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Hyatt Place Garden City

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Hyatt Place Garden City
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364 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Staten Island, New York
1 review
4 of 5 stars Reviewed 4 days ago NEW

Stayed there for a friend's wedding and the rate was good. Upon check-in they didn't have keys ready, but that was resolved by the time we returned from our outing. The room design was nice and comfortable. Everything was in working order and had plenty of room to not feel cramped. Would definitely come back or consider another Hyatt hotel.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank anthonydZ5335RT
Princeton, New Jersey
1 review
5 of 5 stars Reviewed 5 days ago NEW

Rooms were spacious, clean and attractive. Amenities including pool, gym, snack bar, breakfast service were very good. We were staying with small children who loved the pool. Excellent value for the money and a very responsive staff! Location was very central.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank marilynh642
hpgc, Manager at Hyatt Place Garden City, responded to this review

Thank you for this great survey about your stay with us here at the Hyatt Place Garden City, NY. I am so happy to hear that you had a great experience with us while in town. I am so happy that your children loved the indoor pool, which is opened 10am-10pm. I am looking forward to welcoming you back soon! More 

Queens, New York
1 review
1 of 5 stars Reviewed 1 week ago

On my wedding night my husband, family, and guests were waiting in the lobby for 45 because the systems were down. We needed to make multiple trips to the room because they said luggage carts weren't avilable. It was unreal!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank robertjC1994TS
hpgc, Manager at Hyatt Place Garden City, responded to this review

First of all congrats on your marriage! Sorry that there were no luggage carts available at check in for your. Unfortunately other guests must of been using the luggage carts at that time. The computers were not down or having issues, it was the previous guest credit cards having issues. Sorry for any inconvenience this may have caused you. More 

Long Island, NY
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Do not make a reservation at this hotel in one persons name even if you are married. I am a senior citizen and I made the reservation but only listed my husband's name. The reservation shows 2 adults but I was unable to check in because we arrived separately . Even after speaking to my husband the manager would not... More 

Helpful?
1 Thank gayler104
hpgc, Manager at Hyatt Place Garden City, responded to this review

Yes, you are correct. We do take security with the upmost. If a persons name is not on the reservations and does not have proper id, we do not hand out keys. This is for your safety and the safety of others. Thank you for your understanding and staying with us! More 

Hicksville, New York
1 review
2 of 5 stars Reviewed 1 week ago

Was disappointed this was a overnight stay for my daughters wedding, when me and my wife went to our room comforter was filled will mold that was seen when held up to light, as we were going into bed my wife was very upset, took comforter off bed and slept with just a light throw and my wife slept on... More 

Helpful?
Thank infoM5797VW
hpgc, Manager at Hyatt Place Garden City, responded to this review

Congratulations on your daughters wedding! Thank you for taking our survey about your recent stay. Its upsetting and confusing to hear about the mold you discovered on the comforter. We use for our beds a white throw cover, that gets washed doing every check out. I am not sure hot mold can grow on it. You are right our breakfast... More 

New york
1 review
2 of 5 stars Reviewed 1 week ago

We were there for a wedding my moms to be exact and the computers weren't working kept on declining my card and other cards as well. Two bridal came in and there were about 30 people waiting to check in There was only one person at the counter which she was new and only been working there for three weeks... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 561chellel
hpgc, Manager at Hyatt Place Garden City, responded to this review

Thank you for taking our trip advisor survey regarding your recent stay with us. I am sorry that you did not have a good experience with us. After looking in to your situation, it looks like both your credit cards were being declined. After a few minutes, you spoke to the assistant general manager on the phone and gave a... More 

Lambertville, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

Excellent weekend stay while visiting Long Island beaches. Hotel very clean, rooms are large . There were three weddings and didn't hear a sound. Great restaurants very close. Breakfast quick and plentiful.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Matt G
hpgc, Manager at Hyatt Place Garden City, responded to this review

I am so happy that you had an excellent weekend while staying with us here at the Hyatt Place Garden City, NY. We are only a walk to many great shops and restaurants for your to enjoy. I am so happy that you were able to enjoy your complimentary breakfast which is served seven days a week for all of... More 

Red Hook, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel clean, modern Great location. Staff could not have been more friendly or helpful. We gathered in lobby late at night and were provided with ice and cups. Our room was clean and very comfortable.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Mallers807
hpgc, Manager at Hyatt Place Garden City, responded to this review

Thank you for this great survey about your stay with us here at the Hyatt Place Garden City, NY. I am so happy to hear that you had a great experience with us while in town. Our team strives each and every day to ensure all of our guests are having a great experience with us and I am so... More 

Fort Meade, Maryland
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed everything about my stay. The rooms were very nice and clean, staff were all pleasant to work with. The breakfast wasn't gourmet, but it was several notches above typical hotel breakfasts. One complaint: not enough seating at breakfast. Very satisfied, would stay again.

Helpful?
Thank a_herd_of_corgis
hpgc, Manager at Hyatt Place Garden City, responded to this review

Here at the Hyatt Place in Garden City, NY, we strives to ensure all of our guests are having a great experience and I am happy that you experience this. I am happy you were able to enjoy our complimentary breakfast, which is served 7 days a week for all of our guests. I am looking forward to servicing your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Hyatt Place Garden City is walking distance to over 60 restaurants and two large malls. It’s ideally situated near top Long Island colleges. The Long Island Rail Road is within walking distance. Hotel features spacious guestrooms with Hyatt Grand Bed™ and 42" flat panel HDTV. Additional amenities include complimentary Wi-Fi throughout hotel, complimentary breakfast buffet, indoor pool, fitness center, 24/7 Guest Kitchen serves snacks/entrees, Intimate Bakery Café, business center, and complimentary parking. ... more   less 

Additional Information about Hyatt Place Garden City

Address: 5 North Ave, Garden City, NY 11530-2125
Location: United States > New York > Long Island > Garden City
Price Range: $196 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Garden City 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hyatt Place Garden City Hotel Garden City
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