver. They went above & beyond their duties to help and even had gluten free rolls for brekkie.

Review collected in partnership with this hotel

Helpful?
1 Thank clarer146
Alessandro C, General Manager at The Swan Hotel, responded to this review

Hi Many thanks for your review, really appreciate, I will pass the comment to the rest of the team. Regards Alessandro More 

Perth, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A genuinely friendly and pleasant English pub and hotel located on the Thames river , with excellent food and rooms, a service many other hotels would find hard to follow, my only bleep would be slightly pricy but if I had my way this is where I would have stayed my entire trip

Helpful?
Thank fharrison48
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your nice review, hope to see you at the Swan very soon. Regards Alessandro More 

Kings Langley, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has a lovely riverside location. The hotel staff were all very polite and helpful. The rooms were nice, but looking a bit tired. The bed was very comfy, they supply hair drier, iron, tea/coffee & bathroom toiletries. You need to buy a parking permit to park outside, but that was only £3 for a day. Breakfast was ok,... More 

Helpful?
Thank wendyr66
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review, and your feedback. Regards Alessandro More 

London, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice pub and restaurant. Served mainly English cuisine, nice drinks, coctails, etc. Beautiful views - great to have a pint by the riverside... The staff is friendly and helpful. You don't need to be a hotel guest to dine in the restaurant or go to the pub. The same food menu available both in the pub and the restaurant. Recommended... More 

Helpful?
Thank Marcin S
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review, and your feedback. Regards Alessandro More 

Bournemouth, United Kingdom
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Arrived around 5.30, got a table in the bar without any problem. We had our puppy with us so couldn't dine in the restaurant. We had 3 courses. Everyone ordered differently and food was exceptional. I started with the scallops and they were larger than I expected and tasted delicious, my daughter had the charcuterie platter which is a starter... More 

Helpful?
Thank helen s
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review, and your feedback. Regards Alessandro More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Swan Hotel
The Swan Hotel
Cuisines: Bar, British, Pub, Gastropub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
Official Description (provided by the hotel)
The Swan Hotel is a early 20th-century inn with 9 individual bedrooms and 2 executive rooms. We are located just 15 minutes drive from Heathrow Airport and conveniently close to Staines Upon Thames, Runnymede, Historic Windsor, the JFK Memorial and based right on the river Thames. ... more   less 

Additional Information about The Swan Hotel

Address: The Hythe, Staines TW18 3JB, England
Location: United Kingdom > England > Surrey > Staines
Price Range: $103 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Swan Hotel 3*
Number of rooms: 11
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Also Known As:
The Swan Hotel Staines
Swan Hotel London
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