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Garden City Hotel

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408 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Asheville, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

they remember your name and always concerned that all is well housekeeping is always available to help free parking and free coffee, free wifi in the room was difficult to stream from my ipad to the TV

Helpful?
Thank excheese
San Francisco, California
Level Contributor
3 reviews
4 of 5 stars Reviewed 6 days ago NEW

The hotel itself was beautiful! There is not a ton to do in the area, however. Grimaldi's is a 15 minute walk away, and a must if you like pizza! Heads up though: they guarantee your room being ready at 3:00 pm and it was not ready a second sooner.

Helpful?
Thank sarahrT3500YU
London, United Kingdom
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel,very spacious rooms,lovely furnishing,quiet surroundings,short walk to town.Fantastic customer service.wnderful Spa and good equipment at the gym.great room service and a lovely bar downstairs.highly recommend.

Helpful?
Thank Anna c
Lynbrook, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

As soon as I pulled in to this property I was very kindly greeted by a gentleman named Godo who offered to help me with my luggage. He put it on the cart and then Luis the doorman brought me inside to the desk. Everybody was smiling and so nice. The gentleman at the front checked me in (Christian I... More 

Helpful?
Thank c9r2i9s5
Savannah, Georgia
Level Contributor
50 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had the pleasure of staying here twice recently while in town for family wedding events. The first time we had a lovely reception in the Polo Lounge that could not have been more perfect. The food and staff made our event memorable and delicious. The second stay was for 4 nights and I was able to really experience the... More 

Helpful?
Thank LoriPickle
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted your second visit to The Garden City Hotel was as extraordinary as your first stay and your family celebration in Polo Lounge exceeded expectations. Thank you also for your accolades regarding our amazing staff - I will pass along your compliments to them as acknowledgment of our guests' significantly positive experiences is... More 

Long Island, NY
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here this weekend and were very impressed from the minute we walked in. Everyone on the staff from the valet to the doormen, to the front desk were extremely attentive. Dinner at Polo was outstanding and our server Michael was top notch. When he found out it was my birthday, he made sure to go... More 

Helpful?
Thank LDLI
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted your birthday weekend at The Garden City Hotel exceeded expectations and our staff was instrumental in making your visit to our Hotel memorable, especially Michael, your server in Polo Steakhouse during your birthday dinner celebration. I am pleased you chose to end your day enjoying a cocktail and beautiful summer evening on... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I have stayed at the gc hotel 4 times in the past 2 years since it has been renovated. The beds are very comfortable. The bathroom is all white along with white Carrera marble. I was disappointed that they changed the bathroom products for loccitane which I use at home, to some low end products. The service is amazing. In... More 

Helpful?
Thank Wendy R
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted your fourth stay as a guest of The Garden City Hotel was as extraordinary as your previous visits. I am also happy the Hotel's recent renovation was to your liking and you slept well on one of our specially designed for the Hotel "Luxe Dreams" beds. I am sorry you were not... More 

Glen Cove, New York
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From the moment we walked in the staff couldn't have been nicer. Easy check in, any and all questions answered, very professional staff.. The room was immaculate and spacious with a large screen tv.. Internet was a little slow but we were there to relax so didn't care. Dinner in the Polo Grill was expensive but delicious and the servers... More 

Helpful?
Thank 2Alters
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted your stay at The Garden City Hotel exceeded expectations beginning with your seamless check in assisted by our top notch staff, enjoying a fabulous dinner and great service in our award winning Polo Steakhouse and ending your day relaxing in your recently renovated guest room. We look forward to your next visit... More 

Saint Simons Island, Georgia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I grew up in Garden City and make sure we stay here when we come back. The hotel will make you feel at home even if you didn't grow up here. Excellent restaurant, bar and rooms. The staff is top notch!

Helpful?
Thank Callbob
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I am delighted you continually choose The Garden City Hotel as your "Home Away From Home" during your visits to your former hometown of Garden City. Thank you for your accolades about our award winning Polo Steakhouse, clubby Polo Lounge and our recently renovated guest rooms. I will pass along your compliments regarding the extremely... More 

Greater London, United Kingdom
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I have been staying in this hotel few times and the same problem occurs with Internet : no internet connection or very low connection therefore you are unable to browse. I decided to call the front desk and the reply was "stand next to the door of your room to get a better connection" I thought the receptionist was joking... More 

Helpful?
2 Thank mariomad
GraceKoerner, Guest Relations Manager at Garden City Hotel, responded to this review

Thank you for your review. I apologize your internet connection has been problematic during your stays at The Garden City Hotel and the response you received from our Front Desk agent during your last visit was not adequate. I was very surprised by the response, as our Front Desk staff is routinely commended for the consistently high level of service... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Garden City Hotel boasts 269 brand new guest rooms and suites, redesigned as a luxurious retreat for overnight guests by Italian designer Marcello Pozzi.The Garden City Hotel has welcomed guests with gracious hospitality, spacious guest rooms and luxurious suites. Our historic Long Island hotel has been a preferred destination for dignitaries and celebrities as well as business travelers, New York locals and visitors from around the globe. The recently opened Red Door Spa located in the hotel's lower lobby offers signature spa treatments, specialty spa services, full-service hair salon and extensive retail boutique. Boasting 30,000 square feet of recently restored and enhanced banquet space, The Garden City Hotel offers the ambiance to impress and the ability to deliver the gold standard of business meetings and corporate events. Our legendary Grand Ballroom is the ideal setting for a conference, gala event or a dream wedding. The acclaimed Polo Steakhouse, a classic American steakhouse with a twist of modern luxury, serves 28-dry aged Prime USDA grade steaks, chops and signature entrees, while the Polo Lounge offers an upscale bar menu, scratch-made cocktails and an extensive wine list. The Wine Room offers a private dining space for events, meetings and celebrations. Business and leisure travelers will appreciate all The Garden City Hotel has to offer, including indoor pool, fitness center, seasonal outdoor dining and close proximity to New York City and major airports. ... more   less 

Additional Information about Garden City Hotel

Address: 45 7th St, Garden City, NY 11530-2890
Location: United States > New York > Long Island > Garden City
Price Range: $242 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden City Hotel 4*
Number of rooms: 272
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